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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 3.8 out of 5 by 25 reviewers.
Rated 5 out of 5 by Versatile, good quality. I used this ribbon to make a bow for a client. The black and gold compliment her porch furniture cushions, so we transfer the bow to a different wreath each season. Works for spring, summer, winter and fall. Has held up great under covered conditions. January 30, 2013
Rated 4 out of 5 by Harlequin Ribbon Love the bright lime green and burgundy colors. I decorated our fireplace and Christmas Tree with this cheerful ribbon and received many compliments. The only downside the color is only on one side of the ribbon, but the wire helps to display the ribbon adequately. January 4, 2013
Rated 5 out of 5 by Very festive and unique I have wanted this ribbon a long time and am glad I finally bought it January 3, 2013
Rated 5 out of 5 by This ribbon is awesome I bought this two years ago and still love the look. Don't know what all the fuss is about the color! The green is an "apple" green with a darker red. Perfect for my color scheme and just as shown in the pictures. You see this green all thru Ballards catalogue as well as others and it's very current. I love it! The ribbon is high quality with wire edges. I use it on my tree and in arrangements in the dining room. Im buying another roll today and a black/gold one for my daughter. Next year it will be the starting point on my tree, with the ribbons flowing downward from top-bottom. If you like the apple-pear green color family, snap this ribbon up! You won't see it anywhere else. Yes it only printed one side, so arrange it where only one side shows. Petty simple really. The delightful green color in the harlequin pattern is why I bought it. Lol. December 26, 2012
Rated 2 out of 5 by Colors are off I was so excited to receive the red and green ribbon when I ordered it only to be disappointed when it arrived. As others have mentioned, the colors seem to be off from the picture. I was expecting more of "Christmas" red and green colors, but the actual colors are a burgundy and minty lime green. I'm not sure how this color combination goes together or how this is considered Christmas ribbon. Unfortunately it will not match my Christmas decorations and will be put at the bottom of the ribbon bin. Waste of money. I am usually thrilled with all of my Ballard purchases, so this was a disappointment. December 14, 2012
Rated 5 out of 5 by Love it! I'm glad that I ordered the black harlequin ribbon before I read the reviews. I am very happy with the quality of the ribbon. I'm using it to make bows for my garland, but it would be equally beautiful on wreaths or any other application. The fabric is heavy and stiff and makes wonderful bows. It doesn't matter that the underside isn't printed because it isn't distracting at all. I bought the red harlequin ribbon many years ago and this is even nicer. The black is rich, the green and white are soft and current, and the glitter is a nice touch. Recommended. December 4, 2012
Rated 5 out of 5 by Very Elegant Most of the reviews I read about this ribbon were related to the red and green color being off. The quality is very nice with a thicker feel than most of the wire ribbon I have purchased. I chose the black and cream ribbon to use after the holidays around the neck of the Montressor deer, which I plan to keep on my front porch all year. The colors of the ribbon are quite rich and I do expect it will hold up to the elements it will receive under a covered porch....even if the ribbon doesn't hold up to the elements, it will be beautiful on packages for Christmas or Weddings. I plan to take a chance and buy the red and green too. December 4, 2012
Rated 5 out of 5 by Beautiful idea! I saw the Bows and Ribbon in the catalog hanging from a window to display/hang Christmas cards on and thought it was such a great idea!! I tried it on my window and it looks so beautiful, love it, thank you Ballard Designs for a great idea!! Now I just need to know how to attach the cards to the ribbon, any ideas Ballard Designs?? Love the design and colors of the ribbon too, very festive!! December 3, 2012
Rated 5 out of 5 by Perfect Ribbon! I ordered both colors and just love them! So many complemented on my gift wrapping! Would highly recommend. August 26, 2012
Rated 5 out of 5 by Exactly what I wanted!!! I love, love, love this ribbon! I have been looking for harlequin ribbon for 2 years and Ballards had it in the perfect colors. I love the quality, the width and the wire-lining so I can shape it without having to worry about it 'flopping' after my hard work! Thank you Ballards for having the unique item I've been searching for that will allow my home to feel like me! July 20, 2012
Rated 5 out of 5 by A beautiful addition to any gift! The Harlequin ribbon is the perfect finishing touch to any gift wrapping! I have received many compliments on the ribbon from those I have gifted with the wrapping. January 13, 2012
Rated 4 out of 5 by Product is great quality I loved the bow, it was extra long too. The color as said in previous reviews was not as bright red as the picture appeared, more muted, but over all it is a great bow for decor. January 12, 2012
Rated 1 out of 5 by color off agree with other reviewers--color is very off--neon green and faded plum--used on children's tree house for Christmas. January 9, 2012
Rated 5 out of 5 by Beautiful ribbon! I am delighted with the quality of this product! As usual, service was excellent & timely for the holidays. January 7, 2012
Rated 5 out of 5 by Made Bows for wreaths The Ribbon is beautiful and I love the way it looks on my wreaths! January 7, 2012
Rated 1 out of 5 by Color is off The colors are completely different from the catalog. I bought it on sale and it would have cost more money to return. I wish I would have bought the black one instead. January 7, 2012
Rated 3 out of 5 by Unique ribbon I bought the ribbon to hang on the Christmas tree. It wasn't quite as "cranberry" colored as I thought it would be. It also went on sale the day after I bought it so I'm not real happy with them. Otherwise it is a good firm ribbon. Double check the color to make sure it is what you want because online and catalog pictures can be misleading. January 4, 2012
Rated 2 out of 5 by Fun design, great harlequin pattern. I bought this ribbon for Christmas decorating but have been unable to figure out where/how to use it. Something I didn't realize is that this ribbon is patterned on only one side, the other side is white. I had envisioned twining it through greenery around my door or on a chandelier. The white side is very obvious, and didn't look right when I tried. I don't think it looks good done up in a bow either. The ribbon is a good, heavy quality, I am keeping it and trying to come up with a new use for it. December 29, 2011
Rated 3 out of 5 by Good quality Loved the color combination and the fact that it has a wired edge. The only downside is that the pattern is only printed on one side and that is why I didn't give it 5 stars. A little pricey for product. December 28, 2011
Rated 1 out of 5 by regret purchase The color of the red and green ribbon is more neon green and burgundy. It was such a disappointment! I bought 3 rolls and made some bows thinking from a distance it would not be so noticeable but it was. 3 spools wasted and money wasted at full price. Don't repeat my mistake. December 12, 2011
Rated 3 out of 5 by still usable I recently purchased both the burlap ribbon and the harlequin ribbon for Christmas swags. The burlap was everything I could want and the quality of the harlequin was excellent. The only thing that does not give my review a five star rating is that the photo of the harlequin ribbon was not the same in color as the actual ribbon. In the photo of the ribbon, it was more of a chartreuse green and a warmer true red. The actual ribbon was more of a lime green and a burgundy red. It will still work great on gifts, but the palette is not great for my house. December 8, 2011
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Product:AM420-Harlequin Ribbon

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