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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Olivia 30" Round Mirrored Side Table 4.9 5 10 10
Beautiful contemporary interpretation of a Classic French table It has replaced a drape table of the same size so I knew how large it would be. But be prepared as it is large! Goes beautifully with my French antique table ( same delicate legs) and the mirrored top is a nice touch. It may be called brass but is a very dark, dull tone ( nothing shiny here). Overall I think it is a great look and great value. A plus is that it comes all assembled! April 6, 2014
Perfect for every Decor I purchased 2 of these tables for a client's house and loved them so much that I purchased 1 for myself, as well. They are lightweight yet sturdy in construction and do not wobble as some 4 legged tables can do. I highly recommend purchasing them! March 9, 2014
Beautiful table that fills my odd space This table has great lines and is high quality. The antique mirror top is beautiful because it reflects my accessories and brightens up a dark corner. Perfect between two club chairs and I like the taller height. Finish is neutral and works with my dark stain wood finishes. I needed to fill an odd space and this does the trick very affordably. February 1, 2014
Good sized round metal and glass table! I was looking for a round metal and glass top table to replace a 30 inch skirted table next to my sofa for a more updated look. This table looked like it would work in my space, the size was perfect, and the price was reasonable. The shipping was a quite high but I decided to make the purchase based on the positive reviews and a 10% discount offer. The table arrived very securely packaged with no visible defects. However, when placed on my wood floor it rocked quite a bit so I adjusted the screw in rubber floor protector on one foot to level it (a nice feature.) I attached the clear protective buttons provided in the packaging to the metal frame as directed but then the mirror rocked a bit when it was inserted in the frame. Because I was concerned about the durability of the mirror top, I placed the glass top from my previous table, which is the exact diameter, over the entire tabletop for extra protection. The metal portion of the table, while not wrought iron, is of good quality and weight and has an upscale look to it. Given the reasonable price and design features this table is a good purchase. April 5, 2013
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Product:TS397-Olivia 30" Round Mirrored Side Table