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New Canaan Daybed with Trundle

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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New Canaan Daybed with Trundle is rated 4.1 out of 5 by 10.
Rated 4 out of 5 by from Great style and color, just too tall I ordered this daybed for my daughter who is ready for a "big girl room." It took over a month to receive this item. We went with the off white twill. The fabric is incredibly soft and is a wonderfully warm cream. The daybed is easy to set up. My biggest issue is the height of this bed. It's much taller than expected, meaning the mattress is placed higher; it’s even too tall for my daughter to climb. Not only that, it dominates the room being the largest item in her room. If you have a small room please make sure you measure or purchase a lower mattress (under 10”).
Date published: 2011-07-20
Rated 4 out of 5 by from Beautiful daybed... Got the daybed in oatmeal linen and it is beautiful. The only downside to it is that it is really tall (I guess it has to be to allow for today's extra thick mattresses). The side arms are also really high. I have two nightstands that are 30" high and the 39" tall arms make it a little cumbersome to reach stuff on it. However, it is our guest bed, so it won't get used that often and it makes the room look so elegant. The quality of construction is fabulous. I would purchase it again (I just might get different side tables; )
Date published: 2012-06-03
Rated 4 out of 5 by from It's nice I just received my daybed today. The quality is nice, and it's simple to put together. My only complaint is that once I put my mattress on top, the height seems strange. It's not a natural height to just take a seat. I feel like I need to climb onto it(and I'm not short, I'm 5'6").My thick mattress (10" deep)fits in the trundle portion well, but it just looks odd on the "top bunk". I'm definitely going to search for a thinner mattress for the top portion. I think once I find one, the actual unit will look more like a bench rather than a giant rectangle.
Date published: 2014-03-11
Rated 4 out of 5 by from Well constructed too bulky and not useful to sit too high Well constructed,excellent finishes. The only defect are dimensions. Too bulky and height from floor to sitting surface too high practically have to climb, so is not useful as a sofabed . Other than this very nice and elegant. Recommend if your room is very big and spacious.
Date published: 2013-10-17
Rated 3 out of 5 by from Custom Look Is Great The daybed has a real custom look to it. The overall size is a bit overwhelming, The bed is BIG... It over powers the bedroom I have it in. It won't fit through a regular size door so you have to put it together in the bedroom. I expected a more fitted mattress cover considering the cost, it is just an elastic matteress cover. The mattress size that Ballard told me to buy is to big for the bed. It appears to be well made with exception of the matteress cover construction.If I had seen this in person I probably wouldn't have bought it.
Date published: 2011-08-30
Rated 2 out of 5 by from Too big and bulky. The day beds are well made and easy to assemble. They are just to big and bulky visually they destroy the harmony in the room by their size. On the internet ,they looked smaller and I should have payed attention.
Date published: 2014-06-01
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UM003-New Canaan Daybed with Trundle
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