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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Julian Apothecary Floor Lamp 4.5 5 244 244
Just Bought My Second Julian Lamp I liked the first one so much that I bought another. It's a great reading lamp which fits in with any decor. When visiting family over Thanksgiving, I noticed they had one too. December 1, 2011
great lamp at a great price looks beautiful in my home, matches all my other bronze fixtures (some are and others aren't from Ballard). Love the design and that it is sturdy- have 2 toddlers that like to play around it and have even shaken it a few times and it is yet to fall over. October 24, 2011
I am very satisfied! I was so happy to find a lamp in something other than a traditional brass fiinish. This solid, good-looking reading lamp is the perfect size and the price is great. December 3, 2011
Perfect corner lamp I have been searching for the perfect corner reading lamp for our livingroom. This lamp just arrived. I put it together and I could not be happier. I love the finish, perfect amount of light and easy as pie to assemble. I would definately recommend this product. Also, incredible price and quick delivery! September 16, 2011
The Julian floor lamp is beautiful and elegant. I purchased the Julian floor lamp for my family room and it's a great addition next to my leather chair. The lamp is very well made and easy to assemble. December 4, 2011
Absolutely perfect Purchased the Julian Apothecary Floor Lamp and it is perfect as a reading lamp for a lounge chair next to the fireplace. Also love the bronze finish as it matches the fisnish of another lamp next to a desk in the same room. October 25, 2011
Excellent value This lamp is beautiful. I love the color and it feels substantial, not cheaply made. It was a great value and looks terrific in our TV room. November 27, 2011
great lamp love it- it is perfect and was a great price. perfect height. December 18, 2011
As advertised. Looks good. Is solid. We bought two of these lamps as part of re-design of our family room. They were pretty easy to put together. I did it myself, but might recommend two people work together. They look good, adjust easily, and are a solid product. October 4, 2011
I am very pleased with this purchase. I love the look and function of this lamp. I would have given it 5 stars except for one slight problem. The off/on switch comes off quite easily. I constantly am checking to make sure it is attached. October 3, 2011
Perfect accent for room. Great for reading. Not overwhelming in the room. Being adjustable makes everyone happy. November 26, 2011
The best I love the functionality of the lamp: it swivels, the height adjusts as does the bowl. Placed behind my sofa, I can easily read or move out of the way! Color is more black than dk bronze, but that is OK. September 24, 2011
Nice design I bought this for a client for a small space. It is attractive and does the job well. A very nice finish. November 4, 2011
It's everything I wanted and more. I love this floor lamp, it is adjustable in every way and everything I needed. It also helps save electricity by providing light only where I need it when reading, etc. September 30, 2011
great buy for the price I love the way this lamp looks and it is really heavy and much better quality than what I expected for the price. I highly recommend this lamp. October 12, 2011
Perfect! I am very pleased with my purchase. The lamps were well packed, easy to assemble and exactly as pictured and described in the catalog. I couldn't be happier. September 14, 2011
Nice bronze tone. Adjustable height for reading. The lamp is a nice weight and nice, bronze color. We purchased is primarily as a reading light for a lounge chair in my husband's "lodge-type" decor room. It is a nice addition to the room. July 16, 2011
Multiple options Easy to assemble and gorgeous by reading chairs or at the end of the couch. The lamp swivels for flexible lighting, the base does not dominate space, and the price is right. We are very pleased with the quality of this floor lamp! June 8, 2011
Looks expensive This floor lamp definitely looks more expensive than the price. A great addition to my living room. September 4, 2011
Wonderful lamp I love this lamp. I use it as a reading lamp behind my bed. It is non intrusive in looks and gives me just enough light to read with. July 28, 2011
Well-made, nice details & styling. Purchased the antique gold finish which looks nice. Well-made, sturdy, great size and proportions, appreciate the adjustment features. A good find and great buy! July 5, 2011
Love it! Great value compared to similar lamps offered by other retailers, quality finish, and a perfect fit next to leather chair for reading or additional light. June 30, 2011
Just what we needed The quality of this lamp is excellent. It has just the adjustability we needed. Another example of Ballard's quality at an excellent price. July 5, 2011
Very happy with these lamps So far we love this lamp. We bought 2, one by each chair and they are perfect for reading. Look great, seem to be well built and a great price. Arrived quickly, no damage. Highly recommend - recommend Ballard Design also! April 17, 2011
just ok. It's a nice lamp, but it's not as shiny as picture. More like a dull brass. Some of the nobs don't fit together quite right. July 1, 2011
I Love The Color. I also like how it looks like something that has been around for years, and when turning it on, you just reach over your head, not behind you. June 16, 2011
Julian Apothecary floor lamp Love it . Frees up table space. Can adjust to any height or direction you could possibly require. And so affordable. Worth every penny. June 8, 2011
Great lamps! I bought 2 of these lamps to put beside 2 matching recliners. They work very well for reading, etc. I am very happy with this purchase. June 8, 2011
Hooked on Ballard Designs quality & great looks. I love it. Looks prettier than the picture. The brass has a brushed effect. Color is not too brassy.It adjusts every which way. June 8, 2011
i like the lamp. the shape does is on crooked. Like the lamp overall except the shade is on crooked. July 1, 2011
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