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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

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Linen Drum Chandelier Shade 4.8 5 64 64
Drum Chandelier Shade I was so excited when I received these a few weeks ago! They are just perfect! Even better than pictured! June 25, 2012
Nice shades, but shipping problems Two out of the three shades I ordered came crushed. Good news is that Ballard Designs sent out replacements immediately, with no hassles. Thanks. They look great on my chandelier and allow more light, as they are wider than my last set. June 7, 2012
These shades changed the look of my room. Great purchase! I love the way these drum shades change the look of our living room chandelier. They are simple but elegant. May 31, 2012
Very Pleased! I purchased these drum shades in black and could not be more pleased. They are very nice quality (I've looked at cheaper ones, and these are well worth the price!) Thank you for helping me love my dining room again. May 7, 2012
Beautiful and modern look These drum chandelier shades changed the entire look of my dining room light. It updated my existing chandelier and made it look much more modern. The shades are beautiful and very high quality for a great price. April 23, 2012
these transformed the whole house I uploaded a before and after picture. i hesitated on getting these originally because someone described them as "modern" and i was worried about the size. I'm really glad i got them. they transformed not only the dining room, but the entire house. so funny how something so little can change so much. March 28, 2012
Classic and cute shades I bought these linen drum shades to go on my antique tole Lily chandelier. They look so good. They are tailored and make the lamp look even more beautiful. They are well made and have quality fabric. Would buy again March 22, 2012
compliments our wall sconces beautifully!! I ordered these drum shades in red for my wall sconces. I am thrilled with the color and design. They accent our room just as I had hoped. They are sturdy and well made and dressy at the same time! I would certainly buy them again. I also love the color. March 9, 2012
These were the perfect choice to transition my decor The more contemporary looking shades transitioned a traditional pot rack lighting fixture to the more contemporary look we embraced with recent renovations. The shades met our expectations from what was pictured in the catalog. February 13, 2012
thrilled. love it. even better than it appeared online great product. just the right light comes thru to our bar. used it as a pendant shade it's the perfect size over our counter. February 10, 2012
Love, Love, LOVED! this product. I plan to buy more! Ballard once again has set the bar for excellance. Your products and prices are great and I was very pleased with my drum chandelier shades. I also like that you offer such great variety in styles and color choices. Keep up the great work!! December 5, 2011
perfect size I LOVE my new shades they are beautiful and stay clamped tight on the light bulb so they stay straight I hate when the shades are crooked the shape and size are perfect. I am super happy December 3, 2011
Great buy! We got these shades to update a lighting fixture in our kitchen. It immediately went from traditional to modern (our style) with these little guys. They look great! October 20, 2011
Classy and Modern The little drum shade totally transformed my 15 year old sconce into a modern, classy sconce. October 13, 2011
Great way to update a fixture Wanted to update our Georgian chandelier without a lot of expense. These drum shades do the trick. October 13, 2011
Total transformation! I originally bought these shades for my kitchen chandelier which has five arms but luckily I had the foresight to buy an extra shade just in case I wanted to change them out with the dining room chandelier which has six arms. I'm so glad I did because the shades looked too wide on the kitchen chandelier. They are now on the dining room chandelier replacing old glass globes. They look remarkable! It's my new, and updated light fixture! These little shades made all the difference. Looks wonderful on a dimmer too. I would recommend these in a heartbeat but just check out your measurements first to be on the safe side. You could use some inexpensive poster board and make a template if you're feeling industrious. It would be great if they came in other colors and fabrics. September 18, 2011
Quality These shades are excellent in quality and look - very modern and eloquent. I would highly recommend these to anyone looking to change up their room! September 15, 2011
Beautiful Shade!!! The linen fabric gives a beautiful textured look when the chandelier lights are on and the shape has a classic modern feel. I love these shades and would highly recommend. September 14, 2011
perfect shape and "shade" Love love these drum shades for my chandelier. They are better than I pictures and match perfectly in my grey room on the black wrought iron chandelier. Love love love them! - amy, north carolina July 25, 2011
Chandelier Shades Love these shades, modern, the color on line is very true to the actual color, they really updated my chandelier. July 16, 2011
Casual elegance, gives great glow The larger size chandelier shade fit perfectly on my custom corbel pendant lights and the stone linen is a great neutral color. Thanks July 13, 2011
Great Update! These were a great way to update my kitchen light fixture. Modern and crisp yet they blend in great with my transitional/traditional decor. Every one who has walked in in the last few weeks loves them! July 13, 2011
Added a modern look to my dining room I wanted to give a more modern look to my chandelier and these did the trick! LOVE THEM. Nice heavy quality and feel to them too. I got pebble and they look fine when lit. June 13, 2011
Perfect modern touch! These are the perfect way to modernize a simple light fixture and add some texture to the room. Love them! Great quality, great size, great look! June 2, 2011
The shades are great! I am very happy with the drum chandelier shades. They look fantastic on my kitchen light fixture over the table. May 11, 2011
A great product! I bought these to update my chandelier when I repainted my kitchen. Makes it look more modern and with the times. Just love them! May 6, 2011
Game changing shade! Just received these shades today. Using them for my dining room wall sconce fixtures. Amazing transformation to a more modern look - love the texture and grey/taupe/white color of these shades. Great price for the quality too! April 14, 2011
this product looks better than the catalog allows These drum chandelier shades are very classic yet updated on our chandelier . The clean lines and the fabric allow for a nice glow of light.. This Linen shade is my favorite to date. April 9, 2011
Beautiful linen fabric These drum shades gave a modern feel to my 10 year old chandelier. The fabric color is nice as is the light filtering. They glammed up my dining room in very chic way! March 30, 2011
The shades do not match under light. After receiving my crushed shades and before returning the worst of the crushed shades to Ballard, I put them on my light fixture. Some of the shades have a pink hue and the others are white. I even changed all the light bulbs on my fixture and still they don't match. The return was very courteous and a discount was applied. I am still very disappointed with this product. Short of asking customer service to put the shades under light I don't know how you would get the shades to match. March 16, 2011
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Product:LS396-Linen Drum Chandelier Shade