If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Macau Armchair
Overall rating
4/ 5
Rating Breakdown12 reviews
5 stars
5
4 stars
5
3 stars
0
2 stars
1
1 star
1
10 out of 1283%of customers recommend this product.
12Mixing fine rattan with more traditional pieces adds a note of casual sophistication. Designed in the Chinese Chippendale style, our Macau Dining Table and Chairs are hand crafted of strong, natural rattan. Chair joints are wrapped with thin strips of rattan strapping. Includes a white cotton duck cushion with poly-fill.
Overall rating
4/ 5
Rating Breakdown12 reviews
5 stars
5
4 stars
5
3 stars
0
2 stars
1
1 star
1
10 out of 1283%of customers recommend this product.
I originally bought these as armchairs for our dining room but found the backs were too short for the height of the table. The chairs were also too small for my 6'4" husband to sit comfortably. However, they are well-made, so I kept them for my sunroom!
-1point
0of1voted this as helpful.
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Good quality, great looks, a nice addition to my room
PostedApril 24, 2012
I love the looks of this chair, it came sooner then they said and it goes in my room very well. However, to sit back in it for a long period of time is uncomfortable and the rattan was snagging my shirt. It is great for an occasional chair, but I wouldn't recommend it for a dining chair.
0points
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I had been waiting for these chairs to go on sale so I bought two. I agree with another reviewer and wasn't impressed with the shipping carton (too lightweight) but the chairs arrived in excellent condition.
They are perfect for my dining room (I plan to order two more). They won't seat someone who is grossly overweight since they are of a smaller profile but that is just what I wanted. These will work well for us and we entertain a great deal. I am not concerned about the wear and tear but do intend to recover the cushions.
0points
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Very pleased. Delivered to our doorstep, even though we live in a gated community and are on the fourth floor. Packed extremely well -- in perfect condition.
0points
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