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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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LeMans Dining Chairs - Set of 2 4.5 5 53 53
I LOVE THEM the price is great. The chairs are very comfortable and made well. They look great in my kitchen. April 22, 2012
Lovely Chairs are lovely. Love the design. Very happy with them. March 25, 2012
Good product I was happy when I received these chairs so I decided to buy others... Good price for a good quality! March 24, 2012
Beautiful chairs true to the style. These chairs are so pretty and well made. The style fits my French country cottage perfectly. Thank you so much for the incredible service as well. December 29, 2011
In love with these chairs! I am so happy with these chairs! I searched for months online and in stores before deciding on these chairs for my kitchen, and I am so glad I chose them! They were a good price, arrived quickly, were packaged to protect them well, are just the look I wanted, and are comfortable! Thank you Ballard Designs! December 23, 2011
Nice quality They are the perfect size in our smaller size kitchen. I bought the black and they go very well with our round oak pedestal table. My husband had a difficult time adjusting to new chairs but now he loves them as much as I do. October 10, 2011
I love these chairs! I was a little worried about ordering chairs via catelog but I could not find the style I was looking for anywhere else for such a reasonable price so I took a chance. The chairs are great. They are well made and packed amazinging well to arrive without a scratch on them. They really turned out to be exactly what I wanted. October 10, 2011
excellent value, beautiful chairs The shipment came very quickly, was packed well (no nicks or scratches) and the chairs are beautiful. They look great mixed with our two existing chairs, which are a natural wood color. September 23, 2011
Perfect Accent Chairs We were very pleased with the quality and finish of these chairs that complete a built-in banquet in the kitchen. Will be ordering chair cushions to add more color and comfort. September 18, 2011
Petite but nice At first I was disappointed because these chairs were smaller than I expected (I know the measurements are listed but visually they just seem small). Also, I have an amish made chair in the same room and I was disappointed in the wood grain/stain. However, after living with them for a few weeks I've decided they look great with my antique cypress table and I am keeping them. For the price they cannot be beat. My one amish made chair cost as much as two of these so for my current budget they will do the trick! July 21, 2011
French country chairs for a bargain price The LeMans chairs are an excellent buy! Not only are they well built, they are attractive and priced right. I am trying to achieve a French country feel and these chairs are just what I was looking for. I also purchased the matching stools. Thank you Ballard Design! July 13, 2011
Well made and beautiful These chairs are well made and the hand woven rush seats are very sturdy. I purchased the black chairs and their beauty and quality surpassed my expectations. July 11, 2011
Pretty chairs, perfect for my sunny breakfast room I'm very happy with these Le Mans chairs, which I bought to go with the cream-colored Chianni table. They are on the smaller side in terms of size for dining chairs - I'm only 5'3" and these chairs are perfect for my size. If you have smaller dining/eat-in kitchen areas, these chairs will be perfect. The "Aged Moss" green is more yellow than green though. June 29, 2011
Great Chairs, Very Comfortable! I purchased three sets of these chairs, along with the Randolph table, in black. It took several months for them to arrive, but they were worth the wait! They arrived in perfect condition and were easy to get out of the box and set up. They look great in the space, are very comfortable, and add country chic style to my dining area. Great chairs!! April 6, 2011
Love them Exactly what I wanted, beautiful quality. Looks great April 1, 2011
I love these chairs i get so many coments on them. I have enjoyed these chair so much, and the fit my table After all the shopping i did on the net. this was the best buy and quality .thank you for such a good product! Bonnie B az March 17, 2011
Great chairs with exceptional value We purchased two chairs for a kitchen bar that is used daily for casual dining. They fit the bill perfectly not only from price point but looks and comfort. I wouldnt hesitate to recommend this product to anyone. March 16, 2011
Color is vibrant yet cool green blends with other decor and seems to energize the room. chair seat is comfortable . Love them. March 16, 2011
Good chairs These chairs look really nice in my breakfast room. They are slightly off balance, but they are fine when someone is sitting in them. Also, the chairs are very lightweight. That's great in some situations, but a little more challenging for small children who have a hard time keeping themselves balanced at the dinner table. March 16, 2011
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Product:SD048-LeMans Dining Chairs - Set of 2