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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
{0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Julia Upholstered Chair 4.7 5 15 15
Cozy and comfortable at a great price! I bought 2 of these in my own slate blue velvet fabric for the living room. Local upholsterer added matching skirts and casters which also raised the seat to a more comfortable level. I think one of them is featured in your latest catalog! They look great and are wonderfully comfortable. October 12, 2011
Decent chair for the price Good experience sending in own fabric and having the upholstery done by Ballard. The chair is nice just a little lower to the ground than I would have liked. I didn't think to measure that and we've got it placed in a corner in our large master bedroom which has oversized furniture. The chair is comfortable, not too deep just not very high off the ground. Sounds strange, but consider this for the room you're looking to fill. I'm a fairly short woman (5'4"), my husband (6'0) says the chair is for lilliputians. Can't send back so will decorate the corner so as to pull the eyes up a bit. Bought an 18" table to sit next to it, which is a perfect height next to the chair. July 8, 2011
very happy with the julia chair i ordered this chair in a paisley linen print the fabric was positioned on the chair beautifully..the large paislies were in the right areas on the chair and are featured to their best advantage the only slight negative is that the chair is a bit smaller and lower to the ground than i had anticipated..but that's on me for not paying more attention to the dimensions.. i like the chair a lot and will be ordering a footstool or ottoman to go with it in the near future.. August 24, 2011
Delighted! I was a bit hesitant to purchase from the catalog since I couldn't feel it, sit in it, poke at it, but I have to say I am delighted! It is very comfortable. I LOVE the fact it is MADE in AMERICA! Customer service was great and I'll definitely order from Ballard again! August 11, 2011
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