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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Home Office Ensemble 3-Drawer Desk
4.8
5
6
6
highly recommended
I am very happy with this desk. It is nice looking, well made and its generous size meets my needs. I bought the Tuscan Cream colored desk and added 3 low hutches from the Original Home Office collection in white across the back edge of it. The desk is located in front of a picture window in my kitchen/family room area. So, I did not want a full size hutch which would block my view but I needed to slightly elevate my PC monitor, printer and a small book shelf made by my daughter many years ago. It works perfectly for me plus the white shade of the hutch is a good match with Tuscan Cream. I feel I took a calculated risk with my purchases. Happily, it worked perfectly.
I want to recognize the 2 delivery men. They were polite, very helpful and provided excellent representation for their company. I do hope someone with authority sees my comments.
July 22, 2012
Beautiful!
This desk is everything I would expect from Ballard. It not only looks great, but the quality is great, and the style is so nice! Also, the delivery is always first rate with Ballard, I am never disappointed.
October 15, 2012
Excellent quality with great features.
The desk is gorgeous!! The quality and craftmanship of this desk is what I have come to expect when ordering from Ballard and I was NOT disappointed. A great addition to any office space.
December 10, 2012
This product is built with a quality finish.
The product met my expectations for quality and design. It makes a real statement in our new home office configuration.
March 16, 2011
