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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia Mirrored Side Table 4.8 5 445 445
Great accent table This table is made really well. It's very sturdy and heavy so no need to worry about tipping. It is a little larger and higher than I expected so I am using it next to a larger chair than originally planned. I'm very happy with the style and quality of this piece...so much nicer than more expensive tables that I have checked out. December 21, 2011
LOVE this table! I had been eyeing this table for months and finally bought it when I received a discount code recently. I bought it in the black finish to complement other black accents (lamps, a wrought-iron-frame glass coffee table, and shelves) in my living room. It is so cool... and looks much more expensive than it is. I put it between two new high-backed chairs and the height is perfect. Bravo, Ballard Designs! November 7, 2011
Beautiful, high quality look. I purchased this table after looking at it for a long time in the catalog and on-line. I hesitate to purchase furniture on-line because quality can be an issue and I don't want to have to deal with returns. Took a chance on this table and am glad I did. It is beautiful and looks much more expensive than the price. Thinking about buying another - perfect side table next to a chair. Thanks so much. November 6, 2011
Super design on this table I ordered it to hold a five foot Christmas tree and it worked out perfectly. Can't wait to use it in my living room where I needed a table of this height. I am very please with it and the price was right! It was packed so good, it took me an hour to break up all the styrofoam and cardboard. January 3, 2012
What Everyone Else is Saying I wasn't going to write a review, because there are so many, but an email came from Ballard. The only thing I can add is: this was on my desired list for a while. I am extremely frugal, and seldom buy anything in the retail universe. So that's saying something. I have a pair: they can be of use in many settings. They function like a pair of earrings--little spots of chic in your space. November 11, 2011
Love this beautiful little side table Have been admiring this table for some time and finally decided to buy it. Very happy I did athough I had no specific place in mind to put it, it came I found just the right spot. Wish I had room for more. Sturdy and well made, and very nice too. January 19, 2012
Perfection! I saw these on sale for $99 each. I bought two. They came boxed so perfectly and were easy to take out of the box and set up. Each took only 5 minutes to do. They are really very nice and for the price, I thought I must have stolen them. You will not be disapointed in these tables as they are well made, sturdy, and look great! A nice addition to your home. November 27, 2011
great value and style Table arrived quickly and was packaged very well. It is a nice sized table, not too big nor small. The piece looks more expensive than it was and adds interest to my living room. Ballard never disappoints me! January 29, 2012
The Olivia side table is all I hoped it would be. The table shipped quickly and is beautifully packed to prevent damage. It is just what is needed for the space, small, but not too small and well-constructed. The antiquing on the mirror is nicely done, subtle. It turned out to be everything I hoped for and a good value. Thanks Ballard; job well done! December 21, 2011
Beautiful Side Table The item was on backorder when I made my purchase but well worth the wait. I purchased the antique brass one. It is beautiful. It looks very rich. I received it yesterday and plan to place it next to a pale aqua leather chair in my living room. It is such a unique piece that it will go with any style. I really like the antiqued mirror top. You really can't appreciate how the top looks when viewing it on-line or via the catalog. The 'x" stretcher legs with claw feet make the table. It is a great piece that can be used anywhere. June 11, 2011
LOVE, LOVE this piece!!!! This table caught my eye in the catalog and I thought it was priced decently too! When I received it- in only 3 days- it completely exceeded my expectations! I ordered it in the antique brass finish which is spot on!! The mirrored top lends a hint of interest and the whole piece is solid! I have received numerous compliments as it looks awesome in my family room!! Thanks Ballard November 4, 2011
Exceptional Value Sturdy, elegant, well-designed table at an incredible price. Was a bit hesitant about the three legs, but I have had no issues with it being unsteady. I have it in my living room, but it would work equally well just about anywhere. Love it. January 8, 2012
Great Little Table This was a great purchase. I needed a little table to fit into a small space next to chair. This works perfectly, does not overwhelm the room. Plus it is very attractive, complements other furniture in a very eclectic living room. January 6, 2012
sturdy and fashonable Good quality and packaged well. Exactly like the picture. We're glad we bought it. February 22, 2012
Love the table! I am very happy with the table, love the finish I chose , bronze, The mirror part is not what I'd wish but still is a good looking table. The table is a little too high for our family room couch. January 18, 2012
Excellent quality for sale price. V.Good Quality for full price. These tables perfectly fit into there places in a formal living room. These pieces blended well with very highend furnishings from Althorp Living History Collection. I am a value shopper despite having the capacity to pay full price. I consider this purchase a great value. Thanks to Ballards. Sincerely December 2, 2011
Really like the Olivia Mirrored Side table. I'm using this as a side table with an over-sized fabric chair and really love it and have gotten several compliments. It's a nice contrast with all the wood in the room. It's sturdy and versatile. January 15, 2012
Perfect, versatile side table I am using my Olivia side table next to a chair in my master bath and love it! This table has potential to be used in many locations and can easily be moved around. My decorating is very eclectic so it easily compliments my style. January 2, 2012
So glad to have found this table We are very happy with the Olivia side table we purchased before Christmas. It has a quiet style to it, kind of elegant and yet warm and casual. It really fits in with our quiet and comfortable home. January 13, 2012
Perfect size and height between our two armchairs. Purchased this table to go between two armchairs in our kitchen. Not only is there plenty of room for a couple cups of coffee, the style fits in well with the varied wood and upholstered pieces in our "great room" style kitchen. January 2, 2012
Excellent buy for an elegant accent table. I am so pleased with my Olivia mirrored side table! It is well made and extremely versatile. The lines of the table are beautiful and the mirrored glass adds understated elegance. The overall look makes this table seem more expensive than the actual price. December 19, 2011
A stylish table The classic French mirrored side table was delivered in a timely manner and well packaged. The quality is very good and fits nice in a small space. January 29, 2012
beautiful table. The table was just like the picture and even better. We are very happy with the design and the beveled glass top. Classy looking. Will recommend Ballard Designs to our family and friends. Thank you. January 11, 2012
Such a versatile little table! I ordered the antique brass finish. The table is exactly as it appears in the catalogue and on line. It looks perfect in my living room and the quality seems high. I am happy with this purchase. January 12, 2012
Olivia Mirrored Side Table Very pleased with this table. It's a very well made and attractive side table. The antiqued mirror top goes well with contemporty or traditional styles. Also, it was delivered quickly and very well packed. Love it! January 4, 2012
Fantastic table - tremendous value I couldn't be happier with this table! Great quality, the antiqued mirror top is beautiful, and the height of the table is more than the average end table would be, so that makes it much more versatile. The whole look of antique/architectural is gorgeous and I am so happy this was offered by Ballard. November 24, 2011
Good quality for the money We like the mirrored side table very much. Just what we needed to park between two chairs. It's lightweight thus easy to move around, but not flimsy. Very stable and graceful looking. This is a good-looking versatile table for a modest price. December 21, 2011
Great size. Great look. Great value. I needed a pair of tables for our formal living room. These are so perfect in there. I was a tiny bit disappointed in the finish but the size, style, price and overall look made up for it. Everyone who comes over loves them also. So glad I bought them. December 15, 2011
Great sturdy little table! this was the right size I needed, right color and I love how the mirrored top is reflective. It's perfect between my two chairs, to set a drink or books. It adds charm to the room. January 11, 2012
Excellent quality at an exceptional price! I was pleasantly surprised at the quality of the product! I have seen very similar products at 3 times the price at stores in my area. My daughter, who is quite particular, now wants one for herself. January 2, 2012
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