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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Highgate Doormat - Oversized 4.9 5 127 127
Nice Doormat This mat works well with double door entrances. Has a pleasant asthetic and quality feel. December 28, 2011
great mat! great heavy doormat and great price quick shipping December 19, 2011
Pretty and Functional! This is a GREAT high quality mat for the price paid! I stage houses and will be purchasing more of this classy item. Great job Ballard Designs! December 15, 2011
Looks great and well constructed! A fabulous mat; allows water to drain, well constructed, great architectural style. December 10, 2011
Finally, a doormat that is large enough! Top quality, very classy looking, great price. Will purchase a second one for the other door. November 26, 2011
I love the size and overall quality of the mat. Looks very expensive! I ordered the Highgate Doormat and couldn't be more pleased. It looks so nice on my porch and I was very impressed with the quality of the mat. This was a great purchase! October 27, 2011
LOVE! Love the grand scale and design of the mat. It's functional, attractive, and affordable. Bravo Ballard on another winning piece! (Just wish the stair treads came in the same length, and sets of 2 instead of 4). October 26, 2011
Value This is an amazingly nice doormat for the price. Really classes up the front door entryway. October 26, 2011
I have bought this item . . . several times! This doormap is handsome, clean in that it doesn't shed, weathers well, easy to clean and does a good job as a door mat. What more could you ask? October 26, 2011
elegant look Great size for double French doors or a large porch! Elegant looking! October 26, 2011
Great look & quality Very pretty, good quality, nice design. Only wish some of the grid was a bit closer together to wipe feet better, but no real complaints as I think it looks great. October 26, 2011
Handsome as well as servicable. It does have some thickness.... make sure your door will open over it. August 18, 2011
PERFECT CHOICE These doormats are perfect for my double doors going out to my patio. They look beautiful as well as being functional. August 5, 2011
just beautiful! even my teenager noticed it!! and commented on how nice it was! August 4, 2011
Looks great! We bought this for our deck sliding doors. We plan on buying another one. Love it, plenty of style for not a lot of money... I wish there was a 36" too. July 30, 2011
This product was just what I wanted. Just right. Looks lovely and fits perfectly. Helps to make our front door even more welcoming. July 20, 2011
Great doormat! I looked for 10 months for the perfect doormat for my front door. I love this product and would recommend to anyone looking for a durable, beautiful addition to your front porch. July 18, 2011
Classic in appearance and functional This product is a good value. It is heavy duty rubber and looks like elegant wrought iron. Has an openess that I prefer because it does not tend to hold moisture as most door mats do. Over a wooden porch, that would be a no no! I love it. July 14, 2011
Great investment. I love it so much that this is my second one. The first one I bought lasted 6 years, totally exposed to the elements on my front porch. July 8, 2011
Love it!!!!! This mat sits in front of my french doors and I absolutely love it. It is thick, not too busy, sturdy to step on - nothing but praise. Recommend it highly!!!! July 6, 2011
Great product for the price I have both the regular and oversized doormats. They not only look great, but they keep grass and dirt out of my entry way. Definitely recommend both mats! June 17, 2011
Beautiful Doormat!! This doormat is very attractive! Well worth the $. Can't go wrong!! June 6, 2011
Love it Very nice and perfect for our double doors. It is functional and looks great. June 3, 2011
I really like this door mat I recently redid the exterior of my home with new roof, siding, gutters and shutters. As I have double front doors I was in need of a new door mat and saw this one in the Ballard catalog. It is perfect for double door entry, made well and is very attractive. I would highly recommend to anyone looking for a larger doormat. June 1, 2011
Looks good We bought two of these and put them in front of doors outside. They're heavy and seem rugged. They look very attractive. May 26, 2011
It looks great and it works The doormat makes our entrance area look stunning. It is also effective at removing mud and mulch from shoes. Easy to shake off the dirt when sweeping, but also easy to hose off. We're very pleased with this purchase. May 23, 2011
Looks Nice But Stinky So Far Mat looks lovely but has horrible smell from the rubber- Trying to see if it will air out but it will be in a somewhat enclosed entryway that is partially screened. Also going to try to febreeze it, otherwise it will have to go back. Love the look! Will keep you posted. May 13, 2011
just what I needed just what I was looking for....looks elegant and is functional in a non protected doorway. I ordered one for each entrance and have recieved many complements. thanks!! April 22, 2011
Absolutely LOVE this! I purchased two of these beautiful doormats; one for each of the main entry doors into our home. They are not only a beautiful and elegant accent to our home, they are simple and easy to maintain. No shedding or fading of material, like the doormats they replaced. I also purchased two sets of the double-wide stair treads for the 4 concrete steps leading to our front entry. Together with this doormat, they have provided a beautiful, welcoming entry and most important, the necessary traction to prevent slipping on the steps in wet or snowy conditions. Also, very very happy with the affordability and high quality of this item! Strongly recommend! April 16, 2011
Looks great, and very sturdy I bought this doormat because the cat was clawing the previous one, and he left this one alone, didn't even want to step on it. Unfortunately, the cat has died, but the mat should last a long time, and looks very nice! April 4, 2011
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Product:RD212-Highgate Doormat - Oversized

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