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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.3 out of 5 by 37 reviewers.
Rated 5 out of 5 by Perfect, subtle time piece This is a stylish wall clock - somewhat Tuscan / faux distressed. I did not want a white faced clock or a stark contrast between the face and the numbers. I did shop around and this is not the least expensive but it is worth the extra to have a more stylish wall clock statement in the room. March 6, 2015
Rated 1 out of 5 by it didn't last This clock only lasted about a year and a half before it stopped working. February 28, 2015
Rated 5 out of 5 by Love it! Beautiful clock, looks just as pictured in catalog. February 11, 2015
Rated 5 out of 5 by So many places one could use this clock! Though this clock would be ideal in a kitchen, office, living room, library, and more, it found its ideal home above my fireplace. The golden tones at the center match the wood inset within the brick, and the clock can be seen easily from most anywhere in the room. It's not overly large, but it has a lot of presence. My only complaint is that one of the spacers attached to the back apparently had broken off in shipping. I think can be fixed pretty easily, so its not a big deal. This clock seems to keep good time and uses just one AA battery. Overall, I'm very happy with this purchase. January 25, 2015
Rated 5 out of 5 by excellent features I ordered the clock as a Xmas gift for my daughter for her foyer. As she opened the box, we were not only impressed with the design of the clock but also with the packaging. My daughter said she will be more inclined to order from Ballard's in the future. January 1, 2015
Rated 2 out of 5 by It was not what I expected. I did not expect it to be made of cardboard, with no backing. Cheaply made, including the plastic spear heads, which were listed as brass. December 20, 2014
Rated 5 out of 5 by Stunning clock! I remodeled my kitchen and saw this clock and knew it was the one I wanted right away! It's very sleek looking and matches my decor perfectly! September 1, 2014
Rated 5 out of 5 by Love the Voison Clock I labored over this decision for more time than I probably should have, but this clock is perfect. Like the size and it has a very nice vintage texture, but is still easy to read. June 12, 2014
Rated 1 out of 5 by Attractive: Yes - Functional: No Does Not-Will Not Keep Time. Will be returning it. May 19, 2014
Rated 5 out of 5 by Beautiful Clock We love our new Henry Voison Wall Clock from Ballard! It looks fantastic on our kitchen wall. It is just the right size, not too small or large. It is sharp looking and keeps great time. September 18, 2013
Rated 5 out of 5 by Love this clock! This clock adds the interest to my wall that it needed. It is both beautiful and functional. September 12, 2013
Rated 5 out of 5 by This product is very complmintary in a casual room. The colors of the clock are true too what you see in the catalog. I enjoy it very much It was a good choice for the room we purchased it for July 18, 2012
Rated 4 out of 5 by Great clock This clock would work well in any number of rooms. We have it in our kitchen to compliment the black and taupe accents in there, but it would work beautifully in a LR, FR, office/library. Love the antique look. The website/catalog photos accurately represent this item. Love that the clock doesn't make noise - - that's often difficult to find - - and it keeps time accurately. It's lightweight, making it easier to hang. As much as I enjoy the clock, I do feel it's overpriced for the materials used to contstruct it. I would have given this 5/5 stars if it had been a better value. That said, if you can get it on sale or w/free or discounted shipping, you won't have any regrets. July 15, 2012
Rated 5 out of 5 by Love it. The clock is exactly as represented in the photo and specs and was delivered promptly. July 8, 2012
Rated 5 out of 5 by Keeps time and looks great. The Henry Voisin clock has been just right in our newly remodeled kitchen. The antique look and the fact that it keeps time perfectly make it all we could have hoped for. May 24, 2012
Rated 4 out of 5 by Love the look. Not as heavy as I thought, but looks great on the wall. Seems to be keeping time. Overall satisfied with purchase. April 7, 2012
Rated 5 out of 5 by Looks Great! The clocks looks perfect in my room! It looks way more expensive then it actually was. It keeps perfect time. I love it! April 7, 2012
Rated 3 out of 5 by Flaw in design. Beautiful clock. Unfortunately, I didn't realize until after it was hung, it's hard to read the time unless there are bright lighting conditions because the hands are almost the same color as the inside background circle. I can't read the time in dim light conditions. April 5, 2012
Rated 2 out of 5 by Disappointed I was a bit disappointed after having waited months to receive the clock. It just was not what I expected and looked much cheaper than I thought it would. April 5, 2012
Rated 5 out of 5 by Beautiful clock! This clock looks antique and is light weight. Looks great on our wall above our TV and definitely looks more expensive than it really is!! Great purchase and would highly recommend. April 5, 2012
Rated 5 out of 5 by Great looking clock. This clock is the perfect size for my kitchen wall. November 25, 2011
Rated 4 out of 5 by Nice Clock I hung this clock in my dining room. The size is perfect, not too big, or too small. Has a beautiful antique look and keeps correct time. October 12, 2011
Rated 5 out of 5 by Henry Voison Wall Clock Excellant graphics and so well priced, works in all decors.... September 22, 2011
Rated 5 out of 5 by love the clock! colors matched my monitor - no surprises - sturdy clock, keeps time and a superb replica. worth the purchase September 15, 2011
Rated 4 out of 5 by Very Nice I bought this clock for my living room. It didn't look how I expected at first. Then when I put it on the wall I thought it looked GREAT! I definitely recommend it. It works well also. September 15, 2011
Rated 5 out of 5 by this product has beautiful look i love this clock it is great product very good price all my friends love it September 9, 2011
Rated 5 out of 5 by Henry Voison Clock The clock was what I expected and nothing less. Ballard always has the best quality of products. September 9, 2011
Rated 5 out of 5 by great looking clock It is the perfect accent to any wall, clean and crisp and what a great price! April 30, 2011
Rated 4 out of 5 by This clock is a perfect fit in any room This clock has calm neutral tones and isn't too big. It fits perfect in any room. April 24, 2011
Rated 5 out of 5 by Looks old but works beautifully I love this clock. It looks antique but it works beautifully. I also love that you can't hear the tick, tick of the clock. It's a great addition to my hearth room. April 11, 2011
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Product:AT542-Henry Voison Clock

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