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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Martin Console 4.6 5 158 158
met my needs not an heirloom piece by any means but it does the job. we needed something for a small hallway and the dimensions are perfect. small enough to allow door to open and people to walk by but large enough to hold gloves, scarves, hats, etc. looks a little cheap but it is inexpensive. you get what you pay for. for a reference point, i have the louis XVI sideboard, the belgard cabinet and the louis XVI armoire with mirrored doors and think all of those pieces are made well and look much higher end than this piece. January 10, 2013
perfect fit Well made great for limited space area.Using it as a storage bar mini server February 21, 2013
Very nice product This console was actually nicer than I expected. It was just what I needed for the small space that I had. Good quality for the price. I selected the brown finish. It is pretty. December 7, 2011
Perfect This is a beautiful addition to a narrow area. Perfect size with plenty of storage. Made very nice, I would highly recommend. January 17, 2013
Great piece for the price! Love this cabinet! Small enough to fit in small spaces, yet offers ample storage space. Beautiful finish too! January 18, 2013
Adorable! Perfect slim design. It's very difficult to find a good-looking piece in this size! January 17, 2013
This product provides convenient storage and fits in a relatively small space. The console provides storage for smaller items and its sleek lines make it so attractive. It fits my entry foyer perfectly. It was easy to install the feet and it looks great. I also appreciate the prompt delivery service. January 2, 2013
Great size and quality I ordered this console for my front entry-way. It is perfect. We received many compliments on the color, quality and size. It fits a tiny space very well. The shelves inside are great for storing candles and decorations that need to be out of the way. December 26, 2012
everything I expected the console is just wonderful. everything I expected it to be. I choose the old world finish and it is very nice. My only critique is that the drawer stoppers should be a tad shorter to allow the drawers to open more, aside from that I couldn't be more pleased. Thank you for all the quality items I have purchased through Ballard Designs. Wish I had a larger home to fill. February 9, 2012
Perfect solution! We ordered this piece for our bedroom so that we could put a flat screen TV on it and it is absolutely perfect. So slim, yet so substantial. It is well made and the deep wood color is beautiful. We are so pleased. December 21, 2012
Lovely little console. This very nice console fit nicely in my small space. It looks great and made that sad spot a happy spot in my kitchen. Thanks again. j December 27, 2012
Great piece of furniture We love our Martin Console for the size and quality. It arrived in a huge box with ample padding and protection to make sure it was well-padded for shipping. My sister has the same piece and I loved hers so much that I ordered it for myself after I saw how perfect it fit in her hallyway. Just the right size for my TV room. December 5, 2012
It's Perfect! Absolutely LOVE my Martin Console. It fits perfectly in our narrow entry & provides much needed storage. Very good construction & finish is beautiful! December 10, 2012
Item was exactly what I expected! Item arrived promptly and was exactly what I exoected! December 5, 2012
Looks great in our sunroom I am very happy with my purchase. I love the design and color of the Martin console I just wish it was a little deeper for storage needs . It was difficult finding a console that was under 48" that was a good piece of furniture. Will definitely shop Ballard again. November 7, 2012
good quality, fits perfectly I bought the Martin Console because of the very shallow depth. It fits in my casual dining area against a wall and still allows us to walk around the dining table easily, and holds the kids homework and art projects. It is good quality for the price. I debated buying this for a year, and I am glad that I finally did! I have already received MANY compliments on it. October 11, 2012
Martin Console I have a small condo and this unit fits perfectly in my den. I was really impressed by the quality. The doors close perfectly, the finish is well done, and it's very sturdy. It actually looks like a more expensive item. My only complaint was how difficult it was removing the Styrofoam blocks placed inside to stabilize the shelves. I had to tear it apart which resulted in tiny pieces all over the place. But it was well worth the effort. Even the packing for shipping was substantial. This despite the fact the shipping company punctured the box (It never reach the unit). August 22, 2012
Size is exactly what I needed Console is well worth the price although only major flaw on piece is, of course, right in the front. Packaging was quite formidable and gave me quite a workout to remove it. November 1, 2012
very versatile cabinet this fits perfectly in our hallway and has a surprising amount of storage space. The front ridge on the one I got had a knick in it but it was too much of a hassle to return so I kept it and will see about getting it repaired. For the price this is a very nice piece of furniture. Would definitely purchase from Ballard again. October 5, 2012
Excellent product I am completely satisfied with my purchase. The Martin Console fits perfectly in my hallway. It is a high quality piece of furniture. The rubbed black color is true as pictured. I receive a lot of compliments on it. I ordered it on Thursday, and it was delivered on Monday. The front of the box was crushed, but it was so well packaged that the console was not damaged. Excellent customer service. I will definitely recommend Ballard Design to my friends. September 9, 2012
Perfect little console! Love this piece! The Martin console is a "large" console in a petite body. It has a lot of storage space within a small profile. Construction is solid throughout, and all in all, it is the perfect solution to a tight space. The finish is a very attractive, slightly distressed satin which in black coordinates very well with my urban contemporary decor. September 13, 2012
Perfect small console I ordered the Martin Console in old world brown for my guest room. It is absolutely perfect. It has great dimensions - tall and wide enough to look substantial, but not too deep so as to fit into a shallow wall niche. It holds books and spare toiletries for guests. The Old World Brown finish goes great with my French country decor, and I love the feet. I am so glad I finally purchased this piece, it is the perfect addition to the room. August 16, 2012
Martin Console I couldn't be happier with this console. The size is perfect for spaces that require narrow furniture. The drawers and shelving give great storage for smaller items. This console looks expensive and is a lovely piece of furniture not just an adorable cabinet. August 29, 2012
Looks Terrific Love this cabinet. Have a narrow entry hallway and have needed something of this size for years and am thrilled to have found this. Great rubbed black finish. thank you. August 31, 2012
Nice looking piece Perfect piece for a small space. True to measurements. Finish is consistent. The block feet in back are not a real problem for me. I have several antique pieces and they are made the same way. I would buy another if I needed a small storage space in a small area. Pleased with the appearance and quality. August 3, 2012
Nice Piece for the price Seems well made. Nicely packaged so arrived in fine condition. Drawers are shallow and do not open fully or very smoothly but, again, for the price it is very serviceable. Using as a TV stand for 46" LCD and it works just wonderful. August 1, 2012
Nice addition to a guest bedroom Fits a narrow space in a bedroom that was too small for a regular chest of drawers. Easy to assemble. I'm pleased with the result. August 16, 2012
Very nice I am very happy with my purchase. The finish is very nice. It is just the right size for my space. August 17, 2012
Perfect for small hallway I searched high and low for two years for a very shallow console or cabinet for our front hallway. While the style is not terribly unique or exciting, it is exactly as it appears online and the lightly distressed paint looks very nice. I would have preferred a slightly more modern look but that is not the cabinet's fault! If you like how it looks in the picture and the size is right, you will love it. Good quality, excellent price. May 31, 2012
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