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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 80 reviewers.
Rated 4 out of 5 by Really nice! I replaced some tired old fashioned chandelier covers with these on an antique crystal chandelier. It brings a modern fun touch to the room. They are really well made and look great. I would recommend these shades. November 19, 2012
Rated 5 out of 5 by Love these! Adding these taupe linen drum shades (and the crystal drops, also from Ballard's) changed the entire look of my existing chandelier and updated/modernized it without having to buy and install a new one (which is what I was originally planning to do). Highly recommend these shades! November 15, 2012
Rated 4 out of 5 by I am very happy with the shades. They update my light fixture. I do wish I would get coupons from you and I would purchase more on my wishlist. Very happy. You need more coupons and sale items. These shades updated my light fixture. October 18, 2012
Rated 5 out of 5 by Great addition These were a great addition to our dining room chandelier. They look great with the light on or off and add a modern touch to our traditional fixture. October 18, 2012
Rated 5 out of 5 by Elegant and simple as I like I bought the shades for my breakfast room chandelier, I am impressed by the quality, look elegant and simple It changed the look of my breakfast room and gave the chandelier a modern new look. Great price,and quick shipping I love Them. September 20, 2012
Rated 5 out of 5 by Beautiful! After searching and searching...this is exactly what I was looking for. I ordered these in black. When the light shines through, you can really see the linen! They helped to make my builder grade chandelier look modern and elegant! Perfect! September 20, 2012
Rated 4 out of 5 by Expensive, but worth the money. The Linen Drum Chandelier Shades are gorgeous! The only problem that I am having is trying to find the right Chandelier Light Bulb to accommodate the prongs on the shade. Without the right light bulbs, the shades do not stay on properly. September 20, 2012
Rated 5 out of 5 by Worth the price! After many attempts to find a six of more inexpensive correct size shades for my breakfast room chandelier, I finally ordered these. The quality and look of these shades are worth every penny! I now have an elegantly simple, updated look that has transformed the look of the room. I am beyond pleased! September 13, 2012
Rated 5 out of 5 by Made well. Fits perfect! Had a sconce that needed an updated feel, so I looked and looked for a shade, finally Ballard; you are the best! It looks great, and I am impressed by the quality! (shipping was super quick too!) September 7, 2012
Rated 5 out of 5 by Great quality Very nice quality shade in a small size that fits my table lamp. The red shade adds a nice pop of color. August 21, 2012
Rated 5 out of 5 by the shade helped me modernize my existing fixture I had a shade previously from ballard but wanted a more transitional look. The size of the drum shade is perfect. The quality is great. The hem is stiched correctly giving me great quality at this price point. I hope Ballard offers more colors in the future. I would like to change up with a mustard shade. I highly recommend this shade. It changed the look of my dining room and gave the chandelier new life. August 15, 2012
Rated 5 out of 5 by Perfect shade Very happy and the shade is even nicer than pictured in the catalog. I would recommend this shade to anyone who is considering it Very classy. July 26, 2012
Rated 5 out of 5 by These shades are awesome! I have an old fashioned brass chandelier from the 1960s in my home. I wanted to update it, so have been thinking of getting drum shades for awhile now, and have nearly bought them from Ballard but always changed my mind, thinking they would not look right. I read the reviews, and saw some photos and was sold! I ordered them, they came right away and they have literally transformed my tired old fashioned light fixture and make the dining room look great. I did not realize these shades were so large, much larger than traditional shades, but they make the light fixture look much larger. Thanks for such an awesome, well made product. July 19, 2012
Rated 5 out of 5 by I highly recommend purchasing these shades. I was delighted to receive the shades so promptly, and even more pleased to see that they were true to color, size, and shape. The chandelier in our dining room has been transformed! July 12, 2012
Rated 5 out of 5 by These were exactly what I was looking for. I needed sconce shades to match a new chandelier with a large, black drum shade - these are perfect! July 5, 2012
Rated 5 out of 5 by Stylish shades I was looking for a way to update this chandelier and these shades fit the bill. The color is just right and the silhouette works with both the contemporary table...and the cat! July 4, 2012
Rated 5 out of 5 by Drum Chandelier Shade I was so excited when I received these a few weeks ago! They are just perfect! Even better than pictured! June 25, 2012
Rated 4 out of 5 by Nice shades, but shipping problems Two out of the three shades I ordered came crushed. Good news is that Ballard Designs sent out replacements immediately, with no hassles. Thanks. They look great on my chandelier and allow more light, as they are wider than my last set. June 7, 2012
Rated 5 out of 5 by These shades changed the look of my room. Great purchase! I love the way these drum shades change the look of our living room chandelier. They are simple but elegant. May 31, 2012
Rated 5 out of 5 by Very Pleased! I purchased these drum shades in black and could not be more pleased. They are very nice quality (I've looked at cheaper ones, and these are well worth the price!) Thank you for helping me love my dining room again. May 7, 2012
Rated 5 out of 5 by Beautiful and modern look These drum chandelier shades changed the entire look of my dining room light. It updated my existing chandelier and made it look much more modern. The shades are beautiful and very high quality for a great price. April 23, 2012
Rated 5 out of 5 by these transformed the whole house I uploaded a before and after picture. i hesitated on getting these originally because someone described them as "modern" and i was worried about the size. I'm really glad i got them. they transformed not only the dining room, but the entire house. so funny how something so little can change so much. March 28, 2012
Rated 5 out of 5 by Classic and cute shades I bought these linen drum shades to go on my antique tole Lily chandelier. They look so good. They are tailored and make the lamp look even more beautiful. They are well made and have quality fabric. Would buy again March 22, 2012
Rated 5 out of 5 by compliments our wall sconces beautifully!! I ordered these drum shades in red for my wall sconces. I am thrilled with the color and design. They accent our room just as I had hoped. They are sturdy and well made and dressy at the same time! I would certainly buy them again. I also love the color. March 9, 2012
Rated 4 out of 5 by These were the perfect choice to transition my decor The more contemporary looking shades transitioned a traditional pot rack lighting fixture to the more contemporary look we embraced with recent renovations. The shades met our expectations from what was pictured in the catalog. February 13, 2012
Rated 5 out of 5 by thrilled. love it. even better than it appeared online great product. just the right light comes thru to our bar. used it as a pendant shade it's the perfect size over our counter. February 10, 2012
Rated 5 out of 5 by Love, Love, LOVED! this product. I plan to buy more! Ballard once again has set the bar for excellance. Your products and prices are great and I was very pleased with my drum chandelier shades. I also like that you offer such great variety in styles and color choices. Keep up the great work!! December 5, 2011
Rated 5 out of 5 by perfect size I LOVE my new shades they are beautiful and stay clamped tight on the light bulb so they stay straight I hate when the shades are crooked the shape and size are perfect. I am super happy December 3, 2011
Rated 5 out of 5 by Great buy! We got these shades to update a lighting fixture in our kitchen. It immediately went from traditional to modern (our style) with these little guys. They look great! October 20, 2011
Rated 4 out of 5 by Classy and Modern The little drum shade totally transformed my 15 year old sconce into a modern, classy sconce. October 13, 2011
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Product:LS396-Linen Drum Chandelier Shade

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