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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Linen Drum Chandelier Shade 4.8 5 63 63
Superior quality The shade looks custom made, with finely executed detailing and good linen fabric. Quality of all aspects of this shade exceeded my expectations. Designer specification without the hefty up charge. May 26, 2013
LOVE THEM! The pebble linen drum shades are the perfect update for my kitchen chandelier. I am very happy with them! April 22, 2013
Just my color! I love these shades. It gives my "Hubbardton Forge" chandelier a nice new and modern look. Paired with your nice seat cushions in the same colors it is just a lovely and refreshing up-date of my old dining room. April 14, 2013
Very pleased with the look of these shades. Love the shades...they have managed to update a 60-year old chandelier that was looking very tired. Talk about instant gratification! I installed the shades in just minutes. April 4, 2013
Modern Update These shades helped update our light fixture. It now has a more modern look to it. LOVE them! December 27, 2012
well constructed They are beautiful ! such good quaility & very well constructed. Everyone that has been over has noticed them and has commented on how nice they look !!! I love them!! December 20, 2012
Really nice! I replaced some tired old fashioned chandelier covers with these on an antique crystal chandelier. It brings a modern fun touch to the room. They are really well made and look great. I would recommend these shades. November 19, 2012
Great addition These were a great addition to our dining room chandelier. They look great with the light on or off and add a modern touch to our traditional fixture. October 18, 2012
I am very happy with the shades. They update my light fixture. I do wish I would get coupons from you and I would purchase more on my wishlist. Very happy. You need more coupons and sale items. These shades updated my light fixture. October 18, 2012
Worth the price! After many attempts to find a six of more inexpensive correct size shades for my breakfast room chandelier, I finally ordered these. The quality and look of these shades are worth every penny! I now have an elegantly simple, updated look that has transformed the look of the room. I am beyond pleased! September 13, 2012
Beautiful! After searching and searching...this is exactly what I was looking for. I ordered these in black. When the light shines through, you can really see the linen! They helped to make my builder grade chandelier look modern and elegant! Perfect! September 20, 2012
Expensive, but worth the money. The Linen Drum Chandelier Shades are gorgeous! The only problem that I am having is trying to find the right Chandelier Light Bulb to accommodate the prongs on the shade. Without the right light bulbs, the shades do not stay on properly. September 20, 2012
Elegant and simple as I like I bought the shades for my breakfast room chandelier, I am impressed by the quality, look elegant and simple It changed the look of my breakfast room and gave the chandelier a modern new look. Great price,and quick shipping I love Them. September 20, 2012
the shade helped me modernize my existing fixture I had a shade previously from ballard but wanted a more transitional look. The size of the drum shade is perfect. The quality is great. The hem is stiched correctly giving me great quality at this price point. I hope Ballard offers more colors in the future. I would like to change up with a mustard shade. I highly recommend this shade. It changed the look of my dining room and gave the chandelier new life. August 15, 2012
Made well. Fits perfect! Had a sconce that needed an updated feel, so I looked and looked for a shade, finally Ballard; you are the best! It looks great, and I am impressed by the quality! (shipping was super quick too!) September 7, 2012
Great quality Very nice quality shade in a small size that fits my table lamp. The red shade adds a nice pop of color. August 21, 2012
Perfect shade Very happy and the shade is even nicer than pictured in the catalog. I would recommend this shade to anyone who is considering it Very classy. July 26, 2012
I highly recommend purchasing these shades. I was delighted to receive the shades so promptly, and even more pleased to see that they were true to color, size, and shape. The chandelier in our dining room has been transformed! July 12, 2012
These were exactly what I was looking for. I needed sconce shades to match a new chandelier with a large, black drum shade - these are perfect! July 5, 2012
Nice shades, but shipping problems Two out of the three shades I ordered came crushed. Good news is that Ballard Designs sent out replacements immediately, with no hassles. Thanks. They look great on my chandelier and allow more light, as they are wider than my last set. June 7, 2012
Drum Chandelier Shade I was so excited when I received these a few weeks ago! They are just perfect! Even better than pictured! June 25, 2012
Very Pleased! I purchased these drum shades in black and could not be more pleased. They are very nice quality (I've looked at cheaper ones, and these are well worth the price!) Thank you for helping me love my dining room again. May 7, 2012
Beautiful and modern look These drum chandelier shades changed the entire look of my dining room light. It updated my existing chandelier and made it look much more modern. The shades are beautiful and very high quality for a great price. April 23, 2012
Classic and cute shades I bought these linen drum shades to go on my antique tole Lily chandelier. They look so good. They are tailored and make the lamp look even more beautiful. They are well made and have quality fabric. Would buy again March 22, 2012
compliments our wall sconces beautifully!! I ordered these drum shades in red for my wall sconces. I am thrilled with the color and design. They accent our room just as I had hoped. They are sturdy and well made and dressy at the same time! I would certainly buy them again. I also love the color. March 9, 2012
These were the perfect choice to transition my decor The more contemporary looking shades transitioned a traditional pot rack lighting fixture to the more contemporary look we embraced with recent renovations. The shades met our expectations from what was pictured in the catalog. February 13, 2012
thrilled. love it. even better than it appeared online great product. just the right light comes thru to our bar. used it as a pendant shade it's the perfect size over our counter. February 10, 2012
Perfect modern touch! These are the perfect way to modernize a simple light fixture and add some texture to the room. Love them! Great quality, great size, great look! June 2, 2011
The shades are great! I am very happy with the drum chandelier shades. They look fantastic on my kitchen light fixture over the table. May 11, 2011
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