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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Lourdes 8 Light Chandelier 4.9 5 41 41
Fabulous fixture This chandelier is unique and fabulous. It fits my space beautifully. And Ballard Designs customer service rocks. I had seen pictures of the smaller sizes on their website but they didn't have it listed for purchase, so I wrote a review inquiring about it. A customer service representative called me within 24 hrs to tell me it was going to be available in late May, and then continued to follow-up with me about its progress. Wow! I'm beyond happy with the chandelier and Ballard! Thanks Ballard Designs! June 6, 2011
This fixture exceeded our expectations. We love our new fixture. It added the perfect touch for our custom home. March 20, 2014
Great light for an even greater price! This light is great, really compliments our dining area. We wanted something pretty and not too overpowering or bulky looking. This light fit the bill. We installed a dimmer switch which I highly recommend doing if you're putting over a dining table. Installation was easy enough, but I must say the directions were severely lacking actual directions! We figured it out, though. The chandelier is a little lighter in color than it appears on the site, which is no problem for me, but worth mentioning. Highly recommend! May 20, 2012
Absolutely Perfect! The Lourdes Chandelier fit perfectly over my dining room table. I love that it doesn't obstruct the view into the great room, but still makes an impact. It looks great with or without shades, and can also be embellished with crystals for the holidays or special occasions. October 31, 2011
Absolutely Beautiful! Very handsome chandelier. The eight light, which I purchased seems a bit smaller in person, but still is beautiful. The chandelier is more of a rust color. I purchased the ivory trumpet silk shades and it gives it a whole new look! July 1, 2011
Looks much better in catalog Was very excited to purchase this chandelier for our new home. However, I was very disappointed with the overall quality of this item. Perhaps this light would look fine if hung in a kitchen, bathroom or less formal area. But it, unfortunately, looks very cheap hanging in our dining room. The fasteners (used to hook the chain to the heavy circular ring of lights) are so flimsy that two of them fell off during installation. Fortunately, Ballard's generous return policy will allow me to return this for a full refund. Very disappointed I have to hunt for another light. :( July 24, 2012
Great fixture at reasonable price I wanted a fixture that was beautiful and updated but that would not compete with the view of the lake outside our dining room window. This does both along with providing just the right amount of light. We purchased the medium size for a 6 seater table. October 30, 2011
Beautiful, but not overpowering! I have been looking at this light for awhile and when it went on sale this summer I went ahead and purchased 2 of them. I'm so glad that I did! We hung 1 in our dinning room and the other in a partial vault living room. The 8 light is wonderful, not too big to overpower the room but still makes an old world statement. There is plenty of chain and wire for higher ceilings but it also works great in a standard 8 foot room as well. Would highly recommend, you will not regret your purchase! July 28, 2012
Beautiful light I could not be happier. It's the perfect size and looks gorgeous over my farmhouse table and modern white chairs. All I need to so is put it on a dimmer and my dining room will be complete. You won't regret this purchase! July 1, 2011
Present for our son and wife We brought this as Christmas gift for our son and wife. They love it and it looks fabulous in their kitchen. It arrived quick and safe. The quality is exquisite and wouldn't haste to buy from Ballard Design in the future. I do wish the shipping was free! January 15, 2014
Modern Design I purchased the Lourdes Chandelier for our Coastal Home . I needed to make a few quick changes to bring the dining room into the 21 century; it had a glass tiffany style chandelier which looked dated. The Lourdes Chandelier gave the room a much needed update. The finish is beautiful and the see through detail is interesting and understated and the same time. What an improvement it made to my dining room! July 23, 2012
Exactly what I thought I was getting I ordered this light for my vaulted dining room. It came quickly and packaged very snug. It was exactly as the picture described. I am very pleased with the purchase. September 16, 2012
Love it! We finally settled on this chandelier after looking at some other, more expensive options. We could not be more thrilled with our selection. It was easy to hang ourselves and looks great in our dining room. October 31, 2011
Perfect chandelier for master bedroom The MBR in our newly purchased house has a 14' cathedral ceiling, with a huge paddle fan at the peak. Before we even moved in, we knew the hideous fan had to come down so we ordered the Lourdes 8-light ahead of time and had it installed right away. The change was dramatic--instead of annoying paddles spinning above the bed, we have a touch of elegance. The swag chains and barrel staves give the chandelier a delicate yet substantial look and the effect of the lights on the ceiling is quite nice. August 3, 2013
Perfect for a smaller dining area We wanted something a bit different that didn't take up a lot of visual space in a smaller dining room but still have good proportions over our dining room table that can seat eight. This chandelier fit the bill. It was easy to assemble and hang. We are very pleased! July 4, 2013
Perfect for our dining room. The Lourdes chandelier is perfect in our dining room, which is relatively small and does not have a high ceiling. It has the style of a more substantial chandelier, but does not overwhelm the space. Love it! June 30, 2013
tres chic I've grown tired of brushed nickel fixtures and wanted a switch to a darker, matte finish. The simple lines of this beauty fit my smaller dining room, but the 8 lights give enough lighting to the room. I have it on my dimmer switch, so I can dim it for a romantic evening or brighten for homework help. My neighbors passed by when my door was open and all wanted to come in to see my new "antique". My only suggestion is to NOT buy the chandelier lights that are LED-- they are too cool and don't suit the warmer Frend Country style. April 20, 2013
Beautiful! Better than I imagined. Looks beautiful over my piano. March 21, 2013
Love it!! The perfect chandelier over a kitchen table- Waited until it was on sale to purchase and had a long wait until it was delivered- worth the wait. January 21, 2013
Simple and beautiful Absolutely beautiful light. Adds class to my modern country kitchen & family room. Looks better than I could have hoped for. HOWEVER...one part did not screw on properly, because the threads were not right. Hubby came to the rescue with two applications of epoxy glue! I should probably rate only as a 4 because of that, but I can't bear to, because it is so awesome looking!! Best part of my newly remodeled kitchen! December 5, 2012
Gorgeous! We purchased this last week and had it hung over our kitchen table - it is stunning! I would highly recommend it! May 21, 2012
Classy light fixture This chandelier transformed my dining area and brought a more refined feel to the room. My husband installed it himself in about a half hour. So worth the purchase! December 26, 2012
worth the cost I bought two for my dining room. They are much lighter brown than represented in the catalog. I couldn't use it in my house and had to faux paint them both. I would not call the color dark rust...maybe light rust. December 17, 2012
Beautiful light I bought this light for my dining room; I was torn between this and the popular orb styles but I chose this one for its modern yet traditional look. I love it, there are no surprises, looks exactly as shown. I like that I can switch it out with my kitchen light if I want to change the look because it is very versatile. Beautiful light! November 23, 2012
This is a perfect light scale chandelier for smaller spaces, where you are still trying to look casually elegant. This is the perfect small scale chandelier for when you want a casual but elegant look. We now live in a small condo, and so wanted something that wouldn't overpower the space, but we still wanted to continue our French country ambience. This is hypnotically serene, especially with shaded bulbs, and we are delighted. November 23, 2012
This Chandelier is beautiful! Easy to assemble and hang too. This Chandelier works perfectly over our kitchen table. Very airy and light adds elegance yet casual feel. Gives off a great amount of light. I would recommend putting it on a dimmer switch. December 12, 2012
Completes the new look I wanted. Very pleased with ease of installation , did it myself and it looks beautiful. November 24, 2012
Beautiful light fixture. It puts out a lot of light, looks just like the picture in the catalog. August 5, 2012
Love it! The Lourdes 8 Light Chandelier is gorgeous, simple and elegant! July 4, 2012
awesome This light is beautiful in my foyer. It is very unobtrusive but makes you go- wow. June 1, 2012
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Product:LC649-Lourdes Chandeliers