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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Julian Apothecary Floor Lamp 4.5 5 243 243
Looks great!! Looks great, functions as it is supposed to...I only wish the light itself flexed up and down from the swivels side to side, but you can't move it up or down unless you loosen a bolt on the base. That's a small criticism and the only one I can think of, otherwise I love it! September 10, 2011
Good looking and functional I bought a floor lamp and a desk lamp. Both are solidly constructed, good looking and functional. The only impovement I would suggest is that the shade should be capable of turning on its axis so that glare could be blocked from the eyes of the person sitting to its right or left. August 19, 2011
Great Value for the price I was pleasantly surprised to discover how sturdy the apothecary lamp is. It is perfect for moving to the side of the bed when I want to read in bed. Light weight enough but very solid. I like the polished brass finish as well. May 2, 2011
The finish on this lamp is wonderful. The oil rubbed bronze finish on this floor lamp is excellent. The quality of the lamp is great. April 8, 2011
Great Lamp The lamp is solid in construction, assembly is easy. The CF bulb provided was the right amount, and color, of light. The only downer is that Ballard put this on sale, then kept moving the ship date out. Really should not put out of stock items on sale! But all in all, it was worth the wait! April 6, 2012
Traditional pharmacy lamp This lamp is perfect, very traditional and sturdy and it even comes with a lightbulb!! November 8, 2013
not as practical as I'd thought I had admired these lamps for a long time. When I finally ordered one, I liked the look, the heavy weighted base, and what SEEMED like several options to position the arm. However, there are only 2 positions possible, the metal shade does not stay where I place it but slips down so that the light shines on the floor, and I wish the main vertical post were taller. The whole thing LOOKS like it would work, but it really doesn't. January 12, 2013
Put in an extra turn and it would be an awesome product. I have read many reviews on this product and all holds true. You can set it to the perfect height, but to improve sales and functionally I would recommend the following: * Update the head on the lamp by making it possible to rotate in all directions. In comparison it's like nodding your head up and down, then turning your body for another view when all you have to do is turn your head. An angle makes all the difference in the world. December 27, 2012
My third lamp I have ordered from Ballard This is a great lamp and a great bargain. I have ordered this particular lamp in all finishes and love it. October 23, 2013
Excellent Value - Great lamp heavy base makes it sturdy, adjustable to put light where you need it, great finish - matches other bronze items in the room. So pleased, I bought a second one for the bedroom reading chaise. Dare anyone to find a better lamp at this price. October 13, 2013
Arrived scratched, proportions weak After I assembled the lamp, I noticed it came with a big, deep scratch on the top. By that point, I didn't want to take the whole thing apart and repackage it, so I just decided to live with it, but it was disappointing. Design-wise, the bronze finish was much blacker than I anticipated. And I was also disappointed with the proportions--I think the stem is too tall for a lamp of this type. It looms over the chair it sits alongside--I definitely wish the stem were shorter. October 26, 2012
superb product! Classic design,sophisticated metallic sheen and ease of adjustments to suit placement in any matter your home-style ! I will need another for our summer place after receiving this at home. Package arrived neatly and was perfectly simple to set up the lamp. Weighty base is wonderful,allowing a variety of placements throughout the rooms where floors are not level, or there are rugs. Just an amazing value...price cannot be beat anywhere...I have looked! September 29, 2013
Love it! This is exactly what I was looking for. Absolutely beautiful! October 7, 2013
very substantial lamp This is a heavy, substantial lamp, perfect for next to an oversized chair and ottoman. It is a dark bronze color, and can be adjusted to many different positions. September 27, 2013
Just the Right Size! Another great purchase from Ballard! This lamp is just the right size behind my leather sectional and cast the perfect amount of light. I ordered the bronze and my couch is an espresso color and they look fabulous together. September 7, 2012
This was exactly what I was looking for After seeing a picture on a website I started my search for adjustable Apothecary Floor lamps. I wanted lamps for each side of my family room couch. The color and adjustable height are perfect. The lamps add a cool vibe to the room as well as supplying necessary lighting. The best part is the price, they look much more expensive than they were and much better than pricier ones that weren't adjustable. The color is vibrant and exactly as shown in the catalog and on-line. I love them! August 15, 2013
extremely poor quality I bought 2 of these lamps and one broke right away, now it broke again right outside of the one year warranty. It won't stay in the position that you put it in, the head of it is too heavy for the poorly constructed joint that adjusts. I didn't even use it very much! Was inexpensive compared to other stores, but you get what you pay for. Very disappointing and difficult to unpack and repackage for return. February 1, 2012
Good buy; reasonably priced lamp. This reasonably priced floor lamp is attractive, sturdy, easy to assemble, and even came with a bulb! It was out of the box and in use in minutes. I appreciate the generous length of the cord also. April 12, 2012
looks good in most interiors, whatever your style! I have ordered the brass table lamp for my living room (casual traditional): it looks good and works well as a reading lamp. I ordered the brass floor lamp for my family room (our office/library, casual style - lots of books and desk). Again the lamp fits in with the style, provides plenty of light for the room, but also works well when we curl up in the best reading chair. I love these lamps - they are sturdy, look good and are reasonably priced. December 5, 2011
Not worth the money Bad design; clunky, does not adjust well for height. difficult to use for reading. Head lamp itself won't stay in one place and simply falls down. Not worth the money. I bought a much nicer one from another store at half the money. February 26, 2012
Great sturdy floor lamp. I bought two of these lamps. Very versatile for use in several rooms. They are nice sturdy floor lamps, great price. The only drawback is the head of the lamp does not turn left and right it only tilts up and down. February 24, 2012
good quality I prefer the original (years ago) lamp better, had option low and high setting (switch). The updated switch has on-off option. March 12, 2012
great lamp Love this lamp, but would like that light can be turned sedeways not only up/dpwn. August 8, 2013
Great floor lamp Love this lamp, great deal and great quality lamp. You can adjust the height and the motion and angle of the lamp head. Looks very nice! December 21, 2011
Excellent quality at a great price! I ordered this lamp for my husband's study, but liked it so much, I "stole" it & placed behind my family room sofa for a reading light. It's exactly as pictured. Easy to assemble & very functional. The top portion (arm) of the lamp moves side-to-side which is nice when it's not in use. The top arm, as well as, the top shade can each be adjusted easily. Great lamp at a fabulous price - you won't be disappointed! May 26, 2011
Great Value! I love this floor lamp. It was easy to assemble, and it is well made. Nice heavy base and great price! July 27, 2013
Love my new lamp. Great quality, style, and function. Enjoy the extra light needed for reading and sewing, without being too large in my space. August 5, 2011
Looks great! The perfect size next to my reading chair! Easy to assemble. July 19, 2013
GOOD VALUE I wanted a reading lamp that would work anywhere, and this is it. It was important that it not draw attention but be functional and it is. I am very pleased. I rated it 4 of 5 because I would have liked to adjust the height too. It is a good value. July 10, 2013
Perfect next to my reading chair This lamp is perfect next to my reading chair. It adjusts in multiple places allowing me to get the right angle to read the newspaper. Looks great and is nicely made. May 13, 2011
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