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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Julian Apothecary Floor Lamp 4.5 5 244 244
Great looking lamp. This is a great looking lamp with a heavy base that prevents tipping. Because of the shape, it is very versatile and could be used in a number of places. March 5, 2012
Just what I was looking for. I needed a lamp over my chair for reading. The height is adjustable, and the light head swivels in an arc for further adjustment (should you not want it as bright, etc.). I do love this lamp. February 22, 2012
Great product, great service. I love the lamp, it fits my space and needs perfectly. It was shipped promptly and easy to assemble. Thanks for a great experience. March 10, 2012
Stylish and practical I bought the antique brass colored lamp for my study. It sits right next to my leather reading chair and complements it and the room well. I am very pleased with the quality, value, and functionality. February 17, 2012
Heavy, quality lamp Lamp is absolutely perfect to light up an office desk. We didn't want a lamp on the desk using up space and found this floor lamp to be perfect. It is quality built, heavy, and the perfect color and style for our home office. Adjusting the height is a bit tricky since the electrical cord runs up through the pole and out the bottom but once we got it situated we won't be adjusting anyway. We love it! November 16, 2011
Great Lamp! very cool lamp...I loved it so much I ordered a second one for a different room. It is a perfect lamp to read by. March 9, 2012
Great! Excellent quality for the money. Great color - antique brass. CFL bulb was included which makes it almost too bright. I'm very pleased with the purchase. February 23, 2012
This lamp is perfect for my needs. Not only is the height adjustable but the position of the lamp is also adjustable. It is perfect for reading or just as a secondary light in lieu of the ceiling lighting. February 18, 2012
so far, so good Looks good in my spare room, as a reading light over the bed. Looks like it can be easily suited to any room. How it'll stand the test of wear and time, we shall see. February 18, 2012
Great Quality Everything about this order and the lamp was perfect. Delivery=fabulous. Easy to put together=absolutely. Quality of product=EXCELLENT. I love this lamp. February 22, 2012
Yes! This lamp is perfect behind my sofa because of it's slim profile, adjustable light source and good looks. The price is better than anything I've seen and it is well made. February 17, 2012
This product has great features! Perfect lamp for a reading chair! Can adjust to height and angle needed for reading. Also a very attractive lamp! I love it! February 29, 2012
Simple, graceful, elegant looks An easy to adjust floor lamp that will blend with a variety of decorative styles. Perfect for reading or studying. Looks great and was easy to assemble. February 20, 2012
A welcome addition to my home This floor lamp is the perfect addition to my home. Not on;y is it attractive but I can focus additional light just where I need it. February 17, 2012
wonderful This lamp is a fantastic value and serves the purpose for which it was purchased. It is also very attractive. February 23, 2012
Excellent excellent product and service. Even the returns are made simple. Will always recomend Ballard Designs. PJ February 23, 2012
Love this product Not only is the lamp sleek and pretty, but it is also a wonderful focal piece in my library. Great buy! February 23, 2012
Cute lamp. Cute lamp for a small space. Good value for the price. Not sure how it will hold up, but worth a try for $69 bucks. February 19, 2012
You get what you pay for It's is what it is. It was inexpensive and unfortunately looks inexpensive. The thread of screw to get the bulb part in place is loose and I cannot touch it too much or it sags down. I would not recommend this product. However I have bought other items from Ballard including lamps which have pleased me tremendously. Not this one. November 26, 2011
Versatile lamp This attractive, reasonably priced lamp adjusts well for task lighting. The solid base keeps it very stable. February 20, 2012
Excellent value Delivery was prompt. All "paperwork" was clear and accurate. The product quality far exceeds the price paid. February 17, 2012
good lamp Arrived carefully packaged, easy to put together and works great. Just as pictured. February 23, 2012
Great, simple lines Love this lamp. Its simple lines go with many decors and doesn't overpower the space where you put it. We bought two for a relatively small bedroom with twin beds. Perfect. Also love that there is a variety of finishes and the price is great. December 30, 2011
Floor lamp Just a charming side lamp... blends into my new decor.. farm tech! February 20, 2012
Very nice lamp, great price! Lamp quality was much better than my expectations. February 22, 2012
one unpleasant feature the light is so bright that it really needs a diffuser of some type to keep the bulb glare from the sight of others. it can be adjusted to the reader, but may cause issues with others nearby. January 2, 2012
Great lighting,reasonably priced, good quality, sturdy Purchased the desk and the floor lamp in the antiqued bronze finish. We had been looking for lighting for my husband's office and just couldn't agree on anything until we saw the lamps in the Ballard catalog. We are very pleased with the lighting. Only drawback is that the covering over the bulb is fixed. October 27, 2011
Great adjustments on this lamp I have purchased two of these lamps (the floor model), for two different bedrooms. They are perfect reading lamps when sitting in a chair. I love the brass finish. I especially love it beside the high headboard in one of my bedrooms, right near a chair. It looks so much nicer than having two nightstands. October 20, 2011
Wonderful Lamp I love my new apothecary floor lamp in aged silver. It is the perfect height right next to my sofa and offers the perfect light for reading. Great neutral color. Excellent price. December 8, 2011
Good value but enamel paint had a visible drip The lamp was a good value, easy to assemble but the enamel paint on the inside of the fixture had dripped and was visible December 26, 2011
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