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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia Mirrored Side Table 4.8 5 448 448
Great accent piece I thought I'd have to assemble it but was pleasantly surprised that it comes in one piece. It looks great and just like the ones in all the decorator magazines. July 7, 2011
Terrific side table! This table is the perfect addition to my family room. I set it up next to a leather chair and topped it with a small green planter and books. It looks great. July 7, 2011
Great side/end table! Very pleased with the quality and look of the table. September 28, 2011
Great value This table is exactly what I wanted, looks great and is a good value. September 13, 2011
beautiful....love the finish...and great price. love the finish and great price. It is a timeless piece. September 16, 2011
Added elegance As soon as I placed the table in my room next to my sofa, there was immediate added elegance to the room overall. It was worth the wait. July 7, 2011
This side table has great style. I love this side table. It is exactly as pictured in the catalog. It fits perfectly next to my wing back chair. I searched other catalogs and stores and nothing came close to being what I needed for my particular space. March 16, 2011
This is a substantial table with lovely details I was impressed with how the table is crafted and the overall feel of it, especially for the price. I had purchased it for my living space, but loved it so much that it now resides in my bedroom! March 16, 2011
nice sized for a small table Looks just right at the end of my sofa. nice distressed top looks very expensive. July 7, 2011
LOVE IT!!!!! I can't say how much I - LOVE IT!!!!!! It looks great in any room or arrangment. July 8, 2011
Quality & Versatile I am very happy with my Olivia side table...and even happier that I bought two! July 7, 2011
Great piece. Use it anywhere ! Love it! Looks great and gives my room that eclectic look I wanted! July 14, 2011
Beautiful table. The table is classic and looks wonderful in my room. The finish is just as described. It is so good that it will go in so many different rooms and be perfect. March 16, 2011
Love It This table is just the right size - not too big for the tight space I have and not too small. I like the mirrored top which is perfect for setting a drink on. March 16, 2011
It looks expensive. I ordered this table for a night stand in a small bedroom. It works perfectly and is well made and best of all looks expensive. Can't beat the price. March 16, 2011
just the right size perfect addition to my family room. just the right size next to my chair. function and beauty in one perfect piece. March 16, 2011
Versatile little table! Really nice transitional side table! Just the right size for a good book and a cup of coffee. March 16, 2011
Great little side table; very sturdy! Lovely table with classic features. Perfect to sit next to a chair for a drink. Love it! March 16, 2011
Great looking table! This is a very sturdy accent or side table. I love the antique brass finish. March 29, 2011
You won't be disappointed Great little table to have anywhere. Sturdy, stable, and a classic to have on hand. March 16, 2011
This is a classic Great quality and the size is a perfect fit for a small space next to a side chair March 16, 2011
I could not be happier with this table! The construction is great, sturdy and beautiful to look at. Identical to tables 3X the price! I like this table so much I am ordering a second one! April 2, 2011
Well-made product This product was very well-made; looks even better in person. March 16, 2011
Exactly what I was looking for. the table is perfect. the mirrored top is beautiful. March 16, 2011
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Product:TS353-Olivia Mirrored Side Table