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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Furniture
FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
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Jasmine Storage Bench 4.8 5 4 4
great product, decent service This review is geared toward professional designers thinking about using Ballard Design's specialized service. The bench is great and very well made. I had ordered it with a COM and getting to know the process for this was indeed difficult. Once I finally got in contact with the proper design staff everything went very smoothly and I received my bench, and matching headboard without incident and in the time estimated July 8, 2014
Beautiful storage bench! I wanted a storage bench / ottoman for my living room, and this one was perfect! The hinged top is easy to use, and the storage compartment holds all of my throw blankets and odds & ends. I love the detailing at the legs, and the nail head trim is fabulous! I selected a fabric from Ballard, which turned out to be really beautiful. I would highly recommend this piece. May 2, 2014
Exceeded expectations I redecorated my daughter's room and bought this bench for the end of the bed. I supplied my own material. There was a problem with the bolt they received. Ballard promptly alerted me to it and it was quickly sorted out. I was really pleased with the quality of the bench and the quality of the upholstering. The designs on my pattern lined up perfectly. This bench is a really good value for the quality. I don't hesitate to recommend it. February 12, 2014
This product has glamour and functionality This bench is truly beautiful! It is elegant and glamorous, as evidenced by its lines which are accentuated by the nailhead trim. Love having the choice of nailhead type, as well as choice of fabric to be upholstered. The fabric I chose is absolutely gorgeous - I was blown away by it. Everything about it, from the construction and materials used to the piano-style hinges are top quality. Plus the amount of storage is great, and the hinge-style keeps the lid from falling on your head - a definite safety feature. It's a 5star product I would recommend to anyone. February 8, 2014
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB053-Jasmine Storage Bench
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