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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Martin Console 4.6 5 163 163
This product is the best! I bought The Martin Console for my entry hall. The old world brown matches perfectly with my cherry woodwork. I think the product is just the perfect item for a small area. May 12, 2012
Great for narrow spaces I bought this console to go on a wall in an area that gets a lot of walk through traffic. The narrow depth makes it a perfect selection. It is also good quality, functional and very attractive. May 5, 2012
Better than expected! This piece looked perfect as a bar in my dining room. I would recommend it to anyone. June 3, 2012
Love this console! Love this product. It is sturdy and well made. Looks much more expensive than it was! May 31, 2012
For narrow spaces I received my cabinet and was impressed with the quality of craftsmanship. I chose this particular one due to the narrow design and the appearance. I was pleasantly surprised when it arrived and I was totally satisfied with the product. The husband approved also! March 28, 2012
Good product for the money. Looks nice, fits the small hallway perfectly, well made. May 31, 2012
Great Quality & Style I love this console. It is exactly what I was looking for in my narrow hallway. Really enhanced the style of my space. April 27, 2012
This console is well-made and perfect for small space! The console arrived in a week even though I was told it was back ordered for a few weeks. It arrived in good condition for the most part, except for two areas on the lower bottom that were chipped. I had to cover the chipped areas with wood markers because they were visible from the front. Other than that I was pleased with the quality and craftsmanship of the console. The only assembly required was installing the legs, which was very straightforward. July 7, 2011
Perfect for narrow areas The size of this piece is perfect for when you need to fill in a narrow area. The antiquing process was a bit overdone & I would have preferred matching decorative feet verses a block style feet that was included for the back of the cabinet. December 6, 2011
Very pretty finish and style Bought for my Mom's books and she loves it. Fits perfectly in her apartment. February 11, 2012
Well made, solid construction and packed well. This Consule is well made and is of solid construction. All the drawers are functional and the inner shelves are adjustable. The Consule was packed very well to avoid any injuries to the piece while in transit. Ballard Designs had the furniture delivered very fast which was amazing. I bought the black and it looks rich. Highly recommend this item and Ballard Designs. July 7, 2011
good quality for price I bought this console for my daughter who has very limited floor space in her family room. This will be used for storage and to place family photos on top. She was pleased with the way it looked in her room. My only criticism of it is that the description called it "old world brown" which should have matched another Ballard console I got her for Christmas. It did NOT match, but it still looked nice with the other console. March 16, 2011
Beautiful piece of furniture Purchased this for a client, and she loves it. Nice size for the smaller area that you have to fill January 15, 2012
A perfect fit! I absolutely love my Martin Console. We purchased it to fill in an empty spot in the living room and it couldn't be more perfect. We store all of our DVD's in the cabinets and TV, WII Controls and misc. things in the drawers. It is well constructed and I have had nothing but compliments on it. I would highly recommend this item. July 7, 2011
Beautiful I bought the cream console a year ago for our kitchen. It is beautiful. I loved the cream console so much that I purchased the brown one for our upstairs hallway. I love this one also. I have gotten many compliments on both consoles. If you need something "thin" for a hallway or small wall, purchase this console. It's gorgeous. May 21, 2011
Wonderful entry room table! This table fit my entry room just wonderfully! Old World Brown is a beautiful, rich color that matches most of my other cherry furniture. It also does not stick out and take up my cherished hallway space. It was very, very easy to "assemble"....putting on the feet. August 11, 2011
Great piece for my foyer I was looking for a nice piece for my foyer that was not to wide, but provided storage and this is perfect. The only negative was that I felt it was pricey. October 19, 2011
Love, Love, Love the Martin Console This is a very nice piece and the narrow profile fits perfectly in the small dining room space that we have. It is the perfect piece to complement our other black finished furniture. Thanks Ballard Designs! September 3, 2011
Great quality, great fit, excellent condition I love that this product arrived in one assembled piece, besides the feet which were an easy install. It is great quality and perfect for a small entry space. September 28, 2011
Perfect! I absolutely love this console! It's the perfect size for a hallway in my kichen. I keep all my breadmaking ingredients in it and have them all in one place--terrific! I was a little concerned from the picture that the front legs were different from the back legs, but that fact is not noticeable at all in person. March 18, 2011
Great piece! This little piece fits perfectly in my foyer. It is thin enough to add just the right emphasis under my staircase. It also provides storage for linens, silver etc. I love the way it looks and it was a cinch to put together. The hardest part was getting it out of the package. Nothing damaged for sure in transit! March 16, 2011
Perfect! My Martin Console just got here and it's just perfect!! I worried that it would be a little too "rustic" and struggled between it and the Exmoor, but it has just the right level of "relaxed formality" if such a thing exists. It's a perfect fit for the small nook I put it in. Love it! Couldn't be happier! February 26, 2011
I love this product This product is not only beautiful, but the finish is wonderful. It fits perfectly at the end of our hall and looks very elegant. It looks like it costs much more that the actual price. Thanks Ballard. July 10, 2011
Great for tight spaces I bought two consoles to provide storage in a narrow space. They both arrived in great shape and look wonderful in the space available. Very good value for money too. August 10, 2011
not too wide. i shopped whereever i could for this particular width and nothing was available. so glad ballard's has soemthing this width. it fits perfectly in the walkway without taking up too much pathway space. love it and it is very nicely made. April 24, 2011
Great, little piece, great low price We ordered this console to use next to our breakfast table. It was the perfect size. It seems like good quality. I do wish that you could fit more inside of the cabinet. The inside is very small. Overall, I'm very happy with our purchase. April 15, 2011
Good quality This Console looks just like the picture in the catalog. It fits perfectly and looks great in our entry way, just as I hoped it would. It was delivered to our door and was well packaged. May 21, 2011
Perfect! It is a perfect fit! My daughter came over, saw it & said I need one! It is one of those pieces of furniture that is just right. I love it! I had to wait for the Old World Brown color but it was worth it. April 6, 2011
Just what I needed We needed a replacement console for our guest bathroom. The Martin console was the perfect size and configuration, and the off white color matches our trim color and brightens up the small room. Thanks! March 16, 2011
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Product:TC396-Martin Console