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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 17 reviewers.
Rated 5 out of 5 by i'VE LOOKED AT THIS TABLE EVERY TIME THE CATALOGUE COMES OUT. I finally decided that even though I don't NEED it, I want it! I ordered it, and now I am enjoying it very much. I especially like the oval shape and the antiqued mirrored top. January 29, 2016
Rated 5 out of 5 by Perfect! I've had a pedestal coffee table in my living room for years, and I love it, but it broke for the second time recently. I finally decided to purchase a new table, rather than attempt to have the old one repaired again. Plus, my old table was too large for our new space (we recently moved) and I was looking for a smaller, elegant table to better suit the space. The Olivia table turned out to be perfect! I am so glad that I purchased it, because I have always admired the Olivia side tables for their style and function. The antiqued mirrored top adds a touch of vintage flair, and the antique brass finish is lovely. The table seems sturdy enough (time will tell!) and it's smaller size makes it a nice addition to our narrow living room. September 30, 2015
Rated 5 out of 5 by I like the size and the look of this table in my sun room. No assembly required, other than placing the glass top onto the base. Easily done and it looks great. September 17, 2015
Rated 4 out of 5 by attractive table This is a very attractive small sofa table. I plan to keep it because it is a good modern fix that bridges the gap between current and antique furnishings. I especially like the mercury glass look of the top. It reflects light and brightens the room. I did not give this table five stars because the glass top seems thin and somewhat flimsy. I would like it better if it came in a slightly larger size. August 16, 2015
  • 2016-05-30 T07:43:19.684-05:00
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Product:TE142-Olivia Cocktail Table
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