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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 16 reviewers.
Rated 5 out of 5 by Room elegance Beautiful! I keep walking into my living room to admire. It is rich in color and has a very grounding effect to the room. Definitely takes center stage. I love the size of the giclee fits perfectly over the buffet. I wasn't sure at first if the subject matter was a little too different ( a dress) and look weird but it is totally opposite. Gorgeous! November 28, 2013
Rated 5 out of 5 by Perfect This was exactly what I was looking for. Perfect color and size. I will get years of enjoyment from this. November 17, 2013
Rated 5 out of 5 by great visual impact This was hung in a women's care medical building. Colors were perfect. Easy to hang on wire. September 26, 2012
Rated 5 out of 5 by You get what you pay for and this is WORTH IT!!!! I waited a whole year before I finally purchased this print. I thought I could find a knock off that would suffice. When I didn't, I finally purchased through Ballard Designs and was thrilled when it arrived. It is lovely and large in scale, fits perfectly with my master suite decor, romantic and dreamy; it seems to tell a story. Then, only a couple days after I hung it on my wall, I saw a knock off at a discount store and was even happier with my purchase because there is NO COMPARISON. May 3, 2012
Rated 5 out of 5 by This giclee is better than it appears in the catalog! This giclee makes me happy every time I look at it! It is better than it appears in the catalog! May 2, 2012
Rated 5 out of 5 by A Real Beauty The print exceeded my expectations. It is truly beautiful, the way the lights in my room hit the print and bring out all of the color and shadows. I am very please with my was the finishing touch that my room needed. May 1, 2012
Rated 5 out of 5 by Makes a statement Very elegant. Colors blend perfectly and it definitely makes a statement. April 9, 2012
Rated 5 out of 5 by Beautiful, perfect! We needed a large print for our two story entry way in our newly remodeled French style home, and this print is perfect! The colors, the texture simply beautiful! It arrived the day before we hosted a very large Holiday party, we received many compliments and everyone wanted to know where we found it! Very happy! Also, light weight and easy for my husband and I to hang! It makes me happy every time I walk by it! December 13, 2011
Rated 5 out of 5 by Elegant, romantic and somewhat mysterious! I absolutely love it and can't stop looking at it! Great delivery service. November 12, 2011
Rated 5 out of 5 by Beautiful! I was delighted when ii opened the packaged. They over delivered on this item. It was more beautiful than pictured. Every guest at my home wants to know where I found it. They said it would not be shipped until 8/31 but I received it 7/27. August 4, 2011
Rated 5 out of 5 by AMAZING I love this print! It is going to be the focus on my sewing room when complete. This would be great in a little girl's room, sewing room, bedroom. I am very, very happy that I splurged on me and can't wait to get it on the wall. I"ll try to go back in and add a picture once complete. May 16, 2011
Rated 5 out of 5 by Stunning! This print is absolutely stunning! It is the focal point of my formal living room. May 13, 2011
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Product:WD383-Moment in Time Giclee Print

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