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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia Mirrored Side Table 4.8 5 446 446
Beautifull accent I love this table. I looked at a lot of other side tables for this space in between two chairs in my living room and choose this because of the price and the look. It'd be perfect in any decor and it's a great value. It's also a very sturdy piece and I believe will last a long time. I love the antiqued mirror on the top. Great purchase! December 23, 2012
End tables are very nice - no installation required and fast delivery End tables are very nice - no installation required and fast delivery January 17, 2013
Perfect next to bed in Guest Room I had my eye on this table for several months and when FREE shipping was offered, I immediately purchased the table. It is perfect next to the bed in our guest room and looks exactly like the picture. Ballard Designs never disappoints me! January 2, 2013
Side table My new side table is a great addition to my living room! It has exactly the right size and was a real bargain on top of it. Very happy with this purchase January 9, 2013
Couldn't Be Happier We just received these tables and couldn't be more happy - the description and reviews were spot on. The tables are well made and the antique mirror on top adds the perfect accent to the table. I was concerned I wouldn't be able to fit a standard size table lamp on them, but there is just enough room for a lamp, coaster and maybe another small picture frame or accent piece. My husband and I couldn't be happier and would definitely recommend this table to others. November 30, 2012
Very Practical Great! Very versitile and can easily be moved. A classic they can be used anywhere January 9, 2013
Lovely old world look... This is a perfectly lovely small table that I am using next to a chair in a bedroom. Big enough for a small lamp, but its round shape fits nicely in a small space. I originally ordered the brass finish, but found it did not compliment the other furniture. BD was wonderful with the return and made a quick re-shipment of the black finish table, which works perfectly in my room. Very nice quality, weight and finish on this piece. Highly recommend! November 28, 2012
Product is better than the pictures. I ordered the Olivia Mirrored Side Table. The item safely arrived at my home. It was very well packaged to prevent damage while easy to un-package. It required very little assembly and looks great in my room. It is very stylish as explained in the advertisement. If you are looking for a nice side table this is a good choice. December 13, 2012
ydnas This product is what I expected and matces the furniture in my living room. January 5, 2013
Perfect End Table The perfect end table, very sturdy and the reflective glass brightens the room. Our couch is taller and the table comes to just the right height. Just make sure you measure! December 27, 2012
Love it! Great product for the price! Very versatile piece of furniture! Not too big but of enough substance to anchor a lamp or other accessories. January 2, 2013
Exactly what I needed The table came quickly, as promised. Packed very well. No defects or damage. Fits where I wanted to use it, exactly as planned. I ordered the bronze color, and it looks great with the other items in my great room. I like the glass top being an antiqued, beveled mirror. My kids noticed it right away, and liked it, too. If they noticed, it must be great! Very pleased, and I highly recommend for use anywhere. November 29, 2012
Love it! Love it, love it, love it! Very well made. I bought the antique brass one and the color goes with most everything. The antiqued mirror top is really nice too. Wish I had a spot to put another one. It arrived quickly and was well packed. December 21, 2012
Love these tables! Bigger than expected. Very nice, look more expensive than what I paid for. January 4, 2013
Love it! We are empty-nesters and have down-sized to a small condo. Each piece I purchase must be flexible and well suited to small spaces. This table is the perfect example of elegance and design. I currently have a candle and beaded garland on this table and it is festive! December 17, 2012
You will not be disappointed I have been looking at this table for a long time and I was very pleased with this product. What I love is the mirrored surface that helps reflect light. December 28, 2012
Love this table! This is the second table like this I ordered. Liked this one so well, I ordered another! January 2, 2013
Perfect size! Perfect size table for next to my club chair. Could possibly fit a narrow lamp base,a drink and a small decoration. The brass is not brassy at all. Just light touches of brass. Really looks great in my great room. December 21, 2012
Perfect Small Side Table I'd been looking at this table for quite a while and when it went on sale I couldn't resist. I'm very pleased with it. It's well-made, solid, a good size, and interesting to look at. I got the antique bronze. The packing was excellent but it was missing the 'cushions' for the underside of the mirror. That posed no problem for me - I have many of those bumpers. All in all, it's a great little table and it was a super value! Look's like quite a bit more than I paid for it. November 15, 2012
I just wish I had room for the larger table too. I needed a table in a small area and had been looking at this table for awhile. I love it's size, it's also very sturdy and pretty. December 23, 2012
Perfect for many locations The finish, height, and structural features of this table make it versatile AND beautiful . Jar lamps sit atop mine in spaces where a heavy table would not work, but it also fits in a larger feature space. The mirror top finish is subtle and compliments the lamps. Love them!!! December 8, 2012
Perfect size for my small apartment Very good looking, great for small area, and very sturdy. December 26, 2012
Excellent quality! This is the first review I've ever taken the time to write. This table is exceptionally well made and designed; the price is unbeatable. It was packaged in an impressive way and arrived, it seemed, the day I ordered it. December 10, 2012
beautiful accent table I am very pleased with this purchase. I ordered the brass finish with the antiqued mirror top. It fits perfectly beside a chair and couch that did not need and could not fit a traditional end table between them. Good quality, great style and excellent price. I needed to balance out the glass top where it rested on the metal table by putting 4 rubber bumper pads on the metal. It worked great and it is very stable and balanced. Great Buy!! November 8, 2012
my friends agree... this fabulous table is the perfect size to enhance my chaise lounge in my newly French bedroom... December 20, 2012
Wonderful table! Looks great in my living room. Perfect size and so pretty. This table is the perfect size for the corner by the fireplace in my living room. Holds a small lamp and looks great. Love it! December 17, 2012
Great accent table Love the table. I've moved it around several times and it looks great wherever I put it. Nice accent for almost any decor. The price was so affordable for a table of this quality. I'm proud to have this beautiful table in my home. November 29, 2012
Conversation Piece Very unique piece that both functional and beautiful. The table shipped with no damage due to the well-designed packing. There was very little assembly - you just have to lay the mirror in the table and that's it! November 30, 2012
Back for a Second Table! Tres chic! We purchased one Olivia Side table six months ago, and purchased another one to use in our living room next to a sofa. These little tables are the perfect size for a petite lamp, bud vase and cup of tea to sip while reading a book. I highly recommend these tables for their quality construction, materials used, look of the finish and overall value. November 12, 2012
A beautiful table. I'm very happy with the size, quality and beauty of this product. February 29, 2012
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