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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Morgan Small Cocktail Table 4.7 5 44 44
This table has great features I had been looking for over a year for a small coffee table. The size is perfect. The quality is excellent. It looks better in person than online. I ordered the black one. I also bought the end table to match. My husband had them both put together in less than an hour. So glad I bought them! June 12, 2012
Great small coffee table I ordered this table in black and my sister and I put it together in about half an hour. Very substantial weight. It is just the right size for my den and I like that it has a shelf underneath. I was very pleased with my purchase. July 2, 2012
Great table for small area I love this small coffee table. Fairly easy to assemble and great looking! June 28, 2012
Thanks. This is a great table. It fits in my space perfectly. Love it. June 12, 2012
Very happy - filled specific needs This table fits great with a sectional to give space to walk around it. The quality and mahogany color were a lot better looking in person than online - I was very pleased. If you live in a house with pets, you'd have to dust this table often because of the ridge around the top. Works great for me with a little one who might spill, though! January 28, 2012
Haven't been able to get a good top yet. I really like the table size and color. However the first top had little nicks on the top which had stain over them as well as a long line. Ballard was very good and got us a replacement top. However it was put in the same size box as the whole table and it must have been knock around in the extra space. The first table top was packed in foam. We are now waiting for another table top. The personnel at Ballard are very nice to deal with but it is a hassle to send back tops and wait for new ones. November 23, 2011
Total Satisfaction. The table is perfect for my needs in every respect: its size is ideal for my small space, its construction is impeccble and was so easy to put together, and I'm sure it will fit in even if I change my furniture style a hundred times. It is very well made and good looking. It turned out to be just the right thing and I am glad you are featuring this line. Rosemary July 14, 2011
Great value This is my first purchase and I couldn't be happier. The table was packaged beautifully and arrived in 3 days. It is substantial, weighty, and a great value. The color is a warm vanilla tone and blends beautifully with our walnut furniture, adding interest and brightness to the room. I recommend the basket, it adds texture and depth to the piece as well as function. November 15, 2011
this table is the perfect size for my smaller living space. Size and color are perfect. Couldn't be happier with the table. The size and color are perfect for my smaller space. April 29, 2011
Looks great After shopping at several local furniture stores to replace our cocktail table i bought the Morgan small table without seeing it in person. It is great quality, fits our space great and really looks perfect in our family room. December 22, 2011
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Product:TE155-Morgan Cocktail Tables - Small