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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 122 reviewers.
Rated 5 out of 5 by Beautiful frame Gorgeous mirror!! I was very impressed by the quality and weight of this piece. Its the first thing anyone notices when entering our bedroom - just stunning!! Arrived quickly, very well packed and in perfect condition. The ocean blue color is beautiful! Highly recommend this piece. March 1, 2012
Rated 5 out of 5 by Very classy! I have the mirror in my dining room. Looks elegant and would go with a wide range of decor styles. I had been considering this mirror for several weeks and very glad I purchased! January 19, 2012
Rated 5 out of 5 by I had ordered two of these mirrors to go behind each night stand behind the lamps on either side of the bed. One was cracked and BD promptly sent a replacement. January 18, 2012
Rated 5 out of 5 by Beautiful overall! This is a very high quality mirror. The finishes are beautiful - although the Ocean Blue description did not fit for me. My mirror is definitely more teal - like the water in the Bahamas. It is a very heavy mirror and well made - I had no problems with the construction - arrived in perfect shape. January 11, 2012
Rated 5 out of 5 by GORGEOUS classic look. Mirror has such substance and style, it positively draws attention from every part of the room. January 1, 2012
Rated 5 out of 5 by This mirror is beautiful and unique. I love my new mirror. It's hung above the fireplace. High quality product with a unique hanging system that intimidated me at first glance, but it turned out to be a simple project. December 30, 2011
Rated 5 out of 5 by Love this mirror This mirror looks beautiful on the bottom of our staircase. My house has a casual beach feel and this fits right in. The mirror is the perfect size to hang at the bottom of our staircase and I love looking at it everday! The color is a beautiful teal/blue. December 29, 2011
Rated 4 out of 5 by This mirror looks great. When I received the mirror the frame had come unglued from the mirror. It worked out OK because my husband was able to glue the frame back on to the mirror. I would have rated the mirror excellent if it had come in tact. December 22, 2011
Rated 5 out of 5 by Absolutely beautiful!!! I've been searching for THE ONE mirror and I found it. The color is stunning and I'm so glad I finally found the perfect piece. The final touch in my bedroom!!! December 22, 2011
Rated 5 out of 5 by Just what I was looking for.. This product is a good design basic with many color options. My client was happy. December 12, 2011
Rated 4 out of 5 by Good Value I ordered the red finish and it arrived very quickly. The only disappointment was the mirror glass was no longer attached as the glue was dryed and brittle. I wasn't alarmed as I had noticed in a previous review another customer had the same issue. I used a heavy duty glue to reattached the mirror and all seems fine. December 8, 2011
Rated 5 out of 5 by Accurate description; well made I ordered one mirror in Ocean Blue in Feb 2011. It arrived in one piece -- no damages like other reviewers have experienced. It appeared well-made. It didn't quite fill the space on my wall as I wanted it to, so I ordered another in Ocean Blue in March. The color on it was exactly the same as the one ordered 6 weeks earlier, and it also arrived without damage and appeared well-made. Nine/ten months later the mirrors have held up well, and were very easy to hang for two mid-30 somethings who do not consider themselves DIY-ers nor handy. Regarding the color, it is an aqua blue... I'd never describe it as green. It is in a room with other light blues and aquas. The brushed metal finish -- is not really gold nor silver. It's in between the two so it works well with either, unless you're hanging this in a room with a lot of chrome. December 3, 2011
Rated 3 out of 5 by beautiful mirrors The mirrors are beautiful, but when we opened them, both mirrors came out of the frames. We have to have them put back together (an extra expense). November 29, 2011
Rated 5 out of 5 by Great Mirror- Great price! I read the reviews for this product and crossed my fingers that mine would arrive in good condition- and it did. I was hoping for the mirror to be more greenish (as some reviewers said) but in my eyes it is a a more blue. However, I love the color. It is quite heavy (and sturdy). I'd definitely recommend this mirror. October 30, 2011
Rated 5 out of 5 by Beautiful This mirror can go anywhere! I put it in my foyer and it looks beautiful. Simple lines and muted color...blends in perfectly with all my existing decor. October 29, 2011
Rated 5 out of 5 by Gorgeous! I hung the Ogden Mirror (in Ocean Blue) in my entryway, and it looks absolutely stunning. The quality is outstanding, the color is rich and lovely, and the piece works beautifully in both the entryway itself (painted in Benjamin Moore's "Wind Chime") and with the adjacent living room (B. Moore's "Gray Cashmere"). It's amazing what one perfect item can do to transform a space; I'm delighted! October 27, 2011
Rated 4 out of 5 by Looks Great. Very nice. A change for my living room. The mirror was as described, colour right on! It came in good condition, very well packaged. A great price too! Thank You! October 26, 2011
Rated 5 out of 5 by Perfect Blue Color The mirror is simply gorgeous! It is the perfect seafoam blue color for me, I couldn't be more pleased! October 16, 2011
Rated 5 out of 5 by OGDEN MIRROR Perfect color--slightly more sage than blue which is what I wanted. Very good quality. Interesting paint finish. Looks great in my bedroom! Would highly recommend this mirror! October 16, 2011
Rated 4 out of 5 by beautiful color This mirror is exactly what I wanted and I was so glad that it lived up to my expectations! I got a little nervous about the color after reading some of the reviews, but I thought it looked exactly like the picture. It is definitely heavy, and in fact, I haven't hung it yet but it even looks great leaning on top of the cabinet where I plan to hang it. Great purchase!!! October 14, 2011
Rated 5 out of 5 by Great color and quality for $149! I had wanted to order the mirror at $199, but hesitated. When it went on sale for $149, I jumped at the opportunity. It is a terrific mirror for the price and the color is fantastic! It was well packaged and there were no issues with it. October 9, 2011
Rated 5 out of 5 by Beautiful Mirror!! Colors Subtle yet Elegant... I noticed this mirror a while back and hesitated to buy it though it looked to be a perfect match for our dining room. I read the reviews and saw a few that stated the color when they actually received it was more green than blue. I waited, then saw the mirror went on sale. The seat cushions in my dining room where I had the perfect amount of open wall space, appeared to have the same exact colors- blue and gold. I did NOT want anything green so I again hesitated then saw on the website they displyayed the mirror with other blue items. You can call the color red if you want, when the mirror came, it is EXACTLY how it appears in the photos both online and in the catalogue. Even the brushed gold. The description however, does say a brushed silver- it seems a bit ambiguous in person, but I would say it looks to be a brushed gold. Either way, it's a perfect match in our dining room- yet another thing from ballard designs that is subtle and classic enough to work almost anywhere, but different enough to not just find it anywhere- and affordable! Some of the other catalogues out there are so over the top with both style and price...another great find at Ballard Designs! September 22, 2011
Rated 1 out of 5 by Poorly Manufactured My husband is trying to put this together so we can hang it, but he's not happy. The back isn't attached, and nothing is holding the mirror in the frame. I'm very disappointed. Even though I had read that others had problems, I've had such great luck with Ballard that I was sure mine would be fine! September 21, 2011
Rated 5 out of 5 by Bold statement yet understated This mirror turned out to be a centerpiece in my bedroom; the piece is understated and rustically elegant. It's larger than I thought, though I knew dimenstions, yet works beautifully in my decor of antique honey hued furniture with pastel room accents. It does not look heavy at all - though it is! September 10, 2011
Rated 4 out of 5 by Fabulous Mirror for the Price Great quality. Looks fabulous. My only holdback from giving it 5 stars was it was more green than blue (and I adore turquoise or blue which it was not). September 8, 2011
Rated 4 out of 5 by Love it! beautiful and well made piece! is definitely more of a sea foam blue-green in color as opposed to a "deep ocean blue" as stated in the catalog. September 7, 2011
Rated 5 out of 5 by Absolutely beautiful. This mirror is even more beautiful than depicted. Arrived quickly and well packaged. Matches my spa linen fabric from this company perfectly. September 2, 2011
Rated 4 out of 5 by Nice update. I ordered these mirrors to update a bedroom set that is over 30 years old. I took off the two attached narrow mirrors and replaced with these - it is a nice update to the room. The reason I gave them only 4 stars is that one mirror came with "adjustable" hardware which made hanging it straight so much easier, however the other one did not have this feature and I cannot understand the inconsistency. August 22, 2011
Rated 3 out of 5 by More rustic than expected I guess I was expecting something a little more finished looking. The paint job seems kind of rough and unfinished, and the color wasn't quite what I expected. It's a nice heavy mirror, just not as rich and sophisticated as I thought it would be. August 3, 2011
Rated 5 out of 5 by Beautiful Mirror I love this mirror. The colors are so deep and rich. It's a perfect enhancement to our Master Bedroom. It is heavy. I was surprised so just make sure to utilize the proper hardware to support the weight. It looks great on the wall. Would reccomend! July 27, 2011
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Product:WM657-Ogden Mirror

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