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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Martin Console 4.6 5 158 158
Perfect size for my space Absolutely love this cabinet. It is the perfect size for the space I wanted to use it. It is not very deep, but that was perfect for me to put my child's DVD's and books inside. He can easily access this cabinet on his own and he is 2 1/2 years old. And added bonus is it matches exactly my end tables I already owned. This is a quality piece of furniture. Only negative is having to brace it to the wall, but it comes with the kit and is easily accomplished. I give this cabinet 5 stars. May 12, 2012
Console The color of the console is just as I expected. It fits perfectly in the narrow entryway of our house. As others have noted the console leans forward and should be attached to the wall for stability. The drawers are not deep but enough space for the items we needed. July 9, 2012
It Makes a Great TV Stand We purchased this console to be used as a surface on which to put our TV in the eating area adjacent to our kitchen in our new apartment. It is really good looking, has some useful shallow storage, and is the perfect height. We have it placed on the diagonal in a corner of the room, and….really….it is stunning! Yes, I would gladly recommend this piece of furniture and Ballards. May 26, 2012
Great features! I absolutely love the Martin Console. It is a perfect fit in my foyer and has exceeded all my expectations including the shipping of the product. It was packaged quite well and did not encounter any problems. The Old World Brown color matches to a T. I love love love it and would highly recommend this product to anyone with limited space. May 31, 2012
Just the right size! I purchased the Martin console for my dining room. I already had a lovely cherry table, chairs and china cabinet and I was concerned that it might not match. Even though the console is not cherry, the finish looks very much like cherry and blends in perfectly. The room is fairly small and the shallow design leaves plenty of room for the table when the leaves are in for big gatherings. Thanks, Ballard! May 12, 2012
Well made for price Unusual size makes this console something that is hard to find in furniture stores. good quallity for price..... Have purchased one in brown and one in white for a family member. Be aware that Ballards catalogues wood colors look lighter than the actual product. have had this happen with two different products- this console has more red in the wood than photograhed. May 23, 2012
Quality & attractiveness are tops! I bought two of these (a black one & the mahogany one). They are really good quality, very attractive and have lovely finishes for a great price . They fit well in many spots, even a small hallway. I only wish they were 1/2" inch deeper so they would accommodate a 9" wide book. (when the doors are closed it is only 8 1/2"). May 31, 2012
Another great small Ballard design This piece was the perfect solution for a narrow pass-through in my kitchen, with a top that offers the perfect spot for fresh flowers and an interior that holds much of my cookbook collection. I use the drawers for those seldom used utensils that tend to get pushed into the back my main utensil drawers and the bottom shelves for those seldom used items which tend to get pushed to the back of my main kitchen cabinets. The old world brown matched the color in the catalog and online, and the doors, shelves and drawers are very nicely put together for this price point. This is the second of three small pieces I've gotten from Ballard which I found nowhere else. I don't like massive furniture and depend on Ballard to offer attractive, smaller alternatives. July 6, 2011
Great quality The Martin console looks wonderful in my family room. It hides clutter beautifully and has already been admired by a friend, who asked for your catalog. July 4, 2012
Very Happy With This Purchase This console was exactly as described. It was packed very well and the piece was delivered in perfect condition. It fits beautifully in the chosen location and is a welcome addition to my kitchen. I love it and am glad I purchased it. I would not hesitate to recommend Ballad to my friends. June 2, 2012
Great size for narrow spaces I bought this cabinet for the foyer in our new house. It is a beautiful cabinet. I bought the brown color. The different legs don't bother me much and I'd rather they be smaller and not protrude from the piece so it doesn't take up any additional space. The smell of wood stain was overwhelming when I opened the box though. Now that it has aired out, it is perfect. May 11, 2012
Great versatile piece! My mom picked this out for a particular spot in our condo..It fit perfectly. We opted not to use the bun actually fit better without them and looks great. The thin width makes this a great entryway or small space piece. Got the black and love the color. Very sturdy, quality workmanship. May 26, 2012
Lovely addition to my home I bought the Martin Console in the old world brown finish - it arrived quickly and there was not a scratch or flaw in it - it was packaged really well. It fits into the space perfectly and looks really great. June 6, 2012
Perfect for small places! Love the Martin console. Was looking for a small piece to fit in a small area and it fits the bill perfectly. Console is nicely done with lots of storage and is a nice, updated addition to our family room. Thanks Ballard! May 30, 2012
Great little table! I bought this table for my dining room because I needed a table that would be less than 15 inches in depth. I searched everywhere and finally came across this table. I am very impressed with the quality and the color is better than I imagined (darker than the picture shows...I bought the brown table). May 9, 2012
Nice cabinet This is a good cabinet for a small hallway or foyer or as a console for a flat screen TV. It arrived very well packaged to prevent shipping damage. Some of the styrofoam was tightly packed and a little messy to remove. The Old World Brown color was more of a mahogany tone. Nice wood grain and finish. May 9, 2012
Lovely Design We are VERY happy with the console. It's perfectly into the narrow space where we needed a cabinet; it has a lovely finish and great design. We do wish that the drawers opened all the way, as it is difficult to get things in. But the cabinet area is great. It also has a good price-point. May 11, 2012
Great size I was nervous about purchasing a wood piece without actually seeing the quality. I was very pleased when it arrived. The quality was better than I expected and the packing was excellent...not a mark or scratch. The size is just as described and fits my entry so well. May 14, 2012
Small scale, great look The console has a great look and small scale which perfectly suits a narrow walkway in our kitchen. I wish that the drawers were more functional-- but I have been very satisfied to finally find a good looking piece that fits the space and hides all with doors that close. May 13, 2012
Beautiful console! This table works perfectly in my foyer. It was hard to find one the right size, but this fits the bill. Added bonus is the storage with drawers and shelves. Easy to assemble, quality piece. May 30, 2012
Perfect slim design This console has the perfect slim design to fit in our bedroom without anyone stubbing their toes on a piece that sticks out too far. It adds just enough extra storage space for sheets and pillowcases so they are easily accessible. May 20, 2012
Great for smaller spaces Hard-to-find narrow depth for a long, narrow hallway. My style is a mix of contemporary and traditional and this piece fits perfectly. I thought the color (cream) was a bit more yellow than it showed online, but its a warm hue and I'm pleased with how it fits into my decor. May 9, 2012
Great looks and lots of space in a small place. The only thing that I would do differently is if I needed two, I would order them at the same time. I didn't and the second one was much darker than the first. One looks Old World brown and the other is more of a mohagany. Still looks great! May 10, 2012
Better than expected! This piece looked perfect as a bar in my dining room. I would recommend it to anyone. June 3, 2012
Love this console! Love this product. It is sturdy and well made. Looks much more expensive than it was! May 31, 2012
This product is the best! I bought The Martin Console for my entry hall. The old world brown matches perfectly with my cherry woodwork. I think the product is just the perfect item for a small area. May 12, 2012
Great for narrow spaces I bought this console to go on a wall in an area that gets a lot of walk through traffic. The narrow depth makes it a perfect selection. It is also good quality, functional and very attractive. May 5, 2012
Good product for the money. Looks nice, fits the small hallway perfectly, well made. May 31, 2012
Well made, well packed Very pleased with it. The only thing we weren't totally happy with was that the drawers don't open very far, but my husband was able to shorten the metal "preventer" and now they open farther to give more access to the back of the short drawer. It's perfect in our small entryway so customers can use it to write out a check and we keep our charge card machine there too. And a stand lamp at one end of it. Makes a nice show piece. February 9, 2012
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