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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 122 reviewers.
Rated 5 out of 5 by Great quality - Just what I was looking for This mirror was the perfect size to use over a small dresser. The finish is beautiful and quality of the mirror was very good. I'm very happy with this purchase. February 24, 2016
Rated 1 out of 5 by Very Disappointed The first 2 mirrors that were delivered were of poor quality and Ballard had to replace them. When they shipped the 3rd one the Ballard rep had it shipped to him to check it out before sending it to me. I received it, it was not damaged so we hung it up. Once it was up we realized how distorted the mirror was. It is like looking in a mirror in an amusement park which distorts you, I hate it and it makes the room look terrible. Very disappointed!!! December 14, 2015
Rated 3 out of 5 by Average mirror I ordered this for the master bathroom. I did like it... but it is not even close to antique silver. It was bright gold & I wanted silver. It was too expensive to return so I taped off the mirror & the aqua colored part of the mirror & sprayed it antique silver. It's not the best quality mirror due to some bumps & dents in the framework. Not sure it was worth 199.00. But we hung it & it looks nice. December 8, 2015
Rated 5 out of 5 by Good quality and lovely, soft color I'd have liked this mirror to be even larger, but it's so nice, I'm keeping it. The color blue/green is soft, and the gold trim is not garish at all, so I'm very pleased with it so far. November 7, 2015
Rated 2 out of 5 by Some Issues The mirror itself is beautiful but .... the edging is NOT SILVER. It is gold. Period ... and I needed silver. Second, there was a problem with the blue/green finish near the inner edge where I believe there had been some glue overspill that had been wiped off and the blue/green in those areas were just blue. I was going to return it but a local lighting store offered to change the gold to silver and fix the blue that wasn't blue/green for me for $50. I decided that shipping it back and all that that would take for something this size and then finding another mirror was too much trouble and that I was willing to spend the additional $50. September 25, 2015
Rated 5 out of 5 by Beautiful Mirror that looks Old Love the color tint of this mirror and how it is painted to look old. Using 2 in a bathroom remodel. One will be placed vertical the other horizontal over the larger bath/sink cabinet. August 21, 2015
Rated 4 out of 5 by Beautiful but Beware of the Color Great mirror! It's sturdy and is beautiful. I had hoped the other reviewers were wrong when they said the "blue" turned out to be more green but they weren't. I thought my pops of blue already existing in the room would bring out the blue hints but it didn't. I love the size and quality so I'm keeping it and painting it blue to match the nursery bedding. Also, the silver is definitely more gold/champagne. Not a problem for me because I love the look but if you want silver then this is not for you. Check out the picture in the Ballard catalog - it shows a true representation of the color! July 7, 2015
Rated 5 out of 5 by This mirror is gorgeous! Looks just like it does in the catalog. I love it! April 1, 2015
Rated 5 out of 5 by Any way you hang it, its right The Ogden mirror was my first Ballard Designs purchase. Since then I have had quite a love affair with all your products and have furnished my new home with almost all your décor. The mirror hangs over an antique small buffet painted and distressed to match the color. It is the most beautiful color teal with a slight gold accent that when I saw it I knew it was my starting point for my home it has kept me going back to your website and your catalogs. Thanks. December 7, 2014
Rated 5 out of 5 by Beautiful, substantial mirror! I read the reviews before I bought the mirror and understood that the color was a bit different than the blue color shown - it is slightly green. The mirror is very heavy and sturdy and absolutely stunning. I would highly recommend this mirror. April 23, 2014
Rated 3 out of 5 by Color is green This mirror really is quite lovely - but like other viewers have stated, it is a lot greener than pictured. I have ordered numerous "spa" items from Ballard in the past and I assumed that when other reviewers were commenting on its shade, they were describing the grayish robins egg blue color that Ballards tends to list as spa-which has some green in it. This is significantly greener than that. If you are looking for a green mirror, go for it, if you want any blue in it, I would pass on this one. April 3, 2014
Rated 5 out of 5 by Perfect addition to a room! I needed a mirror that was a statement piece over my fireplace mantle. This color was perfect - blue/green with gold trim. I placed it horizontally on the mantle and added a wreath on it. I didn't need to mount it on the rock wall. It has enough weight to lean back and not move! It would look great alone on the wall too! If you want to add color to your room but not go crazy...get this mirror! :) March 18, 2014
Rated 1 out of 5 by Has a chip in it and is green, not blue. The picture of the Ogden Mirror in the Ballard catalog makes the mirror look blue. The mirror is in fact green. I held the catalog picture next to the mirror when it arrived and they definitely do not match. The mirror I received also came with a chip in it. It's a very pretty mirror, and my husband (who likes green) thinks he can fix the chip so he wanted to keep the item. I would have sent it back. March 12, 2014
Rated 5 out of 5 by Nice and substatial looking. I was pleasantly surprised at how substantial this mirror is. The color was a nice aqua shade of blue. The frame is more of a gold tint than silver but I feel it would blend well with either. February 20, 2014
Rated 2 out of 5 by Greenish with gold I wish I had read the reviews! I was looking for what is pictured - a powder blue mirror with antiqued silver. My client fell in love with it on a conceptual photo and it looks blue and silver. I received more of a sea foam green with goldish finish. I wish the product photo was closer to what it really is but I'm happy I only ordered 1 to check color instead of the 4 I need. January 5, 2014
Rated 5 out of 5 by Great quality & value I bought 3 of these mirrors to be paced on one wall side by side in my living room. I was a little concerned based on some of the reviews on quality of product. All three mirrors arrived in excellent condition, good quality and no issues at all. They are definitely a soft mat gold trim but the shade that could go with just about anything. Color in my home and lighting is definitely more light blue then green. It made a huge transformation in those, love it! January 4, 2014
Rated 5 out of 5 by amazing! This mirror is sooo pretty! kind of a blue green.. more blue aqua.. but subtle . fills the space beautifully ! Nice beveled edges and not too heavy :) December 6, 2013
Rated 5 out of 5 by Beautiful mirror Beautiful, well made, easy to hang. Looks lovely in my guest room. December 3, 2013
Rated 5 out of 5 by Aqua green mirror I bought two of the Ogden mirrors for my bathroom reno, and they look great! As many other reviewers have said, they're green, not blue. I chose green and white marble for the shower enclosure, and the Ogden mirrors really complement the tile. October 25, 2013
Rated 4 out of 5 by Beautiful and easy to hang I was apprehensive to buy this mirror as some of the reviews questioned the quality. The mirror is nicely made, heavy and looks beautiful on my wall behind my leather sofa. I actually bought two and hung them vertically side by side. The green/blue color looks great on my cranberry wall and lightens up my room which is rather dark. I thought hanging two mirrors would be hard and very time consuming but not so. The hardware that comes with the mirror allows you to adjust the height without having to move the anchors. Just be aware that the corners of the painted part of the mirror are rounded a bit and not flat. Not a huge deal but you can't tell by the picture on line. The only reason I didn't give it a 5 out of 5 stars is that the painting quality could improve just a bit to make it a bit more even. October 13, 2013
Rated 5 out of 5 by Very Pretty Mirror I ordered this several weeks ago and am very happy with it. It is quite true to the color shown online. The mirror bevel is generous and the frame is very rich in appearance. The frame sticks out from the wall more than I expected, but it it not a problem--just be aware that it is not a low profile frame. It comes with the cleverest hanging system I've ever seen. I was able to hang it myself with no problem. August 19, 2013
Rated 5 out of 5 by Beveled Bliss While the frame of the mirror does not feel like solid wood it is still very beautiful and the color goes with anything and everything. The beveled mirror is gorgeous between my kitchen and formal dining refracting the light perfectly. I'm a picky shopper and tend to buy things for the long term, so I will have this mirror for many years to come. I love shopping with Ballard and have done so for many years now. It's always exactly what I imaged it'd be when it arrives. Thank you! August 9, 2013
Rated 5 out of 5 by A beautiful, quality mirror The painting detail is beautiful and the quality good. I agree with other reviewers that the border is more green than blue (I wanted a green/blue mirror) and the edging more champagne than silver. I needed 2- the corner separated in one during shipping, the replacement was undamaged. I highly recommend this mirror. June 29, 2013
Rated 5 out of 5 by This mirror satisfied and exceeded expectation I am very pleased with the Ogden mirror. It appears to have quality craftsmanship, and the color is true to the picture. I am particularly pleased that it was wrapped very well for safe shipping. I recently tried to buy one from another vender and that one was broken inside the package each of the three times that I attempted to purchase it. June 13, 2013
Rated 5 out of 5 by ogden mirror This mirror is very good quality for the price. The colors make it a perect compliment to my beach house decor. June 9, 2013
Rated 3 out of 5 by This product had a minor but apparent defect, nevertheless it fits perfectly with my room's decor. The excellent hand finished quality of the mirror is offset by one corner not being sealed; I was able to fill the crack and match coloring. I felt that my fix would be easier than sending it back and getting a replacement with the same or a similar construction defect. Some reviews, which I read prior to ordering, indicated poor construction. March 27, 2013
Rated 3 out of 5 by Product does not have antiqued leaf details. The Ogden Mirror is very nice except the fact that is does not have lightly antiqued silver leaf details and the frame is more of a gold than silver. Description is not accurate. February 13, 2013
Rated 5 out of 5 by Mirrors have stately appearance. I bought 2 Ogden mirrors which I hung vertically in my bathroom. They hung easily with hardware provided. They have depth, are heavy, and have a richness of color; the mirrors are beveled. I could not be more pleased. February 7, 2013
Rated 5 out of 5 by This mirror is fantastic and beautiful I was a bit concerned about my choice after reading some of reviews on this mirror. However I'm happy to say the mirror is gorgeous. The colors are exactly what I thought they would be. The mirror is well built, arrived in great condition and looks fabulous in the entry way. January 15, 2013
Rated 2 out of 5 by Green, definitely green. I had read reviews in which some people said their mirror was green, but I thought they just received an off-blue one that didn't go with baby blue. Uh uh. It is definitely green with bronze trim, not the spa blue with silver that I was expecting. Unfortunately, we were moving at the time I ordered, and I had it sent to a friend's house where we moving. She said it arrived in very good condition, which was true. When I opened it 3 months later, I was shocked by the color! Too late to return it, I will stick it in the "green bedroom", not the "spa bedroom" that I bought it for. January 14, 2013
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Product:WM657-Ogden Mirror

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