If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Mr & Mrs Burlap Pillow with Insert
Overall rating
4.5/ 5
Rating Breakdown11 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
1
10 out of 1191%of customers recommend this product.
11A fun way to claim your favorite side of the sofa or bed. Our Mr. and Mrs. Pillows are screen-printed in chocolate on one side and hand finished with matching self-flange and plumped with a luxurious feather-down insert.
Mr. & Mrs. Burlap Pillow features:
Natural 100% burlap
Dry clean
Imported
Overall rating
4.5/ 5
Rating Breakdown11 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
1
10 out of 1191%of customers recommend this product.
These pillows are really unique and are a nice decorating touch. The way they look online and in the catalog is very representative of how they will look once you receive them. We use them to mark my side and my husbands side of the couch :-) I will say that if you are looking for pillows to rest your head on, these probably aren't it. They are scratchy and have a slight smell (which that may go away after ahwile.....too soon for me to say). But, I ordered them for a decorating touch, not to be used for sleeping on, and for that they fit the bill perfectly!!
-3points
0of3voted this as helpful.
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Awesome pillows. They are a great accent to our master bed quilt... make the room much more personalized!
+1point
1of1voted this as helpful.
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These pillows are neutral so you can switch out bedding and still be able to use them. very versatile!
+1point
1of1voted this as helpful.
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The bride and groom loved the pillows! Unique gift!
+1point
1of1voted this as helpful.
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