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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
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Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
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Handwoven Vine Tray
3.2
5
6
6
Exactly as shown - well made
I thought this tray was well made for the price and is exactly as shown. Is rustic but will fit into a contemporary home just as well. Can use indoors/outdoors but probably in a sheltered outdoor patio if outside. Measure before you buy since it is 2 feet in diameter. Not ideal for small spaces unless using it as shown on the wall. Can use it to hold books/throws, on a large ottoman, etc. I am currently placing it below my farmhouse coffee table to hold books/magazines but my daughter likes it to hold her toy horses. Better than anything I was able to find in the stores (I even went to thrift and consignment shops)!
May 15, 2013
this product has a different apparence from the picture
I got really desappointed with the item because I was expecting something fine and well done .. since that was what i saw in the picture , however, it is rough and the fiber is totally diferent from the catalog...
April 19, 2012
This product has great features.
The beautiful handwoven vine tray has taken 'center stage' on my cocktail table. Perfect for giving focus to my
special items. It arrived in perfect condition and looks like
the one pictured in the catalog. Thanks, Ballard's, for
your professionalism and giving me reason to trust your
company for quality. You can be sure I will continue to buy your products and recommend you to my friends.
July 20, 2012
if you want oversized......
If you want an oversized organic type tray this is a great choice. HOWEVER, in my more modest abode it's just too big! It's gone from the top of a rather large ottoman to the shelf underneath it. Perhaps some other day I'll find a better use for it as well as a more appropriate location. My advice: think twice before you buy.
June 20, 2012
