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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Furniture
FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
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Larkin Swivel Glider 4.6 5 26 26
Nice lines and comfort too I would be surprised if there was a more sophisticated, while still comfortable, rocker/glider out there...believe me, i looked. While i was really looking for a slipcovered version, this has met all of my other expectations/needs in a location that required smaller size and the flexibility to better address room conversation/formal interior design or alternatively, watch the television in the corner. The chair is really is most comfortable with the use of an ottoman- back height is a bit low to lean your head back on unless you sit lower & 'sink in' (definitely an option with included lumbar pillow). Ordering folks be advised- you are quickly charged for a portion of your order (it's your fabric) & shortly afterwards get alerted that your 'order has been shipped'. While generally helpful to know that the order was being processed, it was confusing. It was initially unclear if it erroneously had been shipped to me or elsewhere...it turns out it was an alert that the fabric had shipped to upholstering/manufacturing company. It was nothing that a call to shipper and good old fashion sleuthing couldnt solve. Im unsure if i would be alerted to this if i had ordered via phone rather than online. As a plus, and to the manufacturer's (Ballard's?)credit, they sent me the excess fabric which may be helpful in the circumstance of an accident or perhaps for use for trimming out or making a small pillow. November 25, 2012
Perfect addition to the nursery! Absolutely LOVE this piece. We opted to send in custom fabric of our own and they did a beautiful job with the upholstery. The chair is comfortable and looks amazing in the nursery. I can't wait to rock my little one to sleep in this great chair! December 4, 2013
Good chair, substandard upholstery job The chair took 11 weeks to arrive. I am very pleased with the fabric, size and shape of the chair. It is a decent chair for the price but is rather lightweight and may not hold up if you plan to use daily. I chose a patterned fabric which the upholsterer did not center on the back of the chair so that the pattern runs at a noticeable angle. I will use a throw to cover the mistake. I probably would not order an upholstered piece with a patterned fabric from Ballard again. March 29, 2013
Comfortable, stylish, and great size We have two of these chairs in COM -- they exceed my expectations. These are that perfect size between a too-big club chair and too small side chair. The slope track arms are comfortable, not as narrow as appearing in the picture above, and the depth and width of the seat accommodates a petite frame as well as my husband's longer legs. They glide and swivel smoothly and the delivery service was great; I didn't lift a finger. I also like that they don't look like nursery gliders because of the sleek design. May 3, 2012
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC121-Larkin Swivel Glider