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Product Reviews
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If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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Select Option: Options Personalize: (You can add personalization to the item) PERSONALIZE THIS ITEM EDIT Quantity Price: Zoom Product Details Item# View Images Item: Tell a Friend Email A Specialist Live Chat true false false Additional Views Larger View Availability Email A Specialist Add to wish List ADD TO CART Update Price Range: Additional Information: Zoom Viewer Close Ballard Designs We apologize, but this item is no longer available. {0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Hartman Desk Chair
Overall rating 
4 / 5
4 / 5
Open Ratings Snapshot
Rating Breakdown 20 reviews
5 stars
10
4 stars
4
3 stars
3
2 stars
2
1 star
1
16 out of 1984%of customers recommend this product.
20
20 The airy lattice design and durable, castered metal frame work well in busy areas like kitchen offices and multi-purpose family rooms. Comfortable foam seat is covered in mushroom microfiber and removes for easy recovering. Charcoal finish. Assembly required.
Overall rating 
4 / 5
4 / 5
Open Ratings Snapshot
Rating Breakdown 20 reviews
5 stars
10
4 stars
4
3 stars
3
2 stars
2
1 star
1
16 out of 1984%of customers recommend this product.
Product Reviews
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Ratings summary
Overall rating 
4 / 5
4 / 5
Open Ratings Snapshot
Rating Breakdown 20 reviews
5 stars
10
4 stars
4
3 stars
3
2 stars
2
1 star
1
16 out of 1984%of customers recommend this product.
Product ReviewsReview This Product
Overall rating 
2 / 5
2 / 5
from Washington State
No, I would not recommend this to a friend.
DEFECTIVE
PostedMay 11, 2012
I have had this chair for approximately one year or a little more. I found it difficult to put together. The casters were very difficult to get on. One has fallen off twice and now I cannot get it back on because the thread is messed up. Had to take all the casters off and now the chair is way too short. Beware of this chair!
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Overall rating 
5 / 5
5 / 5
from Richmond, VA
I would recommend this to a friend!
Excellent buy
PostedApril 8, 2012
I had only one problem putting the chair together - one of the casters would not screw into the pre-drilled hole - but I filed down the width of the screw a bit and it went right in. One person's review thought it was flimsy but I can say it does hold someone who is very heavy. It's an excellent buy.
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Overall rating 
4 / 5
4 / 5
from OH
Good look for the price.
PostedMarch 27, 2012
I love the look of the chair. For the price it is great. The metal is lightweight, however, and feels a bit flimsy. Fun desk chair, though.
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Overall rating 
5 / 5
5 / 5
from san mateo,calif
I would recommend this to a friend!
easy to assemble,comfortable
PostedSeptember 3, 2011
needed an office chair-did not want a big bulky computer chair -this one is compact and attractive.
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