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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia Mirrored Side Table 4.8 5 445 445
Elegant and stylish I ordered two for bedside tables and they have exceeded all expectations. The Olivia is substantially built and perfectly proportioned. Outstanding value - thank you Ballard's! November 5, 2011
Beautiful table with unique details. Originally bought two of these for living room. But they also work well as side table in guest bedroom. Highly recommend these very stylish tables! November 17, 2011
Excellent "must have" accent table This table is everything I expected! It's perfect for my main foyer. Another great quality product from Ballard. December 1, 2011
Great price The Olivia side table is sturdy, well constructed, and beautiful! My table arrived very quickly and was very well packaged to prevent damage. I highly recommend this table. November 5, 2011
Great value The quality exceeded my expectations for the price. It is a stylish and well sized piece. Very pleased with it! November 29, 2011
Attractive and Functional I love these side tables. They're beautiful and the antiqued mirrored top doesn't show every smudge or fingerprint. It's sturdy, but lightweight enough to move them around anywhere they're needed. They're well-balanced so that when my 11 year old son eats off of them, they don't tip despite being repeatedly bumped. I'm really glad I bought these! July 8, 2011
Perfect Side table This is a great side table; I have it in my living room and actually bought a second one to make a pair. It's small but I can still fit a lamp on it. I have already received many compliments on it and recommended it to others. October 6, 2011
great little table I ordered this table for my client's formal living room. The finish was perfect, and the antiqued mirrored top was lovely. Even though it is a small table it was still large enough to hold a lamp and small greenery on top. It arrived in perfect condition too. September 15, 2011
Great table for the price This is a lovely reproduction, very French. Well made and no assembly involved, love that. I liked it soooooooooo much I had to purchased another one. They look great in my living room with my sofa. October 19, 2011
This product is well made and the size is perfect. My tables came packaged securely. There was no assembly required. The tables look authentic, like they came from a flea market in France. November 16, 2011
Well Represented I am very satisfied with my table. It was correctly represented in the Ballard catalog and it works well as a side table in a small space. I wanted something that was a light structure that was not too much of a visual barrier as I was placing it by a chair in front of nice cabinetwork. It light without looking cheap. Very Satisfied. July 10, 2011
Great side table! I love this side table, and placed a mini chandelier on it. Great product and great price! November 29, 2011
A must have classic I love this table. It would go great in any decor. It is a Roman classic....it is modern. Came well packed too. November 20, 2011
olivia mirrored side table is the best!! i love these tables! i bought two and they are fantastic. great quality, and easy to put together. worth more than what i paid for them. November 9, 2011
This table is a great accent piece. This table fit perfectly between two wing back chairs. Placed in front of a window, the mirrored top creates extra light and sparkle. November 10, 2011
Just the thing! Impressed with the style and quality of this side table. Works beautifully in my great room. Plus, the shipping was super fast. November 10, 2011
Love this piece! This is a great piece! It looks classy & expensive in my home. December 4, 2011
nice quality Love this table.Perfect accent for my library. Its by my favorite reading chair. Not just pretty but very functional. November 13, 2011
Beautiful, sturdy, well worth the price! This table was exactly what I was looking for... and it was on sale! What a great buy for a beautiful accent piece. November 13, 2011
Perfect small table Lovely table and could work in shabby chic to modern settings. Small enough for anywhere yet makes a big presence. November 12, 2011
Ms. What can I say. Easy to order. Exactly as shown. Arrived quickly. In perfect condition. And it looks great. Thanks November 12, 2011
Olivia Side Table This is a very stylish small table, fits perfectly into the space available. The mirrored top is a sophisticated touch. November 9, 2011
very cute & good value I was worried about how it would arrrive (the top is mirrored). It was excellently packed & looks great. I think I need another. November 3, 2011
It is a perfect size accent table between two chairs! I love this accent table! It is not too small or too big, it is just the right size. Great price too! November 11, 2011
Great table! This table is everything it promises and more. What a touch of class to any room. It looks even better in person. Ballard has done it again. I am a long time customer and have never been disappointed. I especially have been pleased with the rugs I have purchased. Keep up the good work, Ballard's!!!!!!! July 14, 2011
Perfect extra table Perfect chair side table. Arrived and only had to place mirroed top on - great for the price ! November 13, 2011
Love it! It's a good quality, nice looking table that fits anywhere. I should probably get another one! November 10, 2011
Looks more expensive than it is. The wait time was long because this table was backordered (2 or 3 months!). I didn't cancel the order because the style is so fun and original. The detail of the table is great. I didn't notice online that the table's feet are dog's paws. Love it! And it is weighty enough to make it good and sturdy. July 10, 2011
beautiful side table love it i think y should get one more!, love te mirror and legs November 18, 2011
Wonderful! I had pretty high expectation for this table, based on previous reviews, but it's even better than I had hoped! Very substantial, not at all flimsy, and looks like it costs WAY more that it did. A great addition to my new living room! August 20, 2011
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