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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia Mirrored Side Table 4.8 5 445 445
Looks as great at home as it does in the catalog This attractive and versatile little table looks great as a small side table against my small white linen couch. I was pleasantly surprised that it looked as good "in person" as it does in the catalog (that isn't always the case!). A great value -- and it really could go anywhere. October 30, 2011
happy with my purchase table is just as described. elegant addition to my room. January 26, 2012
fabulous little table I was really surprised at how much this table has exceeded my expectations. It's stury and attractive. The table has protective rubber feet so it won't scratch my cork floors. My husband even liked it and we do not share the same tastes! November 20, 2011
Great table! Love the size and look of this table in our family room. Arrived promptly and packed very well. Pleased with purchase. January 6, 2012
Very stylish!!!!!!!!!! Agonized over this purchase a long time. I'm just that kind of girl. What a waste of time. The table is great. Don't hesitate to buy this table - it's just perfect by a chair to place a drink or book. The antiqued mirror top is beautiful. November 19, 2011
Great accent table This table fits anywhere. Perfect size for tight spaces. Styling lends itself to many different types of decor. January 7, 2012
the perfect masculine touch I live by the water and my home has a very soft a feminine vibe. This table adds the right amount of masculinity in what is otherwise a very, very feminine space. December 19, 2011
Great little table! We needed a small, round table to fit between 2 oversized wing chairs. This table is perfect. Great size and the antiqued mirror finish is very pretty. December 23, 2011
excellent side table this side table works well at end of a couch with a lamp on it, yet still has room to put a glass or a book. it is simple and elegant. December 29, 2011
Love it! Bought one and loved it so much I bought another. Great style for a great price. January 15, 2012
perfect proportions and a timeless style this little table is the furniture equivalent of the little black dress. It easily fits into any space that requires that perfect accent piece. December 25, 2011
Quality, stylish table I am very pleased with the quality and appearance of this beveled antique mirrored side table. It is just the right size - not too large or small. The table has a nice weight to it and will be in style for a long time. It was packaged very well and had no damage during shipping. I bought it in black and love the way it complements my leather and fabric furnishings. August 25, 2011
Order two! Perfect in every way -- as a single table supporting a lamp beside your favorite club chair, or in symmetrical pairs on either side of a bed, settee, or sofa. The construction is sturdy and the mirror is substantial; nothing flimsy about it. Works with many decor elements, from British campaign to French to modern. I should have ordered two! September 11, 2011
Great side table! For the price, this table is amazing!! Well made and I like the style that goes anywhere in our house. It was packed well, too. December 28, 2011
This is a great buy and a wonderful accessory! The Olivia table is a great piece for nearly any room. It's large enough to hold a lamp and a tchochke, and its distinctive style goes will any decor. It's just a great piece for next to a chair, or in a corner. November 24, 2011
Great little table I am impressed by the quality of this table. Very sturdy and the finish is nice. January 11, 2012
Nice quality. Shipped faster than expected. Very nice quality. The antique bronze finish is lovely. The mirrored top is antiqued to perfection. Well worth the price. December 16, 2011
Just what we wanted! I bought this table for my husband to use next to his Ballard's leather recliner ... he loves both! The workmanship, style and material is perfect! December 18, 2011
great table - great value Just great! Small in size, but interesting to look at. Sturdy -- and I didn't have to put it together! The antique brass color is very nice -- provides a break from the other black pieces I have without being too light. November 17, 2011
Very nice sturdy table. This table is sturdy and can go with most decors. We have it mixed with country and traditional and it looks great! December 28, 2011
Super stylish I purchased this table for my husband's office. I could not be happier with it. The finish, antiqued mirror top, and overall quality has well exceeded my expectations. December 9, 2011
Classy look This table arrived quickly, well packed and nothing broken (always a concern when ordering glass). It dresses up the chair it sits next to and would work in any number of rooms. At a great price there's nothing not to like about it. November 10, 2011
Olivia Mirrored Side Table This side table is everything the advertisement states. It is sturdy, unique in design and a perfect size for book and beverage. So glad we learned about Ballard Designs and ordered from there. We'll do it again as soon as the need arises. November 6, 2011
The table is versatile and stylish! I have two of these tables and I love them! It is easy to configure these tables in any room for many purposes. They can be used as end tables, night stands, or placed next to each other for a coffee table. The size and proportion are ideal. The table is perfect for a reading nook next to a chair or incorporated in a large room. I toyed with buying the tables for months! I am so glad I took the plunge! July 7, 2011
This product is a perfect accent item. I'm very pleased with the Olivia table. I think that it is very well made, unique, and blends well with higher priced pieces. December 22, 2011
High quality, lovely table I highly recomment this table. It is very good quality at a great price and fits right in with my more expensive furniture. It's a great height for today's taller beds and overstuffed couches. I bought two for next to my bed and am thinking of buying another for my living room. October 13, 2011
Looks much more expensive than price paid. Bought for $100 and free shipping deal. Will find several uses for this cute table. January 4, 2012
Perfect! Great size, height, & cool frosted glass I didn't notice before I bought it. Also love the feet!!! December 29, 2011
Great Little Table I love this table so much, I bought 3. It is versatile and easy to move around. January 4, 2012
Great accent table The table is a perfect accent piece for my living room sofa. So glad I ordered it. I just love how it looks at one end of my sofa. December 17, 2011
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