Ballard Designs
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Highgate Doormat - Rectangle

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Highgate Doormat - Rectangle is rated 4.9 out of 5 by 123.
Rated 5 out of 5 by from this product has great features sizing is perfect; rubber material is both comfortable to walk on and easy to clean. Debris falls into the holes so you're not tracking dirt, leaves, etc. into your house. Excellent purchase!
Date published: 2012-09-30
Rated 5 out of 5 by from High quality, attractive This product not only looks well made, it is comfortable on the feet and is stable due to the weight of the product. We are very satisfied. The stair treads are of equal quality and stable on the stairs.
Date published: 2015-07-18
Rated 5 out of 5 by from Very nice addition to front door Very pretty and great quality at a very reasonable price
Date published: 2014-12-18
Rated 5 out of 5 by from great doormat The design and functionality of this indestructible doormat make it perfect for a front door entrance. Would like it just a little (2") wider, but is okay. Would definitely recommend this item.
Date published: 2011-09-29
Rated 5 out of 5 by from Practical and Good Looking I purchased 2 doormats from Ballard Designs about 10 years ago. I liked them so much that I recently ordered 5 more and lined them up on my front walkway to eliminate dirt from getting on my off-white carpeting. I live in the beautiful Northwest state of Oregon and they do the job. Thanks.
Date published: 2016-09-24
Rated 5 out of 5 by from Excellent mat! Excellent mat, very attractive, great quality and reasonably priced. The mat does initially have a strong smell, but within a day or so it went away. When I read the mat description of "virtually indestructible" I was skeptical of the claim. After all it may be well tested, but it probably had not been "dachshund tested"... Our old mat had been chewed into small pieces and strewn around the yard. I am happy to report we have had the mat for about 2 weeks and it is still in perfect condition, not even a tooth mark and has not been pulled off the doorstep once! Now that it has been adequately dachshund tested we will be ordering another for our second doorstep.
Date published: 2013-10-31
Rated 5 out of 5 by from Sturdy rubber mat Very attractive, and just the right size to put in front of my back door.
Date published: 2011-06-23
Rated 5 out of 5 by from Strudy, great product The doormat is heavy enough to stay in place, but light enough to easily move to clean. Same for the matching stair mats. They look nice and I am very pleased.
Date published: 2012-10-12
Rated 5 out of 5 by from The only doormat I want This is, of course, the quintessential classy doormat for a traditional home. And in addition to looking great year after year, it works really well for its purpose. Please don't ever discontinue these.
Date published: 2017-02-25
Rated 5 out of 5 by from Great Great mat. Very stylish and chic. Highly recommended.
Date published: 2013-07-04
Rated 5 out of 5 by from Love it! This mat is classically simple and elegant. I love it!
Date published: 2016-03-12
Rated 5 out of 5 by from It's great My name's not jennygirl, but anyway….I've had the doormat for quite some time now, and it's perfect. Like new. Dirt falls through it, not ON it so my house stays clean. Pick it up and sweep underneath and hose it off once in a while. It's great…cute, too!
Date published: 2014-01-12
Rated 5 out of 5 by from Looks great and functional too! I purchased a total of 4 mats in different sizes for our home. They look great and they don't move! They can be used in a variety of locations (shady, full sun) and they maintain their appearance, they do not fade.
Date published: 2012-08-16
Rated 5 out of 5 by from Beautiful Doormat This is a beautiful, quality doormat. I could not find a doormat for my town home that would hold up in the weather and sun. We do not have a covered porch so all the mats would fade out really quick and they stayed wet all the time. I have had this mat for over a year and it still looks brand new. I purchased this one for my employer.
Date published: 2016-09-26
Rated 5 out of 5 by from Great Doormat! Bought four for all exterior doors at house, couldn't be happier. They serve their purpose (look good, stamp dirt off shoes) but don't trap and hold water, a mold hazard. Just lift up, sweep and rinse, and you are clean.
Date published: 2012-05-27
Rated 5 out of 5 by from Looks great!! The looks of it, love it. My neighbor asked me where did you get that beautiful door mat, I told her where, Ballard Designs of course.
Date published: 2017-06-12
Rated 5 out of 5 by from Just what I was looking for! I've ordered several items from the Highgate line. They are beautiful and very well made. I made this purchase because our wooden deck gets slippery when wet. I was so impressed that I place another order for the front porch. Looks great and helps prevent slipping. I'm extremely happy!!!
Date published: 2013-07-14
Rated 5 out of 5 by from favorite doormat I love these doormats! I wanted some durable mats for a beach location and these are perfect.
Date published: 2015-11-22
Rated 5 out of 5 by from Beautiful this product met every expectation. Buy it now while you still can!
Date published: 2012-09-05
Rated 5 out of 5 by from Beautiful Loved how the mat was shipped flat so there was no rolling or creases. Nice and heavy -- lays where you put it and stays there.
Date published: 2015-07-23
Rated 5 out of 5 by from Perfect doormat Shopped around for years to find a doormat that would not look like all the ones you see in the big box stores. Live in the Northeast, and it needs to be heavy duty, stand up to snow, clean easily and still look elegant. THIS is the mat! Very heavy duty, in fact I need a bit of muscle when I pick it up to wash it off with the hose. Fine by me! It remains in place on the deck, does not move around when you walk in and out of the door, cleans like a dream and looks "decorator"! Great product!
Date published: 2016-07-08
Rated 5 out of 5 by from Great doormat, great price If you want a doormat that is stylish and inexpensive, you can't beat this one! It's also soft under foot and lightweight. Love it!
Date published: 2013-04-04
Rated 5 out of 5 by from looks beautiful! high quality, lovely design, almost perfectly matches the etched glass doors. love it!
Date published: 2014-02-24
Rated 5 out of 5 by from Durable and attractive We purchased this mat for our front door that does not get a lot of light. Other mats would absorb the rain and stay soaked for days. This mat looks attractive and allows the water to drain away. It is very thick, durable and great quality for the price.
Date published: 2017-01-01
Rated 5 out of 5 by from bare spot cover I bought this at the suggestion of another Airedale owner and it works perfectly for that bare spot at the end of the deck steps. Its presence has stopped mud from being tracked inside and some grass is finally growing through the open spaces in the mat. And I can mow right over it to keep that grass at the same level as the rest of the backyard. A perfect solution to a muddy problem.
Date published: 2011-07-23
Rated 5 out of 5 by from Great product! Doormat looks great--very good quality for the price. Have not had long enough to judge durability but, so far, am very pleased.
Date published: 2013-10-06
Rated 5 out of 5 by from Very nice at a reasonable price Ordered this doormat to replace one that got chewed up in a snowblower this winter. Decided on two (for both front and back doors) as very reasonable in price. So far very happy with the product, imagine it will last for years... unless it meets that nasty snowblower again!
Date published: 2017-04-21
Rated 5 out of 5 by from Lovely This mat is just lovely. Exactly what we were looking for. It's a bit smaller than expected but that's our fault. We didn't measure accurately. But it still looks great! I'd say go for it! With a price like that, you really can't beat it!
Date published: 2012-05-16
Rated 5 out of 5 by from Pretty and useful This made our plain brick step look much nicer. It is excellent for scraping the snow off or mud chunks off before we come in to the house. My husband even commented that he really liked it.
Date published: 2012-02-04
Rated 5 out of 5 by from A durable classic! This doormat is made of thick, sturdy rubber and has an intricate, classic design that will add sophistication to any entry-way.
Date published: 2013-07-11
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Product:RD211-Highgate Doormat - Rectangle

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