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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Louis XVI 44-inch Sideboard 4.2 5 15 15
Love it! This sideboard is beautiful. The quality of workmanship is outstanding. It's the perfect addition to our dining room. Thanks Ballard! April 28, 2013
This product looks great! I really love my Louis XVI sideboard. It's a great addition to my apartment. I love the color and the storage space. The only problem is that the drawers get stuck and they don't go open and close smoothly. Aside from this fault, it is a beautiful piece of furniture that I do not regret purchasing. Everyone who has seen it loves it. June 8, 2011
Very attractive, minor damage Looks great, nice details with the key and hardware. I love how it's both elegant and distressed. Agreed that the drawers don't slid easily. The door latch was broken on mine but Customer Service was very helpful and refunded me a portion of the cost. Thank you! June 14, 2011
Love this piece! The Louis XVI 44" sideboard is perfect for our dining room. We were looking for additional storage but needed a smaller piece. Plus, the green color adds so much life to the room! We are very happy with our purchase. October 6, 2012
A very nice addition to my home I love this cabinet. It is well made and a substantial piece of furniture, and compliments my decor. I was concerned it might not be, but was plesantly surprised. The doors lock with a brass skelatin key, which I misplaced after only having it for a couple weeks, and it was locked with stuff inside. I called Ballard Designs and they called me back right away and said they would send me another one for free. I was affraid that I would have to pay a lot of money and have a locksmith replace the lock. Ballard is excellent to work with. April 1, 2012
My "third" Louis XVI cabinet We moved and sold our white Louis XVI cabinet. After moving into our new home, I purchased a wood finish Louis XVI cabinet for our media room. But, I discovered that I needed a small sideboard for our dining room and decided that this is such a great piece of furniture that I ordered the 44" in white. You can see that this is a great buy and I love the style. This beautiful cabinet adds a great look to finish any room and provides additional storage for dishes, linens and bar supplies. December 30, 2011
Excellent piece of furniture! Bought this for my kitchen. Couldn't be happier. Quality excellent. It holds my christmas dishes (service for 16) & glassware. Fits nicely into the space I had reserved for it. Drawers work fine. Cabinet doors are great. I like it that the keys are functional. I've had many complinents on this piece. Delivery was great. They put it in place & took all the packaging with them. Wouldn't hesitate recommending this again. Really likes it that for the price it came assembled! May 15, 2011
Nice cabinet Very nice piece of furniture, the finish is a lovely, soft green and the casual style is perfect in our family room. The only thing I wish was different is that the shelf is a fixed height. We added some height to the support rails so the shelf is now high enough to accommodate the things I wanted to store. June 8, 2011
Fabulous piece of furniture to accent my dining room I was so pleased when the Louis XVI 44 inch Sideboard was placed in my dining room. It's exactly what I needed for the room! This was my first purchase from Ballard Designs, but I feel sure there will be many more. The quality of this product is excellent! Beautiful piece of furniture! June 11, 2011
just beautiful I love the way this piece looks. The antique green color & hardware is just gorgeous. The only negative is that the one drawer doesn't glide smoothly. It gets stuck & won't open the whole way. March 16, 2011
Great looks and storage, too The sideboard looks great in my lake home while providing extra storage. Very spacious. March 16, 2011
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