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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Librarie Bookshelf 4.5 5 146 146
I love the size and the lines of this bookshelf. Assembly was easy. My four and a half year old grandson helped my husband put it together. April 20, 2013
love the piece, not really the finish This is a great piece that is holding all of my cookbooks. I love how easy it was to put together, and the look of it, but not sure if I like the finish. We'll see what it looks like in a year. Maybe I will repaint it.... April 11, 2013
Looks great but is hard to clean This shelf looks great by the door and is really handy. The only issue I have is that it is hard to clean/dust because of the rough surface. A damp/wet microfiber cloth seems to work the best. Putting it together was fairly easy, but my husband had to use a specially sized screwdriver as using the one they provide was a bit difficult. April 10, 2013
Great piece for my foyer I needed a table/storage piece for my foyer to store purses, backpacks, school books and shoes. I was looking for one that was open for quick, easy access but that looked nice. That is exactly what I found in this great piece. I bought it in matte black and added the black rubber boot tray that Ballard sells (item# AM817) to the bottom shelf and it fits perfectly and looks fabulous while neatly keeping our shoes organized and off of the floor. The piece's angled shelves work especially well for holding school books and backpacks. The backpacks can be left open for access to the contents without falling over or spilling all over the place. The Librarie Bookshelf is made of iron so it is very sturdy and looks more expensive than it is. It also was easy to assemble, I did it by myself in about 30 minutes. I would absolutely recommend this piece (as well as the rubber boot tray) to anyone. Thank you, Ballard Designs, for offering tasteful, high-end products at affordable prices. April 1, 2013
Great looking and functional!! I would give this product a five because of it's functionality and good looks. I love the unique design and it is an asset in my living room as a sofa table/bookcase. I also use the top shelf as a place to put keys and mail. Would buy again!!!!! Looks more expensive than it is!! February 22, 2013
Great Product The librarie bookshelf is perfect for the space I needed to put it in. It is heavy duty and was easy too assemble. My husband and I put it together. I think having a second person expedites the process. February 15, 2013
Love it! I just love it. It looked more beautiful in person then it looked in the magazine. So versatile; plenty of room for lots of books, very durable; just overall very pleased with my purchase. February 15, 2013
Solid bookshelf Great bookshelf - sturdy and practical. I would recommend this product. February 14, 2013
This product is just as featured The book shelf arrived and it was just as pictured in your catalog. My son-in-law put it together for me in no time at all. I am using it in my kitchen to hold my cookbooks. It was a great purchase because now my counter tops look so much better and ever so easy to use my recipes. Thank you Ballard Design! February 14, 2013
Very happy Great piece. I was able to assemble by myself in only 20 minutes. I'm using it as a nightstand and it is the perfect size to balance our king size bed. Very happy with my purchase. February 8, 2013
Just as expected The bookshelf is just as expected, looks exactly like the picture. Is heavy and sturdy, holds lots of books in my grandson's room. Don't expect to put it together by yourself , it takes two! But everything fit together perfectly. February 4, 2013
Excellent product, excellent value The Librarie Bookshelf arrived in good time, in excellent shape, was easy to assemble from good instructions, and now holds the collection of books for which it was purchased. February 2, 2013
this is a terrific sturdy piece-just what I needed I have hundreds of design magazines that I can not throw away. I have them piled on these library book shelves with no problem. It is rock solid. I am VERY very happy with this item February 2, 2013
looks great, however rough finish The shelf looks great, as expected, however the finish is rough, not smooth. It was what I was looking for so I decided to keep it, although wish it was smooth. February 1, 2013
unusual & affordable Got this shelf in white for my office. I looked at many companies and decided on this shelf because it's unusual, the perfect size & affordable (got it on sale). Especially love that it is metal! This wll NOT be a piece that gets donated 20 years from now. This is a piece you keep. January 26, 2013
Nice and studry bookshelf I purchased this bookshelf to be placed right by my window at the corner of the dining area. It's very nice to look at and I placed a few photos and an orchid plant on the top shelf. It was not too bad to put together, I did it by myself in an hour without my husband's help. There is a little bit of concern of scratches because it's a matte finished metal. But you just need to be more careful when placing items on it. January 17, 2013
Great Quality Great quality, easy to assemble, perfect addition to my home decor! January 14, 2013
Affordable way to create an interesting spot I had a short passageway into my office that needed some interest but I didn't want to obstruct traffic. This was the perfect solution. The look is clean and classic (and nicely transitional for my somewhat eclectic home) and created a nice spot to set a narrow lamp and some decor, baskets on the bottom for magazines and some books in the middle. It's unexpected and I love it - especially considering the affordable price for a piece of furniture. January 11, 2013
Much larger and sturdier than I thought I am thrilled with this bookshelf which I purchased for my guest room. It was very easy to assemble and I did it while watching an episode of "Love It or List It" on HGTV. For some reason, I thought it would be light weight and smaller. But it is heavy and made of thick metal which makes is quite substantial. I purchased it in white. I am very impressed and happy with this addition to my guest room. It will contain great "house guest" books and magazines. January 8, 2013
Highly recommended My husband is a clutter bug and he loves to read in his personal corner. This sturdy, timeless, attractive 3 level shelf tidied up that corner nicely! Photos and nic nacks on the top shelf, books in the center and magazines and newspapers on the bottom. PERFECT! It was easy to put together and is certain to last our lifetime. Couldn't have asked for a better design or higher quality shelf to meet my need. December 14, 2012
Very nice. I have this item in white in my bedroom next to my desk. I love it, looks great and was very easy to put together by myself. December 4, 2012
Perfect piece for my space! I needed something by the front door where we can drop the keys, set the phones down on, keep a few books that don't fit on any of the other bookcases and stash a few extra shoes underneath...this is just right! There's room for lots of practical things and even a few decorative objects on top. I highly recommend this (and it was easy to put together...I did it myself and I am not a handy person!). November 28, 2012
Looks as fabulous as it does in the catalog photos! I put this in my guest room and it really has made a big difference. I have organized some things onto it, added books on the middle shelf, and added some decorative items. I feel like I did a good thing... thanks Ballard Designs! November 25, 2012
Great quality Heavy duty shelves..great quality..better than I expected..well worth the money...great for displaying 12 x 12 scrapbooks. November 5, 2012
great way to show off your books I use this bookshelf in my kitchen to display my cookbook collection. It is quite sturdy, and the power-coated finish doesn't show smudges. My only quibble is that because the upper shelf is slanted, the lower shelf has limited clearance (about 6 inches). October 1, 2012
Great for a small space!!! I have a small office space and lots of books and this fit perfectly!!!! I was very impressed with the design and construction. The price was very reasonable-it looks like a much more expensive piece. September 29, 2012
Great Shelf This shelf was exactly what I was looking for in my family room! The description and picture resembles the actual product. Great quality for the price. September 5, 2012
Solid & elegant bookcase Solid & elegant bookcase. It really holds as much weight as we put on it including large picture books. All sizes can be accommodated. We did spray with matte polyurethane based on other reviews and propensity to scratch easily. Any small scratches don't show anyway as it is full of books! It fits into small spaces very nicely. August 29, 2012
Bookshelf for people transitioning to e-books It's hard to lose all my physical books. Now I don't keep as many, so I need a smaller place to keep them. This is a high-quality, well-designed way to do that. The bookshelf is easy to assemble. It's very stylish for almost any decor. I would definitely recommend this one. August 20, 2012
Good buy for the money Sturdy, holds lots, looks great in my daughter's room. Very happy with it! August 19, 2012
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Product:MV246-Librarie Bookshelf
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