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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Leopard Flannel Duvet Set 4.7 5 155 155
Disappointed with all the fuzz after washing I just washed the flannel sheets for the first time so that I can put them on my bed. I washed them in cold water, gentle cycle and then dried them. What a disappointment. I had to change the lint trap on my dryer twice, there was so much lint from the sheets. And shaking the sheets once out of the dryer, sent fuzz flying everywhere. I can't believe you advertise these sheets as less prone to pilling. I've bought "cheap" flannel sheets in the past and never had this happen. I mainly bought these sheets and paid the price I did because I liked the pattern. I will think twice before ordering from your company again. December 6, 2011
Soft, warm and snuggly I love these sheets! When my husband first saw the print he was a little hesitant. They are so soft and comfy that he loves them too and they are a beautiful accent to the colors we have. The only reason I gave 4 stars is because they did pill up a bit...but that seems to be getting better with a couple of washes. The quality must be good because they keep you warm but not over-heated...very breathable...which makes it hard to get out of bed!!! January 20, 2012
I love these sheets! These flannel sheets are so cozy and beautiful, even my man commented on loving them-(you know they must be good!) If I had to comment on one tiny thing, it is that the pillowcases were nice and long to begin with, but after drying, they shrunk quite a bit and just adequately cover a standard pillow. It's fine, but quite a noticable change and I hope they don't keep shrinking. February 3, 2012
An excellent purchase -- beautiful and very warm! I am delighted with the appearance, feel, weight and warmth of these beautiful sheets. The subtle print mixes well with other patterns. Do pay attention to the information provided on the website, however; there will be some shrinkage if you dry them completely. Also, if you have a very deep pillow-top mattress, the fitted sheet might not work for you. It fits beautifully on my basic mattress. January 19, 2012
Good outweighs the bad I ordered the king size set, and I have the say the softness and warmth are great, as is the overall appearance/print. The fitted sheet is sized ok for my mattress, but the top sheet is SO TINY! It just barely reaches either side of the mattress, but lengthwise it is ok. Almost as though it were cut incorrectly. And with every washing, it sheds like crazy, though I don't mind so much b/c it does retain its softness. December 30, 2011
These sheets are wonderful. These are amazing sheets. I highly recommend them. They are so soft and comfortable. The only problem I came across is they run a little small. We have an Eastern King bed and by the measurements on the website, they should fit perfectly, but they don't. They are a little short on the sides, but they work. Other than that, they are wonderful. January 16, 2012
Christmas Gift My daughter-in-law requested a set of your animal-print flannel sheets for Christmas, so I ordered them, and received them quickly...they're lovely! she's an interior designer, and I can see why she asked for that particular set. While I can't speak to the wear-and-tear, care, or softness (until she unwraps and uses them), I CAN say that they have a beautiful, understated print which doesn't knock your eyes out, or "take over the room." I think she'll love them! December 11, 2011
Cozy & beautiful Not only do I love the colors and pattern of these sheets they are also the most cozy, comfortable ones I ever owned. I've washed them several times and they did not shed. February 11, 2012
luscious leopard sheets!!! I love these sheets!!! They look great on my bed and the flannel is so soft, plush and warm that I look forward to going to bed! I would highly recommend them February 5, 2012
FABULOUS FLANNEL SHEETS.... Oh my goodness. My husband and I loved the leopard print flannel sheets so much I ordered a second set immediately. Now, we never have to be without these soft and comfy sheets. Also, loved the burlap fringed curtains with matching bedskirt!!! Unique and attractive. January 16, 2012
Luxurious They are soft, fluffy and sized nicely. The fitted sheet is deep and the flat remained a perfect size after washing and drying.The pattern is not typical and the muted colors really go with everything. I'm using mine with a mustard and deep rose toile comforter and shams. love, love! January 12, 2012
Great Looking, good quality. Love the subtle leopard print. Very heavy weight flannel and washed beautifully. Wasn't sure how nice the flannel was going to be because I've bought flannel sheets before and was disappointed at how thin they were. These are better than I was anticipating, adds extra warmth without another blanket. I give them an enthusiastic thumbs up. December 30, 2011
Good product and great service Looks good but even after washing still some lint remaining. Hoping next wash and dry takes care of the problem. Otherwise enjoying the sheets. Well made and fits very well. I was very pleased with the promptness of delivery. January 21, 2012
Best Flannel Sheets These sheets are so soft and thick - the best flannel sheets I have ever purchased. After washing, they were just as soft and fluffy with no pills. If they came in a variety of colors and patterns, I would purchase a set for every bed in my home. January 17, 2012
Incredibly sexy and cozy I love these sheets! They are made of super soft flannel that washes extremely well and stays soft. The pattern is sexy. I have the duvet cover and pillow shams and would highly recommend the whole set. It looks incredible! January 18, 2012
Very soft and warm I ordered the leopard print flannel sheets. The color is a nice muted tan. They are a fun print and very warm. I have only washed once so don't know how they will hold up, but right now very comfy and cute. January 16, 2012
Velvety soft sheets I am very pleased with the quality of these sheets. I've been using flannel sheets every winter for years. Soft, cozy and warm, they are excellent for cold winter nights. Love the leopard print! January 17, 2012
comfy cozy snuggly sweet ! My new leopard sheets may just be the best thing I have done for myself! I feel like I am wrapped in a cotton soft powder puff of luxary. I think I have even slept better ! I highly recommend to anyone who wants to experiance a comfy cozy snuggly sweet good nights rest to start here. December 31, 2011
Purchased as a Gift I bought this sheet set as a Christmas gift for my sister who loves leopard print. The flannel is wonderfully soft and thick. According to my sister, "These sheets are making it REALLY difficult to get out of bed!" January 13, 2012
Wonderful Quality Love this product. The burlap smell is strong but does fade with time. The fringe, lining, weight and texture make this product an absolute. They transformed a room with two panels. January 16, 2012
The fit and the color are perfect! This leopard flannel sheet set is soooo nice. Everyone who likes flannel should have this set. The delicate print of the leopard is what attracted me to this set. My bedroom consists of tan, white, grey and brown. It is a very chic addition to my bedroom. Thanks, Ballard December 29, 2011
Love it! Perfect for a snuggly bed in winter. The flannel is a thick, tightly woven, good quality material. The pattern is muted, but fun. A good value for the price! January 16, 2012
Warm and sumptuous! These sheets are of excellent quality and make the bedroom look very warm and inviting. The leopard print is fun and not at all over-powering as the color is muted. I would highly recommend these sheets for anyone looking for a fine set of flannel sheets. December 29, 2011
Excellent product! I looove these flannel sheets! They are soft and cozy and the coloring is gorgeous! I am not ordinarily happy with flannel sheets, but these exceeded my standards. I'm pretty picky about quality. You will not be disappointed! January 4, 2012
Wonderfully comfortable! These sheets are fabulous! Super soft and cozy! The leopard print is subtle and goes with most bedding! I would definitely recommend them! January 16, 2012
As Soft as I'd Hoped I'm a fan of German flannel and these sheets are as soft as I'd hoped! I've only washed them once and I'm confident they will get softer and softer over time. The color, fit and weight are excellent. January 6, 2012
Thick flannel, generous mattress sizing, great neutral color with a beautiful pattern These flannel sheets are fantastic! Very soft, thick, comfortable AND hold their shape beautifully after washed! (no funky creases at the top hem, not lopsided when folded). January 9, 2012
Warm and Cozy Light Leopard Flannel Sheet Set. I wish the pattern was a bit richer and deeper. The king set has a generous fit. The fabric is heavy and plush enough and the finish and stitching are very well done. Very well pleased with my purchase. December 28, 2011
Glorious I gave these to my daughter for christmas and she said they are glorious. She mentioned the fact that they are big enough to fit the corners without popping off. January 8, 2012
Absolutely love love love these sheets These are by far the best sheets I have ever owned. They are so soft an amazing! Buy them!!! January 18, 2012
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