Rated 5 out of 5 by Bing Great customer service
Not only do I love the Hayes ottoman delivered to me, but I was so impressed with the customer service (they called before making it to clarify how to match the fabric pattern). The pattern would have been tricky to match, especially given all the ottoman's pleating, but they did it perfectly -- it couldn't look better. Kudos to the staff!
January 17, 2016
Rated 5 out of 5 by Pinkertonjm Even better than I expected
I have always had good experiences with Ballard products, but this was the first time I had done custom work and supplied my own fabric. It was a very easy process and the end result was beautiful. It was done faster than I expected too, even better!
October 9, 2015
Rated 5 out of 5 by decor2love It is a great custom piece!
I had this ottoman made with my own fabric, I had priced out other options the Ballard ottoman was the most affordable and it is lovely.
Makes for a great coffee table and foot rest!
The added storage under is a bonus and it is nicely finished outside and under as well.
September 17, 2015
Rated 5 out of 5 by DAM3 Hays Round Ottoman
We have looked for a ottoman for over one year when I come across the Ballard Catalog. We saw the size we needed also the color we were looking for a large closet.
The order was placed and was confirm with in hours. The Ottoman was here in less then four weeks and was pack well. We our very happy with the service and Ottoman.
May 18, 2015
Rated 5 out of 5 by Phoff Gorgeous
This ottoman is sturdy and beautiful. I am using it as a centerpiece in my master bathroom and it's perfect.
May 13, 2015
Rated 5 out of 5 by PerfectHome1 Hayes Round Tufted Ottoman
This product was a home run. Perfect size for the sitting area in my master bedroom between two chairs. I was originally going to get two smaller ottomans but this fits perfect. Love the storage underneath. The fabric is beautiful. Being able to order the sample fabric a big plus. If you are spending a lot of money on a product its helpful to see a swatch first. Would never had ordered sight unseen even with a generous return policy. Just not worth the hassle.
May 13, 2015
Rated 5 out of 5 by LoveTufting Beautiful Tufting and Color
I ordered this in the Sunbrella Spa fabric and it's just beautiful. The tufting is so well done as is the pleating. It'll be great to have the hidden shelf underneath for books and magazines. I am really pleased with this ottoman.
March 31, 2015
Rated 5 out of 5 by DJWinner We love it
It is well made and a focal point in our living room. I would order this again!!
December 5, 2014
Rated 3 out of 5 by greekisneat somewhat disappointed
Did not like the construction. Hard to explain. Not a solid piece. There is the top which is fine, and then stick legs covered up by fabric. Makes it look like there are holes in the sides. Did not like quality of fabric either. kind of flimsy. Especially when there is no solid construction to the piece.
November 7, 2013
Rated 5 out of 5 by HLinthicum Perfect size!
The size of the Hayes is perfect for so many seating arrangements and the hidden shelf is a nice touch for when you need to clean quickly :)
September 16, 2013
Rated 2 out of 5 by bwillmes This is not a slipcovered ottoman
I searched for months to find a kid-friendly ottoman that wasn't leather. I ended up with this after ordering samples of the machine washable fabrics and finally picked a color. Upon opening, I've realized that there is no slipcover and completely not kid-friendly. I'm not quite sure what I'll do with this ottoman at this point since I would have never picked this style if I didn't have a small child and it clearly doesn't work for this purpose. Very frustrating.
September 12, 2013
Rated 5 out of 5
by Sirabarad Beautiful ottoman, features comfort and storage
I had been looking for a large cocktail ottoman for a long time (years), but was hesistant to purchase one without seeing it in person. However, this ottoman was better than I could've imagined! I first ordered some fabric swatches and decided on the Trilby Basketweave in natural to compliment our sofa and area rug. The fabric's color, its texture, and weight are beautiful. The tufting and pleats of the skirt add to its appeal and custom look. It is comfortable enough for at least two people to sit on and great for extra seating when you have company.
Since the order was custom, it took about four weeks for the ottoman to arrive, although BD estimated it would take longer - about 6 weeks. It arrived carefully wrapped in heavy duty plastic wrap in a large heavy-grade cardboard box. It sits in our living room and I added a tray on top for a place to set drinks. My 1 year old son loves to practice walking around it and hide his toys in the expansive storage area under the skirt. I also store blankets in the storage area.
In summary, I am very pleased with my purchase!
September 9, 2013
Rated 5 out of 5 by STL20Somethings Impressive Design & Detailing
Attention to detail really makes for unique and standout piece. Functional design offers hidden storage and tufting provides optional seating or a great place to put feet up. Blends nicely with traditional and contemporary pieces and a wonderful addition to our home!
May 30, 2013
Rated 5 out of 5 by tlefaivre Nice product
Great product and good price. Love the storage underneath. Great place for little kids to hide:)
April 17, 2013
Rated 5 out of 5 by AnIslandGirl Fabulous quality and tufting.
This ottoman/coffee table is a great buy for the money. I looked all over and checked prices on custom pieces that were much more. I love that it has storage under it as well and the blue color is just as shown (with little speckles in the linen color). The hanging panels on the side did come a little wrinkled from the shipping but I think with an iron or steamer they will come right out. Very good quality and extremely happy with this purchase for my formal living room.
February 23, 2013
Rated 5 out of 5 by LeeLee75 Love this Ottoman!
The fabric is beautiful and the ottoman is really well made! I am using it as a "coffee table" in my living room with a mirrored tray on top.
January 16, 2013
Rated 5 out of 5 by Verified Reviewer Better Than I Thought
I adore this ottoman. I ordered it in the standard off-white twill, and it goes perfectly with everything else in the room (linen/stripped wood/rattan/plants, etc) - it actually has storage under the flaps.
I would note that the legs are a little higher than I like; the skirt does not reach the ground. I am having the legs cut (1.25") because I like skirted items to hit the floor.
The tufting is a little bit deeper than I expected, but wonderfully executed. The welting is straight, the box pleats are perfect, etc. etc. And what a great price!
December 12, 2012
Rated 5 out of 5 by designonabudget Love the fabric
The fabric swatch was spot on. Love the size. Best priced custom ottomon. And I shop around, alot.
December 12, 2012