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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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LeMans Counter Stool is rated 4.6 out of 5 by 141.
Rated 5 out of 5 by from Beautiful island stools I saw these stools about a year ago in the catalogue, but continued to shop various stores in my area and online. When I received the catalogue showing them on sale, I decided to order. One of the reasons I waited so long was I wasn't sure what color to buy. Although it shows the brown color wood you can never tell what the true color is without seeing it in person. So I took the chance and ordered. They match my island wood and other furniture in the room perfectly! I can't believe it and so sorry I waited a year to finally order. The quality of the stool and rushed seat is excellent. If you are procrastinating like I did, don't wait. It will be a welcome addition to your kitchen. Love them!!!
Date published: 2012-11-02
Rated 5 out of 5 by from Perfect! Love my stools! - Great size for my tight spot, have the french country look and terrific price and best of all very comfortable! When I first ordered there were no cream so I ordered the moss (not attractive) but then they came back in stock so I'm keeping both sets and painting the moss for my basement. The rubbed cream wasn't distressed enough for me so I took my palm sander and rubbed more of the paint off the edges. They look great and will upload a pic when I have one.
Date published: 2012-03-11
Rated 5 out of 5 by from Cute chairs for kitchen island I was impressed with the quality of these chairs. I would highly recommend them especially if you want chairs that have low backs for your island. The chairs are perfect - it's me who isn't. I find the chairs uncomfortable for anyone over weight but then again, I think most island chairs are not meant for us bigger people!!! I find myself sitting sideways on them and my feet don't touch the floor because I'm only 5'3" (180 pounds) so I have to kind of dangle my feet or put them on the rung. Again, please realize that these chairs are great and weight issues are always a problem with smaller chairs because the seats are smaller - it will be a problem for almost all chairs you buy unless you pay a fortune for the huge chairs that are hard to move. I can live with this and love my chairs.
Date published: 2012-02-10
Rated 5 out of 5 by from Fantastic Look! These counter stools are perfect. They are very comfortable and well made. They are light and easy to move yet sturdy. I didn't get the cushions yet and am not sure if they are needed. They are perfectly comfortable without cushions. They are just what I was looking for!!
Date published: 2016-07-31
Rated 5 out of 5 by from The Lemans stool, perfect in looks and comfort Beautiful wood finish and comfortable seating! The size is perfect for my space. It is hard to find a bar stool that is not too chunky and heavy for my smaller size kitchen area. Also, the graceful curve on the back of the stool is in keeping with the overall design theme I was trying to achieve. Thanks for making it available.
Date published: 2011-10-15
Rated 5 out of 5 by from Very attractive stools These are very nice light weight stools and comfortable. I wish the backs were a little higher to show more above my island. Only 14" seat cushion or pads will fit. Very happy with purchase so far, hoping for good durability.
Date published: 2015-10-01
Rated 5 out of 5 by from Beautiful Counter Stools! Love my new counter stools, they are the perfect addition to my new kitchen! Sturdy, comfortable and everyone in the house loves them!
Date published: 2012-03-14
Rated 5 out of 5 by from Perfect for our kitchen island They are ideal in our newly renovated kitchen. Love the French country look -- but they're also well made, sturdy and the cream color was just as pictured. They got their first workout on Thanksgiving Day and came through with flying colors. They've made our island the new favorite gathering spot.
Date published: 2011-12-21
Rated 5 out of 5 by from Just Perfect! Product is just as I expected. Comfortable, good foot rests, sturdy, too!
Date published: 2016-03-03
Rated 5 out of 5 by from Great value These counter stools are a great buy! I searched extensively before finding a good value. (I needed 6) They come pre-assembled, which is a plus. They aren't real heavy, but they are well-made and the finish is nice. Overall a great buy.
Date published: 2014-08-04
Rated 5 out of 5 by from Perfect! This is the perfect, light stool for a corner in my kitchen. It was for an extra, but coordianated well with my other stools. Love it.
Date published: 2011-10-22
Rated 5 out of 5 by from Our second set of Lemans stools We have 4 Lemans stools in our Florida house and we like them so much we bought a couple more for New Hampshire. They are just perfect for a French inspired house in south Florida, but also look outstanding with New England antiques. What else can I say but bravo Ballard Designs!
Date published: 2013-03-17
Rated 5 out of 5 by from Great fit! I ordered 6 of these for our kitchen, and we love them! They are durable enough for kids, pretty enough for adults, and very versatile. I ordered them in white, and they have performed well on my dark wood floors, without scratching the floor at all.
Date published: 2013-09-18
Rated 5 out of 5 by from Fabulous kitchen bar stools! The LeMAns counter stools are even more beautiful than they look in the catalogue. They are comfortable, sturdy and the really add to the decor in our kitchen!
Date published: 2012-09-09
Rated 5 out of 5 by from Love the size These came as described, love the quality and smaller size. Thought I might have to put cushions on them to make comfortable but didn't after all.
Date published: 2012-07-04
Rated 5 out of 5 by from Love the looks of the stools. The stools look much more expensive than some stools that cost a lot more than I paid. I have been looking for stools for over a year and could not find what I wanted. When I saw these they were exactly what I have been looking for. Thank you Ballard Designs.
Date published: 2012-08-31
Rated 5 out of 5 by from Outstanding Value The stools are great - excellent product for a great price! Well-constructed and comfortable!
Date published: 2015-06-03
Rated 5 out of 5 by from Just the right size and cute style My Lemans counter stools are just the right size for a small breakfast bar off of the kitchen. Anything bigger would have over powered the area. They are very comfortable too, and they look fantastic in black. They are not your ordinary stools that you find in department stores. So glad that Ballard Designs carries these.
Date published: 2016-01-02
Rated 5 out of 5 by from Perfect Just love the counter chairs ... great looking and functional!
Date published: 2012-03-31
Rated 5 out of 5 by from comfortable, light weight stools I really love my LeMans counter stools. They are comfortable and light weight. And, I love how they look! So glad I purchased them.
Date published: 2013-01-28
Rated 5 out of 5 by from Elegant and comfortable! Just what I wanted for my family friendly southern kitchen! Love these stools i ordered 5. Polished and perfect for our home. My family loves them.
Date published: 2016-08-12
Rated 5 out of 5 by from Great Stools I love everything about these stools. Also bought checked cushions, and while I like them, several buttons came off within a couple of weeks.
Date published: 2013-01-21
Rated 5 out of 5 by from They were exactly as pictured in the catalogue. Love them...in fact, I may buy a couple more. They are perfect in our kitchen/breakfast area and comfortable. And, best of all, they are very reasonably priced. Thank you!
Date published: 2011-03-25
Rated 5 out of 5 by from Great stools! These stools are great! They are the perfect height and they look very expensive. They are not overbearing at the counter.
Date published: 2011-10-28
Rated 5 out of 5 by from Cute stools Love the shape and design of these stools. They are a little smaller than I was thinking but they worked great at my small island.
Date published: 2011-03-17
Rated 5 out of 5 by from Perfect! I have been looking for white kitchen counter stools for ages. The chairs are much more comfortable than the stools we had and they do not come up too high over the kitchen counter. The seat height was just right for our counter. They are not fussy and the classic French design doesn't distract from the rest of the kitchen or the view. We all love them and have put them to the test already. I especially LOVE that they came fully assembled! We just unpacked them and put them to work. We are thrilled with them.
Date published: 2013-05-02
Rated 5 out of 5 by from Perfect counter stool Thes are wonderful stools. They came packaged safely and are the perfect stool for a bar area. Sturdy but not too heavy. I would highly recommend these.
Date published: 2016-10-03
Rated 5 out of 5 by from Perfect for my kitchen island I am very happy with my le mans stools purchase. I ordered 2 of them in black with the off-white quilted cushions. They are just the right size and fit under the counter nicely. My husband and I were looking for a stool with back support and these turned out great. I especially like the rush seating detail as well. I would buy these stools again. I highly recommend ordering the cushions to go with them as it makes them very comfortable to sit in.
Date published: 2011-05-18
Rated 5 out of 5 by from Classic look Theses stools are truly lovely and seem to be extremely well built. They work fabulously in our kitchen, and give it an elegant yet homey feel. I do wish the seat was just a tiny bit bigger; however, I am still very pleased with this purchase.
Date published: 2012-05-13
Rated 5 out of 5 by from Comfortable, low-key charm Very comfortable stools, just the right height for a counter. The rattan seats seem strong and are a nice contrast against the antique rubbed white chair and go very nicely in my warm country kitchen. Recommend.
Date published: 2011-11-20
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