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New Canaan Daybed with Trundle

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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New Canaan Daybed with Trundle is rated 4.1 out of 5 by 10.
Rated 5 out of 5 by from Love, love, love this bed! I ordered this in the Haley Blue fabric and it beat my expectations - this bed is incredible! The fabric is gorgeous and the quality is top notch. On top it, the shipping was 1 month earlier than expected; which was a nice surprise. I am hooked on Ballard Designs now!
Date published: 2011-05-13
Rated 5 out of 5 by from Superior Quality I sent in fabric for a custom upholstered Cannan bed. The bed is beautiful and well constructed. It is larger than a typical daybed. There is room for a regular size or possibly a pillowtop mattress on the pop up trundle bed. I have a regular mattress on the trundle, and there is about 4 inches left from the top of the mattress to where it meets the bed frame. The bed arrived shortly before the promised date. This was my second time to use the custom department. I've been very pleased.
Date published: 2011-08-12
Rated 5 out of 5 by from I'm a stickler for quality and I was impressed with my order! Highly recommend! Since a mattress is what someone sleeps on and not the bedframe, I was willing to order this bed for my son's room. The bed is made well, the quality is excellent, it's very functional (I have the trundle frame) and the look fetches lots of compliments. Highly recommend!
Date published: 2011-03-16
Rated 5 out of 5 by from Great Daybed I think this is a great day bed. I read all the reviews posted so I knew what to expect. I purchased it because it fit perfectly in my playroom nook and saved me a lot of $ on custom built in millwork. We use it mostly as a sofa and occasionally as a bed when my kids have friends over. It arrived in big boxes that were easy to access and the bed was relatively easy to assemble. It is definitely a 2 person job to put it together, but it took very little time. Our mattress link spring panel didn't line up perfectly with the upholstered frame, but we were able to use a longer screw to make it work. The trundle is great. It is far superior to what you find on other comparable semi-custom furniture websites. The trundle actually pops up, locks in place and (if you coordinate your mattress heights) is almost exactly level with the day bed mattress. Kids love it. I purchased the mattress cover. It does not fit snug, but since we don't remove it much; I ordered sheet grippers from amazon that act like suspenders and keep it looking firmly tucked in like a cushion. It was a great value compared to custom built ins and upholstery.
Date published: 2016-08-28
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UM003-New Canaan Daybed with Trundle
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