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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Morgan End Table with Basket 4.4 5 36 36
Love this table Very heavy and solid. Easy to put together, even by one person. Very functional with basket to put items in and can hide them from view. I'm going to order the gourd lamp to go on top of it. November 29, 2014
Nice table...bad color I am a loyal customer and have recently purchased many pieces of furniture for a new condo. I purchased two of these end tables. They are a great size and easy to assemble. However, the "antique white" is a huge disappointment! It looks off white online, but the ones I received are really off color...they have a greenish/yellowish cast to them which looks awful with other white furniture. By the time I got them out of the box and packaging, it was not worth it to repack them to send back. If you want a shade of white, do not choose these tables! November 15, 2014
Simple attractive design I was extremely pleased when the Morgan table arrived. I feel it actually looks better than catalogue shows. There is a Ballard Design in our Town Center but they did not have in stock. I purchased the walnut color. Very satisfied with the quality of the table which is important. August 14, 2014
Love this end table I bought two Morgan end tables in mahogany. The color is a rich reddish-brown. With two baskets in each, the tables provide storage for the things I want close at hand, but out of sight. The baskets add a comfortable, casual look. The end tables match beautifully with the Morgan display shelf, which I also purchased. The tables were very easy to put together as well. I am very pleased with my purchases and with the overall quality of Ballard products. May 19, 2014
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Product:TS423-Morgan End Tables
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