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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Miranda Corner Cabinet 4.3 5 104 104
a couple of design flaws on this uniquely sized and good looking cabinet after placing the shelves in the cabinet the door would not close. as others have noted, the magnet on the door latch was too strong. i considered returning it but we needed a cabinet of this size in the corner of our bathroom. i was however able to fix the problems. I removed the 2 hinges and drilled new holes to increase the space between the drawers and door. there was not much space for the new holes but the adjustment worked and the door now closes without hitting the shelves. As others have noted, the magnet was too strong causing the whole cabinet to move when opening the door. many layers of masking tape on the door magnet solved this problem. August 27, 2012
Perfect for our powder room! We love our Miranda Corner Cabinet! We purchased the cabinet for our small half bath where we needed a little storage for toilet paper, hand towels, and other small items. This cabinet has been a perfect fit and provides just the right amount of storage. The assembly was very simple and I think it looks great and is a high quality product. The white cabinet with the rubbed finish is just perfect and fits in well with the rest of our furniture in the house and with the white porcelain fixtures of the bathroom. I would definitely recommend this product if you are looking for a small cabinet for storage in a tight space. No complaints here! February 22, 2013
great cabinet for small bathroom I really like this cabinet. It tucks in nicely into the corner of our small bathroom. I had read earlier reviews that said that the magnet is very strong, causing it to tip forward if you don't secure it to the wall. This is true, however, we didn't want to secure it to the wall because the cabinet doesn't stand flush with the wall because of the baseboard. We put a couple layers of masking tape over the magnet to make it just a little weaker and it doesn't tip anymore, easy solution. April 21, 2012
Great quality We received the cabinet within just a few days. It was well packed and unblemished. We had read previous reviews about shelf/door problems and magnet strength but found the problem with the door not closing not to be because of shelf depth. The receiving half of the magnet was set too far forward and stopped the door from closing all the way. That was an easy adjustment with a screwdriver. The magnet strength was also diminished (a common complaint) by moving the magnet farther back into the cabinet. There was included hardware for securing the cabinet to a wall to alleviate the "pulling over" aspect of the magnetic strength when opening the door, but, again, by moving half the magnet, this wasn't needed, plus the good advice from other customers to cover the magnet with electricians' or duct tape. Wonderful quality for the super on-line price. Thank you, Ballard Designs! March 15, 2013
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Product:MC019-Miranda Corner Cabinet