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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 93 reviewers.
Rated 5 out of 5 by Great Upgrade to Outdated Light Fixtures So happy I got these, they are perfect! A little heavy but doesn't seem to be causing an issue. July 9, 2015
Rated 2 out of 5 by Style over substance I have had these shades for 3 or 4 years and have received lots of compliments. I have dusted them from time to time and today I washed them in sudsy dishwater. Big mistake! The paint came off the inside of the shades as though it was dust. I don't remember reading any care instructions in the past but I'd advise not cleaning them with mild dish soap and water. I plan to get some paint at the craft store and give them a facelift. June 29, 2015
Rated 5 out of 5 by Gorgeous! The mercury chandeliers are exactly as pictured. They have a dark brown edge around the top and bottom and accents the "mercury" shades and brings out the uniqueness of the glass. I receive many complements on the the chandeliers and have two double iron and crystal sconces that flank my bar on which the shades sit. I highly recommend these. I waited for the shades to go on sale and feel the price was a good value. June 29, 2015
Rated 2 out of 5 by Leopard print when lit Quality of these shades was wonderful but when lit, I expected a crackled look and it looked like leopard print. In a traditional dining room it just didn't fit. Also, I have dark walls and more limited lighting, the shades reflected the blue walls, so they looked like blue leopards in the day, black and white at night. I returned them! March 22, 2015
Rated 5 out of 5 by Beautiful! In love with these. I recently built a new house and for the foyer I bought just a regular mini chandelier with drum shades because it was a little cheaper and I was trying to save money. While it did the job, I was not happy with it and was thinking about buying another. Then I found these shades and I am in awe! I love my foyer light. It is now my favorite in the house. And with less money than buying a new light and paying the electrician to change it. February 27, 2015
Rated 5 out of 5 by DON'T HESITATE Took me a while to finally make the purchase as I unsure if they would work with my 6 arm iron works chandelier. They look great! So much better than fabric shades! Sorry I waited so long. February 21, 2015
Rated 5 out of 5 by Unique chandelier shades Love these mercury glass shades. They are a bit pricey, but well worth it. They totally tricked out a black and crystal chandelier in my powder room. February 20, 2015
Rated 5 out of 5 by Update look with Mercury Glass Shades These shades are gorgeous. I was looking for a way to update and change the look of an existing dining room chandelier and these shades made the transformation! They are weighty but not too heavy and fit well. The top and lower bands of oil rubbed bronze/brown/rust colored metal make them look like they have always been a part of the fixture. I am in love with the way the light sparkles through the mercury glass shades...especially if you have a dimmer! Instant ambiance! Highly recommend. February 9, 2015
Rated 5 out of 5 by Exactly what I wanted This looks beautiful. I actually like it better when the light is off than on, which was surprising. It looks perfect with my other mercury glass and silver items. January 26, 2015
Rated 5 out of 5 by These mercury glass shades are even better than I envisioned. They are unique and add a lot to my chandelier. Love these shades! So many people have commented on them in a positive way. So glad that I purchased them. I originally ordered 2 so I could see if I would like them. Loved them so much that I ordered the other 4. January 3, 2015
Rated 5 out of 5 by A must light shade I was tired of my light fixture, but these shades made it look totally different! Glad I ordered them & gave the light an update. January 3, 2015
Rated 5 out of 5 by The perfect update to my dining room! L-O-V-E these shades! I was contemplating purchasing a new chandelier for $$$$ then came across these shades and figured I'd give them a try. They totally transformed our existing light fixture and made our dining room look chic and sophisticated. The glint of metal is feminine yet not overly so. The oil rubbed bronze was true to color. Shades are excellent quality. Extremely happy with this purchase! January 1, 2015
Rated 5 out of 5 by very unusual and classy I have a number of mercury glass items in my home--and was excited to see the chandelier shades in mercury glass. They are bigger and heavier than I expected--so I had to put them on another shadeless chandelier--but everyone comments on how striking they are. December 26, 2014
Rated 5 out of 5 by really pretty Bought 9 of these shades for my black dining room chandelier. They look great and gave the effect I was hoping for! December 17, 2014
Rated 2 out of 5 by I wanted to love these Larger and heavier than expected, otherwise they were true to their picture. Quality control iffy, the harp is not centered in some shades making it impossible to get a group to hang properly. I switched out the tapered bulbs to regular bulbs which corrected the awkward tendacy to tilt, but did not correct the off centered. If you are looking for a soft diffused light source this is not the shade for you, it is perfect in poorly lit areas where the lack of light is an issue. December 13, 2014
Rated 4 out of 5 by Great look on my four sconces I love these shades. One of the shades is yellowish, looks like a mistake. I'd like to return that one for a new one. Also, the brown banding could be thinner and I think the look would be a bit more refined. The change from silk shades to these mercury glass shades is amazing--very French. December 12, 2014
Rated 5 out of 5 by Nice! Just received these to put a new spin on my Laurenza 8 Light Chandelier. They look great and compliment the other mercury glass items in my dining room. Rustic-chic elegance! Sturdy and well made, not some lightweight, flimsy item. They should last for years and the price was right! December 6, 2014
Rated 2 out of 5 by Too big and light was harsh The shade was longer than most sconce shades so the bottom of the shade covered most of the arm of the sconce; the light was also harsh; I like my sconce shades to emit a nice glow but because this is a glass shade, the light goes thru the shade, rather than casting a soft glow from below the shade - even with dimmers, I found the light very bright November 30, 2014
Rated 4 out of 5 by Love the look of this product. These chandelier shades are exactly what I was looking for. Love the look they have added to my dining room. Very satisfied with this purchase. November 6, 2014
Rated 5 out of 5 by Mercury glass shade enhancers These shades added substance to my chandelier. They provided brightness and depth to an older piece that I embellish each season with different colored crystals. It's like having a new light fixture. I also have several mercury pieces in my room, so they compliment and tie in to the chandelier. October 15, 2014
Rated 5 out of 5 by Beautiful Shades Received these after a long wait, and we were not disappointed. They look great, and are very well made. Other have written that they do not fit on candle shaped bulbs, but they worked fine on our chandelier. Lovely pattern and light at any dimmer intensity. October 15, 2014
Rated 5 out of 5 by Very well made! Beautiful shade. Very sturdy and well made. Puts off a beautiful glow. If you love mercury glass, you will love this shade! August 18, 2014
Rated 5 out of 5 by Love it!!! Absolutely love it! The trimming is black, they fit fine on my flame shaped bulbs, look classy yet a a little rustic if you want them to be, look beautiful off and turned on!!! I debated about buying them... soooo glad I did!!! July 31, 2014
Rated 5 out of 5 by STUNNING! So unique! These shades transformed a rather mundane forties crystal chandelier into a SHOW STOPPER! Now my butler's pantry bar is the spot everyone wants to hang out in! They are beautifully constructed of quality materials. Well worth the price! LOVE LOVE LOVE THEM! May 31, 2014
Rated 5 out of 5 by These shades are very classy! At first I was concerned because these shades are glass but it turned out to be perfect. I love these shades -- add a lot of style vs the usual fabric shades. May 15, 2014
Rated 5 out of 5 by Lived up to expectations I wanted to give my chandelier a lift. These shades were the perfect touch! March 12, 2014
Rated 4 out of 5 by Love the look! I love how they look - although they were a bit bigger than expected. My only complaint is they quality seems to be different for each shade. Some are perfect others are a little off - nothing major, mostly the metal rims are not flat with the shades. Overall, they look awesome! December 18, 2013
Rated 5 out of 5 by Beautiful! This is a nice addition to a small lamp. Be sure and read the dimensions of the shade. A little larger than most chandelier style shades. It compliments my dining room with all the crystal and silver accessorizing the room. November 28, 2013
Rated 5 out of 5 by very nice! I love the shadows that mercury glass creates. Very Nice! I love the shadows that mercury glass creates. November 27, 2013
Rated 4 out of 5 by Gorgeous! Not just pretty. Heavy, well made and beautiful when lit or when not. November 25, 2013
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Product:LS416-Mercury Glass Chandelier Shade

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