If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Lourdes 12 Light Chandelier
Overall rating
4.9/ 5
Rating Breakdown22 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
0
1 star
0
20 out of 2195%of customers recommend this product.
22Exempt from additional discounts.
The original twelve light chandelier was designed to burn real candles. We had the chain-draped antique recreated without losing a flicker of its dramatic scale or old world charm. Our version is spectacular in an entry, above a grand dining table or in the great room.
Lourdes 12-Light Chandelier features:
Crafted of steel
Dark rust finish
6' hanging chain & 5"Diam ceiling canopy
Shades sold separately.
Overall rating
4.9/ 5
Rating Breakdown22 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
0
1 star
0
20 out of 2195%of customers recommend this product.
I had been checking out this fixture for awhile and wishing I had the space to put the large one because I thought the proportions of it were the best...with the 12 bulbs. Then one day it suddenly dawned on me that I could put this fixture in my bedroom where the ceiling fan is hanging...which we never use. We have a tray ceiling with 11 foot height. Still.....the original price plus shipping seemed like a lot to me for a bedroom....so I held off ordering it. Just after I finally showed it to my husband and he agreed for us to try it, Ballard put the fixture up as a "Bring Home Ballard" offer! Wooo Hoooo! So I ordered it and waited with excitement. The fixture arrived yesterday and my husband is hanging it TODAY!! It came in this giant box and the packaging is amazing. The quality and finish are wonderful. All parts arrived. Please note that the chains are attached to the fixture and bundled with plastic to the fixture itself. We thought they were missing. I AM SO EXCITED...can't wait for him to hang it. It is going to look fantastic. Don't wait...if you were thinking about this fixture, order now with the sale and "Bring Home Ballard" guarantee!!!!!!!!!!! You won't regret it!!!!!!!!!!!!!!!!!!!
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The first time I saw this chandelier was in the February 2012 issue of Womans Day magazine. I loved it in the picture and decided to order it for my new house in Arizona. The electricians installed it yesterday, and I can't stop looking at it! It is absolutely perfect because it stands out, but doesn't detract from the furniture in the room. I have antiques and the style and finish go well with them. But I could also see it going well with other styles of furniture. Also, thinking ahead to Christmas, I think it will look beautiful with some greenery and garland. I am very, very happy with my purchase!!
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This is a simple, yet room making piece. The finish Is great- not fakey black, and not too oxidized red. For us, it hangs in a family room w/ 15 foot ceilings. The 12 arm in the perfect balance of height/width, and airy enough not to demand your attention; substantial enough to wow. I have it on a dimmer, so the family room takes on a whole new role when the lights are low;)
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This was my first Ballard purchase and I am very pleased. I called customer service to get advice on size of lighting fixture for my room and they were able to connect me with someone that could help. This light looks beautiful and has nice scale, but doesn't take up too much visual space since it is nice and airy. Great way to update a tired room.
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