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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Hudson Upholstered Settee 4.9 5 17 17
Hudson Settee Arrived on time, great pre-delivery details. First time I have ever chosen a fabric on a couch on line. Very true to picture. It is on a wood floor, foot gards are the only thing I wish were smoother. I may have to modify as not to scratch. Overall, very, very happy. The BONUS was that all the leftover fabric came with it, was able to make 4 cornice boards for windows! The best! September 19, 2013
Customer Service Experience with Ballard The product itself is great, exactly what I wanted, BUT we had a horrible experience with customer service. I received an email that my package was ready to ship in early July and I should expect it in 2-3 weeks. Around 2 weeks later I received one phone call from the shipping company and when I called back I left a voicemail and never heard from them again. I called Ballard 4 times within the following week and each time was assured that someone would call me back within 2 days with an update on my sofa, but not a single person called back. Only around the 5th time, was someone actually able to track down what shipping company had my package and I was able to schedule it to be delivered the next day. It appeared as though nobody at Ballards could actually tell me what shipping company had my sofa and nobody cared enough to call me back. I will seriously reconsider ever ordering from ballard again due to this issue, which is unfortunate because you have excellent products. August 2, 2013
Gorgeous! The picture doesn't do this settee justice! I ordered two for our keeping room off the kitchen and they are perfect. They are well made and comfortable. They sit like a couch. The pillows that come with the settee are wonderful! Very happy with my purchase!! March 22, 2013
The smaller size is perfect! This product proved the catalog and online images right. The style is perfect and the fabric mathed the swatch sample I tried out previous to ordering. Delivery was very professional. Very satisfied with this product and process. February 21, 2013
very pleased Overall I am very pleased with the settee. The finished product looks exactly like the picture, which I thought was classic. In my case I had it upholstered in a cherry red and it provided just the right pop of color. The back/top part is more narrow than I would have preferred, but other than that, I like it very much and have received several compliments on it. November 25, 2012
The Perfect Settee I have never bought a piece of furniture on-line. I'm the type of person who has to see it up close and personal. But let me tell you, I absolutely "LOVE" my Hudson Settee. I purchased my settee in "Claire Gray" and it looks absolutely fantastic in my living room, plus with my two cats and myself living on it daily it still looks brand new! I LOVE IT and you will too! October 2, 2012
Terrific quality Our settee arrived this week and it's even more than I expected! The quality is fantastic and ordering from Ballard was a great experience. I appreciate being able to order numerous fabric samples prior to placing an order...it's nearly impossible to be able to get colors or texture correct from a picture on a computer screen...once the samples came we were able to quickly make our choice. This settee really only seats 2 people, but that's exactly what we were looking for in our small house. June 3, 2012
love my nook thanks to ballard design I got my sette upholstered with the meditteranian pattern and could not be happier. It made my breakfast nook look outstanding. Quality is fantastic. I took a risk ordering such an important piece from a company I have never used before but the reviews put some of my concerns to rest. Ballard Design was good about the tracking and delivery of the product. I plan on ordering more things from them after this positive experience. I highly recommend them :) May 24, 2012
Exactly as advertised I was nervous about purchasing a sofa from a website, without the benefit of testing its comfort and sturdiness first, but this settee is as solid as described and the seat as plush as it appears on the site. The fabric is also of very good quality. It looks great in my master suite - perfect size for the room. And as you can see, my cat loves it, too! February 16, 2012
Love this sofa We bought this with the Suzanne Kaisler "mineral" fabric, which is beautiful. A local designer recommended this piece, and she was so right! it is comfortable and fits perfectly in our very small den. Three (not very big) people can sit comfortably. January 1, 2012
Exactly what I wanted for small living room I searched a long time to find the perfect settee and this was it - nice fabric, construction, size and price! The color was true to the advertised illustration, and the overall quality makes me extremely pleased that I ordered this lovely piece of furniture October 12, 2011
Comfortable and perfect for a small place I was hesitant to order a settee without being able to sit on it but am absolutely thrilled with the comfort and the style of this product. I ordered it in the toffee check and paired it with your Le Poem' rug in the chocolate. It is perfect for our new home !!!! April 10, 2011
Great little sofa for any space Nicely uphosltered. It's sweet, just the right size for our condo. Very comfy. Seat cushion is puffy, just like the photo. Order and delivery was effortless. April 8, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US032-Hudson Upholstered Settee
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