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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Navarre Indoor/Outdoor Rug 4.4 5 315 315
Very Nice--especially for the price ! Very nice. Bought this for my mother's covered front porch. Have had it a few weeks; has been traversed by nephews with red baseball clay and a large German Shepard. So far cleaning had consisted of a broom, vacuum, or hose. Looks great. Mom loves it. December 26, 2012
Affordable Style Purchased 2 runners in different lengths for my laundrymat and feel as though they really added to the look of the room. Also happen to be training a new puppy so being able to easily clean them really helps. December 15, 2012
great rug at a great price I am very happy with this indoor/outdoor rug. I have the runner in my laundry room and it's awesome! Very attractive - I bought the brown one - yet easy to clean in this high traffic area. December 8, 2012
I just the love the rug in my foyer. I had ordered the chocolate navarre rug for my foyer but I didn't like the way the color looked , so I took it to my sons house and it looked fabulous in his foyer. I ordered the black rug for my foyer and just love it. It's the type of rug to have by the door, it's durable and a great color. November 17, 2012
good quality It looks great indoors. I have pets and it is very easy to maintain, just a vacuum. Also, stains can easily be removed with just a little of water. The chocolate is a rich dark brown that contrasts well with the beige pattern. Have received a lot of compliments. October 28, 2012
Great rug for my patio The rug is lightweight but sturdy and has held up to a variety of weather challenges so far including fog, light rain, dust and lots of leaves and small branches blowing in from nearby trees. I just sweep it off. The color has not faded at all even with strong afternoon sun each day. Well worth the price. October 5, 2012
Great value Attractive and well made. The flat profile is perfect in front of a door. I have ordered the runner for a back hallway. September 26, 2012
This rug is stylish and durable I purchased this rug to go in front of my sliding glass door that leads to the backyard. Between the dogs and the children it gets walked across several times a day and it still looks brand new. Plus it matches my decor and looks fabulous!! September 21, 2012
Just what I was looking for! The Navarre runner and scatter rugs were the perfect color and size to use in my kitchen on my newly refinished hardwood floors. I had looked in five other catalogs and nothing came close to product and price! I'll recommend them to anyone looking for rugs. September 4, 2012
fabulous rugs I have a large indoor/outdoor Navarre rug outside in my patio area and have a "hallway" rug in my bathroom....they are fabulous. I've tried other hallway rugs in my bathrooms but the backing sticks to the floor. Love the colors. Easy to clean off. August 30, 2012
Very attractive. Great price The color,gray, is beautiful & the pattern very attractive. The price point was terrific. Our last Ballard rug for our screened- in porch was around for 7 yrs. looking forward to a long relationship with this rug ! August 29, 2012
Love this rug! Dries quickly outdoors I liked the first one I bought for outdoors so much, I bought another for our TV room in the basement. Works beautifully in both areas. I highly recommend! August 28, 2012
Mostly like it I like the color (blue) and design, but it has been really difficult to flatten out (bumps/ripples that do not want to flat). It may be that it is a runner (the longer one), or it may just need more time. I also ordered a larger rectangular indoor/outdoor rug in a different pattern--with a border, and it seems to be flattening out better, so I am assuming it might be the pattern in the Navarre rug that makes it so hard to flatten. However, I think it is a great value, and I will definitely keep the rug. Could not beat it ffor the price! August 26, 2012
Good outdoor rug This rug is a little thinner than I expected but it works perfectly for my needs. The pattern is much more beautiful than the photo. Because it is delivered in a tight roll, I had to roll it in the opposite direction for about a week and then duct tape it to the tile to get the ends to lie flat. Not a huge issue but something I needed to do. Nice indoor/outdoor rugs. August 24, 2012
Love them! This was my first purchase from Ballard. I love these rugs! I purchased four of them, two large, two small. Love the texture and the colors. They look beautiful on my wood floors! I will certainly continue to shop with Ballard Designs! August 23, 2012
Works great for our needs, and look good too I ordered these rugs to use on our deck, that is in need of replacement, but not sure what to do yet. I ordered three - two area and one runner. THey look great on our deck, lay flat when unrolled (there were some earlier complaints that they didn't) protect our feet from splinters:) and look great! THey are on an uncovered deck, and are fairing very well through the sun and rain so far! August 22, 2012
great looking and wearing rug Had a rug just like this purchase before. Was glad to find it again. My old rug wore like iron. Exposed to the weather year round, it cleaned up well with just a blast from the hose. It didn't fade. Dried quickly after rain, snow or cleaning. After about five years and heavy daily traffic it was time for a new one. I hope this new one will do as well as the last. It's been in place for more than a month and living up to expectations. Thanks Ballard for your quality products. August 17, 2012
Thick, strong colors and durable so far. We got this for the kitchen, and so far it has held up to some pretty heavy traffic. No ripping, running, etc., and it's easy to sweep off. August 17, 2012
OutNavarre rug is a very reasonably priced accent piece We actually purchased this rug because it offered such a great solution and color pop for tying in our new brightly colored quilt in a bedroom. We are using it on top of carpeting. The edges don't roll up and we don't even have to use a pad. We love it. August 16, 2012
Good quality for the money. It's difficult to find a good width in a runner...this rug is exactly what I needed and the design and color are perfect for my kitchen area. August 12, 2012
Just like the picture on screen and catalog. Enjoy the rug on my porch very much. Looks great with my furniture and so far no problems. Really don't expect any. August 11, 2012
happy with purchase I very much like my new navarre indoor/outdoor rugs. The color was perfect and they have gotten wet and still look as good as new. August 11, 2012
Beautiful! I ordered two of these rugs and loved them so much that within a month, I had ordered a third! All in grey! The color and quality are unmatched for the price. They are very beautiful foundation pieces for our deck. The color compliments our current decor beautifully and will easily transition to other color schemes if we change anything. They are very comfortable under foot and they are maintaining very well outside in a "no shelter" area. I highly recommend these rugs! August 10, 2012
This product was as good as pictured Good quality rug with close color match to website picture. Arrived in good shape and appears sturdy. August 9, 2012
This is a great rug. This rug is pretty and of good quality. I bought three and put them outdoors and they have weathered very well. August 9, 2012
Nice Quality This rug is gorgeous and I have it in front of my stove in the kitchen. It is super durable, cleans up easily and looks great. I ordered the smallest size and was worried it would be too small but it is a nice size- wider than my stove by 6 inches on either side. August 8, 2012
Nice pattern and looks great! These fit beautifully in my family room and are a wonderful option when you need a carpet that is durable and easy to clean. August 5, 2012
perfect color, perfect size I bought this rug to use in an area for my outdoor sectional furniture. The color is just as it looks in the catalog and on line and added just the right accent to my sitting area. Cleaning it is a snap! The first week I had it, 4 small children ground chocolate cake into, but with a spray from the garden hose and a quick rub on the most ground in parts, it was just as clean as when I bought it. If I had space for more, I'd buy more! Great rug! August 5, 2012
Beautiful, but not without issue. I purchased these rugs in red to go on my wrap-around porch. They looks beautiful. The one issue I have with them is that they are already starting to fade from the sun. I have only had them a few weeks, so I am a bit disappointed. August 4, 2012
Finishing touch We love these rugs, NO fading, and they are in direct sun for half a day. Wash and wear and the front porch never looked so good. July 31, 2012
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Product:RW154-Navarre Indoor/Outdoor Rug
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