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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Morgan Small Cocktail Table is rated
4.5 out of
Rated 4 out of
great size for a small spaceThe first one I received did not have an acceptable finish. The top did not match the bottom and sides. I exchanged it for another and was pleased. I chose the mahogony finish. The assembly was simple, and the finished product has a classic, high-quality look.
Date published: 2011-12-17
Rated 4 out of
Very happy - filled specific needsThis table fits great with a sectional to give space to walk around it. The quality and mahogany color were a lot better looking in person than online - I was very pleased. If you live in a house with pets, you'd have to dust this table often because of the ridge around the top. Works great for me with a little one who might spill, though!
Date published: 2012-01-28
Rated 4 out of
Went together easyWorked out perfect. Just what we were looking for.
Date published: 2013-12-18
Rated 4 out of
Perfect sizeI know the color is antique white but the picture on line looks way more white than it really is. I took a chance but it just doesn't match my furniture. I am disappointed, it was the perfect size.
Date published: 2016-04-16
Rated 4 out of
adorable tableLove this table and its tray top. I'm also happy with the mahogany finish as a contrast against a light sofa. The large cocktail table would have been too big. The small works well in my family room but please keep in mind it is small scale, so do your measurements. I could have used maybe another inch or two in length had it been available- still happy!
Date published: 2014-01-14
Rated 4 out of
All in all I like the tableI didn't know the rubbed meant it was distressed and I would have wished it wasn't. I do like the table and it seems to be made well. My daughter and son-in-law put it together in a short time. I would think it would be hard to assemble by yourself.
Date published: 2012-06-24
Rated 3 out of
Mixed review...I've loved the Morgan line since I first saw it; I have the small cocktail table and the shelves just arrived (both in Dark Mahogany). The shape and color are lovely. In assembling the cocktail table, however, I found that several of the pegs/holes did not match up so assembly was a little tricky. My biggest concern is that the table is already covered with scratches - not deep, more like etchings. All I have on the table is a small stack of books and a decorative bowl. I've been dusting with just a soft cloth, and tested just a bit of wood conditioner (it didn't work and left a residue that is very slow to dissipate). If the table is this delicate, I'm wondering how the bookcase/shelving is going to stand up to books. If anyone has experienced the same issue, I'd love to hear your thoughts.
Date published: 2013-09-03
Rated 2 out of
Warning! Hard to clean crumbs!I usually love Ballard furniture. I have numerous pieces throughout our home, but this table was a mistake. The lip of the table makes it difficult to clean crumbs, dust, etc. They get stuck in the corners so easily and it drives me crazy. I should've paid attention to the design of the table so I take responsibility for that. Either way, I really, really dislike this table. The size is great and it is decently made although mine arrived with dents in the wood ledge but at that point I needed a coffee table so I kept it. If you have children or an active area where you need a table, don't buy this one. You will be miserable trying to keep it clean.
Date published: 2015-09-08
Rated 2 out of
UnstableFirst, I love Ballard's and usually have nothing negative to say about your products. However, I am disappointed to say this piece did not meet your usual standards. It moves at the slightest bump, is very unstable, and I am afraid it might just collapse at some point. I love the look and size, but the quality is underwhelming.
Date published: 2014-08-19
Rated 1 out of
Poor qualityI loved this table when I first got it. I needed a small size table and was delighted when I found this one. However, just a few years later the table top is a mess. It does not have a durable finish and the wood is very soft. I am a retiree. It's not like I have a lot of children bumping it around, but it has really not held up well. Disappointed in the quality.
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