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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Luciana Table Lamp 3.6 5 8 8
Great lamp for the table it is on But there are several problems below The Shade is too short for the lamp ~ it is a little akward (even though it goes by your chart) The lampshade is also very thick ( I am probably going to have to change it out) It has a 3 way switch and in California with the dumb light bulbs we have to use it barely gives off enough..light.......I wanted it for a reading lamp. The last thing I wanted to do was go shopping for a lampshade in the middle of the holidays That is not a fixable problem No where do I remember it saying it was a 3 way light or what wattage the light was. The last issue was it arrived in 2 different boxes on 2 different days & was not marked 1 of 2 or 2 of 2 as it should always be when more than 1 carton is involved December 18, 2014
Beautiful color and shape......I ordered the RED! I ordered this lamp base in red and love it. I have it paired with the seagrass lamp shade and it looks amazing. I have a chandelier over the dining table with 6 of your seagrass shades and the new Luciana lamp and shade are sitting on a nearby table. It looks great together and also sits in front of a window framed WITH Ballard's burlap curtains and their rope tie backs. I love Ballard's and my house and my FL condo are full of their beautiful things. But...... YES, get this great lamp, looks way more expensive than what I paid for it! October 20, 2014
Luciana table lamp This lamp base is exactly the right size for my bedside table. It has a traditional look with a modern touch and looks much pricier than it was. I am very pleased with my purchase! The color is gorgeous, too! October 19, 2014
Simple, Hand-Made Feel Like this lamp for it's hand-thrown pottery feel, nice depth of color and simple linen shade. Functional and tasteful. October 12, 2014
  • 2015-06-29T10:39:28.802-05:00
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Product:LT898-Luciana Table Lamp

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