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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Julian Apothecary Floor Lamp 4.5 5 254 254
Very happy with these lamps So far we love this lamp. We bought 2, one by each chair and they are perfect for reading. Look great, seem to be well built and a great price. Arrived quickly, no damage. Highly recommend - recommend Ballard Design also! April 17, 2011
Wonderful lamp I love this lamp. I use it as a reading lamp behind my bed. It is non intrusive in looks and gives me just enough light to read with. July 28, 2011
Love it! Great value compared to similar lamps offered by other retailers, quality finish, and a perfect fit next to leather chair for reading or additional light. June 30, 2011
Just what we needed The quality of this lamp is excellent. It has just the adjustability we needed. Another example of Ballard's quality at an excellent price. July 5, 2011
I Love The Color. I also like how it looks like something that has been around for years, and when turning it on, you just reach over your head, not behind you. June 16, 2011
just ok. It's a nice lamp, but it's not as shiny as picture. More like a dull brass. Some of the nobs don't fit together quite right. July 1, 2011
Great lamps! I bought 2 of these lamps to put beside 2 matching recliners. They work very well for reading, etc. I am very happy with this purchase. June 8, 2011
Julian Apothecary floor lamp Love it . Frees up table space. Can adjust to any height or direction you could possibly require. And so affordable. Worth every penny. June 8, 2011
Hooked on Ballard Designs quality & great looks. I love it. Looks prettier than the picture. The brass has a brushed effect. Color is not too brassy.It adjusts every which way. June 8, 2011
i like the lamp. the shape does is on crooked. Like the lamp overall except the shade is on crooked. July 1, 2011
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Product:LL222-Julian Apothecary Floor Lamp