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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Natalia Iron Plaque 4.7 5 67 67
Beautiful Iron Wall Art We love the shape and size of the Natalia Iron Plaque. It looks perfect above the doorway from our great room which has high ceilings going into the foyer. Our only complaint is that it did not come with hardware or instructions for hanging and it should. It was not easy to hang and we hope it is secure enough with the nails we used to stay put and not fall on someone's head. Some installation recommendations and instructions should definitely be included. October 29, 2013
It's okay The dark rust was sold out so I purchased the cream. Needed something to fill a space as we are trying to stage our home to place on the market. When I pulled it out of the box and saw how light weight it is and how poorly it was spray painted, I really think that this is overpriced. I am going to try to spray paint it myself espresso and see if it looks better. At least it fills a space and will do for now--but I'm not terribly impressed. December 29, 2012
Great product but color is off Very pretty and looks great on the wall but the color has a lot of pink tones. It is not really an antique bronze. Once on the wall, depending on the light, it is not too noticeable. Note that it is very lightweight. November 25, 2012
Really changed my room When I got this out of the box I thought it was way too big but it fits perfectly over the door in my living room. I really looks beautiful and makes me happy every time I see it. I wish the hooks to hang it with were a little easier to hook onto but it hasn't fallen down yet! March 29, 2012
Quality, Looks and Value The Natalia plaque is stylish, well made and even more attractive then pictured. It is the perfect compliment over my contemporary iron bed and completes the European feel of my bedroom. I love it. You never disappoint Ballard! March 7, 2012
Timeless Wall Accent Piece This product arrived less than a week after I placed my order. I had been searching for something to hang on the wall above our flat screen television but already had enough framed prints in the room. This scroll was perfect. It is very lightweight but doesn't look it. It coordinates with my bronze lamps and curtain rods too. January 12, 2012
beautiful wall decor I just bought this to decorate my "old world-tuscon" decor styled living room. This fits beautifully over the adjacent doorway entrance to my kitchen. I bought in the rust color and just find this piece completely beautiful. The piece is extremely lightweight even though it looks like it would be heavy. I just love it. I really wish this would also come in a smaller size to use as picture toppers as this item is so large in size that it really would not work for that purpose. I definitely recommend this product April 2, 2011
Beautiful over a window or doorway Love my Natalia iron plaque. Waited over a year and when I saw it in the catalog again I jumped on it. I placed it over my kitchen window and it frames the window beautifully. It is a high quality piece; you will not be disappointed. January 28, 2012
Beautiful I needed a light piece to hang over the doorway to my sunroom. I purchased this in white and it looks beautiful against the soft yellow walls. Extremely easy to hang. Great for the price. August 15, 2011
Natalia Iron Plague This product really adds character and charm to any room. I placed it in my den on a high ceiling. It brings a different focal point to the room and enhances the space beautifully. March 16, 2011
Love, love, love this! Looks beautiful over a doorway! Stylish, well made, eye catching...a must have! Exactly what I was looking for and more! March 17, 2011
Exactly what I wanted Very pleased with the plaque. The descriptions and photos from the website were very helpful in making my decision. The plaque is lightweight, which is always a concern for hanging items on my walls, with a lovely finish. April 5, 2013
Love it This product was superior in quality. It met my every expectation. The shipping and handling was equally top notch. I will trust Ballard and their products from now until proven wrong. March 3, 2013
Perfect accent piece!!!!!!!!! My daughter has 2 of these, one in each color, so I already knew it was exactly what I needed to top off a wall tapestry I had in my living room. The rust color was great, but I spray painted mine an oil rubbed bronze color to match the finials holding my tapestry....LOVE IT and would buy it again! Shipping and packaging was everything I would expect from an awesome company like Ballard Designs! December 9, 2012
Love the design I love the design and size of the Natalia Iron Plaque. I hung the plague over 2 pieces of artwork in our dining room and it looks great - exactly the look I wanted to complete the wall. Overall I am really happy with it but the dark rust color definitely looks more pinkish red up close. From a distance, the plague looks more bronze so it doesn't bother me but the picture online does not show the color as well as it should. This is my first purchase from Ballard and it is a good price and high quality product so I will be coming back in the future! August 3, 2012
Elegant! My Natalia wrought iron plaque arrived and I was so impressed with the quality of this product. It is even more stunning in person than online. I purchased the cream one and soon would like to purchase the other color for another room in our home. Thank you Ballard. September 22, 2012
Okay product This product is as pictured. It looks more like an outdoor patio piece than an indoor decoration. December 1, 2013
Love it! i really love the Natalia iron plaque. I am going to hang it over my kitchen window. It's simple and classy...but sort of traditional too. The only reason i did not give it 5 stars was because of the color. It's kind of pinkish and I was hoping for more of an oil rubbed bronze look. My light fixtures and handles are oil rubbed bronze so I'm going to paint it. Reasonable price for something as unique and good quality as this. July 3, 2012
Color is lighter than expected but still looks great! I ordered this for placement over a set of double french doors. Although the color is lighter than I expected (more of a rust color than darker brown), it looks perfect! I'm very happy with this piece! June 24, 2012
Beautiful! Love, love, love it! And it is perfect in my foyer. November 20, 2013
The Natalia Iron Plaque has wonderful scrolling I love this plaque - I've placed it in my dining room above the patio doors. It is a great show piece. November 13, 2013
The simplicity of this Iron Scroll is what I loved! In my search for an Iron Scroll Wall Deco I found that most were so very intricate. It was to my delight when I found this one in the Ballard Catalogue I couldn't wait to receive it. It hangs over my bed and looks wonderful. I am so very happy with the product. I recommend it highly. I bought the creme color and love it. February 26, 2012
nicely renovated As others wrote, the finish is really bad. Looked fake and did have a pinkish color. Bought knowing I would spray paint it black. Painted it in my yard with the plaque laying on the shipping cardboard tray. I like the design and it is light weight easy for hanging. Turned out good. October 31, 2013
Perfect piece! I have been eyeing this plaque and finally got it. I couldn't be happier!!! I bought 2 to fill that spot above my kitchen cabinets and they look great!!!! I also got a white one for above my front door. They look great and have gotten so many compliments. I love that they are so lightweight- made hanging them so easy. I definately recommend! December 30, 2011
This is a beautiful piece! The color and patina are wonderful and the size is great for the spot you're just not sure what to put there. I placed it over my front door in the foyer and it looks great! Lightweight, so hanging was a breeze! March 3, 2012
Fits perfectly!!! I purchased the Natalia Iron Plaque in Cream for over my parents 1942 wedding picture. Perfection!!! It fits perfectly with my decor and was so ez to hang. I'm very pleased with the purchase!!! October 29, 2013
One Great Piece This is absolutely the best piece that I have purchased in a long time. I have it in my kitchen over the door that goes into the sun room and it looks fabulous. It's rather plain design is very graceful and the color blends nicely with my oil-rubbed bronze cabinet hardware. I went online a couple of days ago to order another one. Don't forsake this one, please. June 15, 2011
I have received compliments. The plaque looks very hand made up close. I ordered the rust colored plaque because the others were out of stock. I did paint it as black looks better with my decor. I have received compliments on the placement on the wall above the cabinets in my kitchen. Receipt after ordering was so slow I almost forgot I ordered it. June 18, 2011
LOVE IT!! I bought the Natalia Iron Plaque in the antiqued cream and it is beautiful! I don't have a headboard on my bed and was looking for something to hang over it. This plaque perfectly replaces a headboard. It is the right weight (size wise) to balance and finish the bed...not to mention that the price was right! LOVE IT! June 13, 2011
Sleek I wanted something simple for above my bed and this fits perfect for a great price. I did paint it a taupe color to match my decor but the white was just as nice! September 23, 2011
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Product:WP751-Natalia Iron Plaque