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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 158 reviewers.
Rated 1 out of 5 by Bookshelf Very cheap looking in black, looks better online. Would not buy again. June 29, 2011
Rated 4 out of 5 by Nice bookshelf I use this in my kitchen to store my recipe books where I can see them. It is perfect for this use and attractive. June 23, 2011
Rated 5 out of 5 by Exactly as previewed, excellent piece of furniture Serves its purpose very well in a small space.The bookshelf mixes very well with the antique reproductions that are part of the decorative elements in the room. Excellent as storage and decorative functionality. June 5, 2011
Rated 5 out of 5 by Lovely addition to my bedroom This bookshelf was on sale in the past year for a rock bottom price and I regretted not buying it. I wanted a bookshelf for my bedroom that would coordinate with my vintage iron bed and I kept coming back to the Librarie Bookshelf. It was easy to put together and only took an hour to do by myself. It is a great looking piece - substantial and solid and fits perfectly with my bedroom decor. I totally trust Ballard for its quality and selection. I have been extremely happy with every purchase. June 4, 2011
Rated 5 out of 5 by Looks great, qualities great, don't hesitate to buy. I searched other places to make sure I was getting the best deal. I found it elsewhere and cheaper but in wood. I knew the wood would eventually chip and it did not seem to be colored properly. The metal one from Ballard Design was excellent. I have it in my living room below the TV. I placed all my different magazines in the second level facing out, it looks great and I can find the magazine I want from across the room. May 25, 2011
Rated 5 out of 5 by Beautiful and Classic. I bought 4 of these to line a hallway. Assembly was easy, parts fit together perfectly and easily. Allen wrench was included in purchase. They are beautiful and classic in appearance. Very functional. Note that books put on bottom shelf need to be laid down. Not much clearance under the shelf above. I put my coffee table books there and they are attractively displayed. These are high quality, priced economically. I am VERY satisfied with my bookshelves. May 20, 2011
Rated 4 out of 5 by This product is attractive and functional. I was looking for a wood shelf just like this one, but couldn't find one at this price. It has turned out to be a great second option as it is very attractive and suits my needs. It's sturdy and does not need special care. April 23, 2011
Rated 5 out of 5 by Looks great anywhere! Easy assembly;Sturdy;Great & unique look! Love it! April 10, 2011
Rated 5 out of 5 by Versatile We're currently using the shelf as a shoe/boot rack in our entry. It's practical and attractive! March 29, 2011
Rated 5 out of 5 by Exactly what i was looking for! I was looking for a piece to hold some pictures and books in my daughter's room. I didn't want it to be too heavy or clunky looking and this is perfect! It was a bit difficult to assemble......definitely needed two people.....but the result is great! March 29, 2011
Rated 5 out of 5 by Beautiful Workhorse! I bought this a year or so ago in white. It is simple assembly and very sturdy. It holds a multitude of books and the upper and lower shelves hold various decorative and practical items. I love that it is metal! It allows for more delicate supports without adding visual and actual weight. Another gem! March 28, 2011
Rated 4 out of 5 by Librarie Bookshelf This shelf is very charming and I like how it displays my favorite books. It receives many compliments and looks very nice in my foyer. I do wish it was made out of wood, rather than metal, but it is still a nice piece. March 25, 2011
Rated 5 out of 5 by Perfect! We use this in our eat in kithcen area for cookbooks on the center angled shelf, charging station on the top, and the bottom shelf is perfect for an oversized serving platter that doesn't fit anywhere else. Sturdy and easy to keep clean! Love it! March 23, 2011
Rated 5 out of 5 by Great Table for displaying books with extra shelf Very sturdy and fits into almost any casual decor - mine is in the living room for books beside a chair. I have purchased quite a few items from Ballard Designs and have never been disappointed with any of them. They have arrived in great condition, been easy to put together (if necessary) and lived up to their catalog or online descriptions and as always a great price for the bargain shopper. March 21, 2011
Rated 5 out of 5 by I love the look of the shelve The bookshelve looks great in my lake house. The width fits great for a small walk throught area. Love the bookshelves as we keep alot of books at the house. And the shelves allow me to decorate with my natical accessories. March 20, 2011
Rated 4 out of 5 by Book Shelf This table has very nice styling at an affordable price. If you are looking for a different book shelf that displays your books and nick nacks then this is the one for you. March 18, 2011
Rated 3 out of 5 by nice but difficult to put together I liked the way this looked after I finally got it assembled, but assembly was very difficult, requiring two people, at least one of them strong. I was also frustrated because the price was reduced about a month after I bought it. But it is durable and requires no care. March 18, 2011
Rated 5 out of 5 by excellent, just what we wanted looks just like the photo, easy to assemble, perfect! March 16, 2011
Rated 3 out of 5 by Good product overall This is a good product overall but when I ordered it I thought it would be made of wood. The metal is okay but I would never put it where it would be obvious, too casual. But for what I need, a bookcase in an unseen corner, it works very well. March 16, 2011
Rated 4 out of 5 by libararie bookshelves I'm using both bookshelves side by side as a sofa table. It looks and works great. It was very easy to assemble. The only drawback is that since it is made of metal, it is difficult to dust (and you can't wipe it down.) March 16, 2011
Rated 5 out of 5 by This product does exactly what I hoped it would do. I noticed this bookcase in the catalogue long before I purchased it. I thought long and hard about it and decided that it might work as a bedside table/bookcase in a narrow space. And it does. The assembly was tricky as each shelf had to be tightened carefully to keep the case in square, but I did it. I wish the top shelf deminsions had been listed and then I would have purchased it long before I did. A lamp fits nicely on it and I love being able to keep lots of books in it with the spines visible. The bottom shelf is perfect for magazines and the whole piece tucks behind a chair next to my bed. This is a great bookcase and I am very pleased with it. March 16, 2011
Rated 4 out of 5 by Great storage This fit perfect for my daughters toys and books. I was only disappointed with the finish as it scratches very easily. March 16, 2011
Rated 5 out of 5 by These are strong and beautiful bookshelves. It took a little doing to put them together (because I am all thumbs when it comes to this sort of thing.) But once I got them assembled and the books in them they were quite beautiful. Books that were once scattered on tables and even the floor are now in convenient reach. Thanks for offering them at such a low price. March 16, 2011
Rated 5 out of 5 by Looks fantastic! I bought two bookshelves for my garage to dress it up a little. It is used for boots/shoes plus other items. Then I bought a third for my laundry room. Would put them in any room in the house but was specifically looking to spruce up the least attractive places! Easy to assemble. Purchased three so far! March 16, 2011
Rated 5 out of 5 by Charming and Functional I love the look of this bookcase. It would compliment any style and work in a variety of rooms. It has space for a lamp on top or perhaps a plant not to mention how attractive it is with books. Service was excellent as was the special price. Thank you, Ballard Designs! March 16, 2011
Rated 5 out of 5 by love it! Love this little bookshelf, it is very versitile! The painted surface treatment has a texture, so you have to vacuum it to dust, but that is really not a problem! Went together easily, and is very stout and sturdy! March 16, 2011
Rated 4 out of 5 by nice addition to any room This piece looks great in my sitting room!! It is a good anchor piece being black, yet petite and not too overbearing. The metal adds a little bit of modern. March 16, 2011
Rated 5 out of 5 by A handome and functional book shelf! I love the design of this book shelf! It is practical and space efficient, too. March 16, 2011
Rated 2 out of 5 by Impossible to assemble Charming design, holds lots of books (but be aware that the bottom shelf cannot accommodate upright books because because the slanted middle shelf cuts into the space). I've downrated it because, while the description said something like "some assembly required," it did not indicate just how much assembly, or how difficult it would be. It took me eight hours over three days to put this thing together -- I have assembled whole dressers and cabinets in less time and with less effort. The diagrams were amazingly unhelpful, the hardware did not fit the drilled holes properly; some bits had to be forced and hammered into place. The individual iron (cast aluminum?) pieces are heavy and must be balanced on each other for assembly. Fine if you have another set of strong hands working with you. If you happen to be a strong but oldish woman with arthritic hands and don't have help, it's nearly impossible. March 16, 2011
Rated 5 out of 5 by This product was perfect for us. The bookshelf is attractive and my book titles are easy to read because of the shelf angle. The bookshelf is sturdy and its legs have a hard plastic cover on the bottom to protect wood floors, which I appreciate. March 16, 2011
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Product:MV246-Librarie Bookshelf

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