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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Newport Demilune 4.5 5 86 86
Beautiful hall table I received this in the distressed light ash and it is truly a beautiful table. It is pretty heavy and I would have done better had a second person been available for putting it together. Very substantial table and I am sure it will last as long as I need it to. July 16, 2014
The Demilune is well constructed, solid. The Newport Demilune arrived on schedule, undamaged and as advertised. The assembly instructions were clear and all the necessary hardware was included. Exactly the right amount, nothing extra, which is a good thing. The furniture is solid, heavy and well built. Color is as represented on line. We are very happy about the result and a good value. May 23, 2014
I have not put it together yet It is still in the box, with the screw driver sitting on top. I was a bit disappointed that it needs this much work, and I have not had the time to unpack it and start to put it together. March 29, 2014
Beautiful wood tone and great quality This piece is very well made and the wood is beautiful. I would definitely recommend it to friends and family. March 23, 2014
Great piece for a small hallway This little chest is a great value. It was easy to assemble and has the look of a quality piece of furniture. The curved facade makes it easier to maneuver around in a tight space. It has sufficient top surface space for a lamp and small drop zone (keys or mail) as well as a plant or other decor. The drawer space is small but sufficient, and the bottom shelf is large enough to hold over a dozen books. I am very happy with the purchase. March 11, 2014
A very satisfactory entryway table This table is attractive and serves the purpose I purchased it for which was primarily to hold a decorative item in my entryway. As noted by several other reviewers, the pre-drilled holes for the shelf brackets were out of line and I had to drill new holes for two of the brackets. Other than that, assembly was straightforward. February 21, 2014
This table is true quality! The wood is of excellent quality and color and the size of the table is perfect for an entryway! February 20, 2014
WONDERFUL! This Newport Demilune console is the BEST! I moved and the old console I had was too small for the new area in my foyer. I researched many consoles but they were either too large or too small. This one fit just right! Hard to come by… I (woman) got the box (which coming from Ballard is always packaged better than everyone so no damage) and put the unit together with my 10 year old son. It was that easy! The size, price and quality can't be beat and the easy assembly was a bonus! I love it! February 18, 2014
Perfect Entryway Table This is perfect for smaller entryways. It looks wonderful. Assembly was easy, not as some reviews I read. I'm a 66 year old widow and I put it together in less than an hour. I love, love, love it! February 13, 2014
Great accent piece We recently acquired the Reston corner TV console from Ballard, and were looking for a companion piece for the living room. The Newport Demilune turned out to be perfect. It is substantially constructed, has a matching finish, and has a profile that lets it fit nicely along a wall adjacent to an entry way. As with the TV console, the packaging was incredible and fully protected the piece during transport. January 13, 2014
perfect piece for my entry way I have a small entry way so this is a perfect size for the house. It's not too big and not too small either. The 2 drawers are perfect for hiding mail. The table looks gorgeous and expensive. Husband took less than 30 minutes to assemble. Love it! December 14, 2013
Great table This is a perfect size table for my foyer; I really needed something smaller to not overpower the room. I purchased the mahogany finish and it is beautiful. My husband had a little difficulty with assembly (legs and stopper for the drawers). But all in all, this is a great purchase. November 20, 2013
Hard to assemble This console looks good, but when I assembled it, I realized the holes in the one of then legs didn't align with the holes in the body.I had to leave them empty, so there is a small gap...It is not highly visible, but I know the table is not as solid as it should be. Also, the small screws for the bottom shelve were hard to drill in the wood. I did not want the hassle of returning it, so I kept it like that. I am not the first one to mention this problem. You should fix it! October 2, 2013
Excellant Quality! The first one I had ordered appeared to have been dropped by the shipping company and had a noticeable scratch on the top corner so it was returned. The second one arrived and did not take long to assemble. It is a perfect match to the existing cabinetry in the room, fit exactly and is the quality piece stated in the catalog. I am very pleased with this item even though I had to wait for the second delivery. I would recommend this Newport Demilune September 27, 2013
Very nice for the price Ordered for a small and narrow space. Item was delivered quickly. Finish was better than expected and overall weight and quality very impressive for the price. I had read about issues with screw holes, but did not experience any. It does require some work to install bottom shelf, but that helps with the stability of the overall piece once together. Drawers have catch screws so they do not come out when opened. For this price, it is a very well put together piece. A nice piece for a narrow hall, or at the end of a hall in a niche. Probably more decorative than functional, but a great buy. September 26, 2013
Very pretty foyer table I am very pleased with the Newport demilune table. It is a nicely proportioned table that fits my small entryway perfectly. I purchased it in the mahogany color, which is lovely. I did need to lighten the look up a bit, so I added a large cream colored vase on top (reflected in a large mirror). It is the table I use as I bring in the mail - small envelopes go on top and larger catalogs go in a rectangular basket on the bottom shelf. I needed help carrying the box into the house, but I was able to assemble it myself in about an hour's time. Overall, I am very pleased with this purchase. September 14, 2013
Absolutely beautiful! Purchased for our foyer with the Bone Sunburst Mirror. A beautiful addition to our home. A warm welcome for us every time we come home. Great quality. September 5, 2013
perfect size This is the perfect size table. It adds a pretty little curve to an otherwise boxy room! I was worried about having to assemble it, but it turned out to be easy. I watched it for years -- wish I had bought it sooner! August 14, 2013
Solid, little table that is useable anywhere This is a very functional table that will tuck into small areas anywhere. I have a small entry area by the stairs and the demilune provides a very nice first impression when entering from the front door. Originally, I had ordered the distressed light ash finish, but when it arrived I was not pleased with the top of the unit as it had several small (worm looking) holes and a very prominent cut (flaws in the original wood that I did not think were "distressed"). I contacted Ballard and customer service processed the return of the unit without any hassle whatsoever and a second unit in distressed ash was sent out to me. Unfortunately, the second unit had the same type of issues and I returned that one as well (once again customer service was efficient and made the return very easy). I made one last attempt, changing to the dark mahogany finish. It is a beautiful, rich finish that blends well with many other woods. The construction is solid and the drawers slide easily. Assembly was easy and took about 20-25 minutes. I love this little table and look forward to many years of use in various rooms throughout the house. Thank you, Ballard, for your customer service staff and such a functional and affordable piece of furniture. July 20, 2013
Exactly As Pictured Nice piece of furniture...especially for the price. Good weight-not flimsy. Looks exactly as pictured. Easy to put together and it fits the space beautifully. Color is neither too white nor creamy-I would describe it as a pearl tone. June 25, 2013
Love it! I looked at this piece for quite a while before I purchased it. I figured something priced so reasonably might not be good quality. I was wrong and it's perfect for the space. It displays family photos perfectly and really finishes the room. Love it! May 2, 2013
Elegant and compact piece! This was the perfect solution to a shallow hallway where I needed a piece that provided both storage and an elegant presence. It does both beautifully and even gives me a new surface for plants. The Newport Demilune was not difficult to assemble and really looks great in our house. April 28, 2013
Newport Demilune in Black Love Love Love this table! It is exactly what I was looking for. The quality is amazing for the price. There was a noticable blemish on one of the drawers but Ballard Design replaced the drawer promptly and without hesitation. The table was simple to put together..about an hour or so. Just separate all parts first and you will be good to go. Totally recommend this table. Thank you Ballard Designs for your great product and excellent customer service. April 24, 2013
Nice piece of furniture but not pefect This is a nice piece of furniture, works well where I wanted it to. I think any time you are putting the furniture together yourself, its not perfect. For me assembly was relatively simple, but the bottom shelf didn't line up perfectly and I had to have my husband help with tightening the screws because I couldn't get them tight enough myself. But its heavy and nice color. Slightly pricey for self-assembly. April 4, 2013
Not the usual Ballard quality I have been a Ballard customer for years and have always been happy with my purchases. This Demilune falls short. I like the color and style, but the drawers are shoddy. They get stuck, fall out, and are just a pain to open and close. April 3, 2013
Demilune table Using this as an entryway table. It;s just as beautiful as pictured. Assembly was a bit challenging as for the drawer stops. Overall, a beautiful product. February 24, 2013
Great Furniture Piece We got this piece for our entryway/foyer. It was easy to assemble and is a very nice. It is well made and sturdy! We got the black finish and it is done very nicely. I would recommend this piece for accent decor. February 23, 2013
Looks awesome Love this piece! It fit perfectly, was easy to put together and looks like a solid, quality piece of furniture. Stocked the 2nd drawer with writing utensils for our grandsons and they get a kick out of opening the drawers and seeing "their" stuff in it. We had a rectangular sofa table in this spot previously, so taking the corners off just makes this piece much easier to go by rather than around. February 18, 2013
Great table Love the table. I ordered the dark mahogany and while it looks a bit redder on both my ipad and computer screen it is more brown in person. I liked it even better then expected. Super easy to put together to. February 1, 2013
Wonderful, solid decorative piece I was compelled to buy white because the dark stain was on back-order. I am glad I did. It is a solid piece of furniture and took about 1/2 hour to put together. We have an upscale-beachy decor and this fit in perfectly. The first one sent however was cracked on the top before the box was completely opened. It was replaced within days by amazing Ballard customer service. Great for displaying photographs and treasures. It is not a bright white nor a beige or creamy white. It is lightly rubbed on legs but not too much, which I like. I did not want that "beat up" feeling. Nice satin finish. Drawers slide open easy. Sturdy product. Would buy again. Fits in entry nice. January 27, 2013
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